Hillcrest Pampered Pets

3.5 (47)

610 Butler-Spaeth Rd, Gillette, WY 82716
(307) 686-5009

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Pet store

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Miranda Case

2023-05

I bought my cat here 5 years ago now. Highly recommend!! Very nice people too!!I also purchased two turtles here a few years ago!

Carolyn Doney

2023-12

I love this place. The couple that own this are amazing. The lady that owns it is absolutely sweet and knows her stuff. I will always support this little local business ❣️

Caitlan Raney

2023-06

This store is completely over crowded. There is hardly any room to walk throughout the store, and this is hardly an issue compared to the conditions of the environments that the animals must endure. The glass terrariums are always filthy, the animals hardly look prosperous and the store smells horrible. The prices would be understandable if they matched the quality of the animals. Unfortunately it does not seem as though there is ever a thought that goes into maintaining a clean living space for the animals or a clean store.

Alex “Alex” T

2024-03

Those birds made my whole day talking to me saying hello. Cute little store I liked it

Nobody Knows

2022-05

The people are very friendly. They have a really good selection of animals. However, like the below people say, the animals are sick and in bad condition. I don’t know how it is possible to run a business this way. It makes me very sad to see the suffering that you can feel when you walk in. Wanted to get a ferret, but couldn’t do it because it would just get replaced with another. Spent the extra $100 at Petco instead. I sure hope they can learn give better care so that they can have more sales down the road. Keeping positive that things will get better.

Patrick Taylor

2023-12

They suck, they lie to make a sale. The 2 are to old and needs to retire.

Amber Christensen

2021-05

Love this store! The owners are well knowledgeable about the animals they have and love it when people come in and say hi to their birds! I get all my items for my own bird from them and no where else. I love these guys so much! Go check them out and enjoy the knowledge they share!

Bryar Busse

2022-05

Only reason I didn't give this one star is because they were very friendly people.Otherwise...this place needs to be either shutdown, rearranged and then reopened with some new staff...or they need to sell what they have and get out of the business. The animals are being kept in horrid conditions. I'd really like to say that I bought two animals...but it was more of a rescue effort. The animals in cramped, filthy conditions. Some of the tanks you couldn't even see in due to the amount of filth on the glass. Incorrect feeding and horribly incorrect care of the animals all around. The only one that might have gotten the right care was the pet parrot. If you can't keep the tanks clean and keep the animals healthy...don't have a pet store. I have 9 tanks I care for personally and they are clean, sanitary and the animals are well fed and cared for. If I could I would go buy the whole store just so I could make sure the animals are cared for. Also, we went there because someone in a group had mentioned they had a dead Ball Python and a nearly dead one sitting in tanks still. The one that was alive was about to suffocate due to stuck shed. Luckily they were able to save him and get him to a proper home.

Sierra Hattan

2023-07

if i could give this place no stars i would, apparently hillcrest “pampered” pets has had THREE animal neglect charges. this place needs to be shut down immediately!

Amanda Greene

2021-05

People are nice, but the cages are so disgusting. Snakes cages are filled with feces, rats are piled on top of each other in small glass cages, and everything is cluttered and messy. Rat, hamster and other animals cages are all over the floor and it smells as if none of the cages have been cleaned in months

McKenna Stearns

2023-05

It smells horrific in here. The animals are not getting taken care of. They need to be shut down. And if you tell the owners that they need taken care of, they call you names and kick you out.

Margaret Curtis

2023-07

The owners are very nice and helpful. They keep the puppy pens clean.

KadyLynn Cosgriff

2023-05

Got my two cats from there they come with their first round of shots, owners are very nice people!

Sydney Lively

2022-05

Absolutely horrible. I don't know how this place is still open. The critters were in tiny, nasty cages. Multiple of each in cages too small for even one of them. This place needs to but shut down ASAP.

Family Bray

2022-05

Love this pet store. I like the selection of pets and of course playing with the puppies Is never a bad time. We only get our pet supplies here.

Taycie S. Taylor

2023-05

Great store! Have bought 3 of our pets there & always receive friendly service!!

Colton Bennett

2022-05

Great pet store, the only place in the county with puppies for sale regularly! Great breeders, kind people.

marcy thin

2023-10

why is the city of gillette allowing this place to operate still!!!!

Cody Ellenson

2022-05

Amazing people that care so much about the animals and try so hard to make sure they go to the perfect homes

Creative Shape Zone

2023-07

Highly recommend!! Very nice people too!!

Aaron Maston

2021-05

The birds are awesome. Love to go there with my kids

aliya jewart

2021-05

clearly doesn’t know how to take proper care of their reptiles

Michaelfielder37@gmail.com Rojo2013

2022-05

Very pleased with the grooming of our dogs.Thank-you

Nancy Mayhood

2022-05

We bought two kittens. They are adorable.

Dakota Jones

2022-05

Disgusting, poor conditions for the animals so many are sick

NightMare 45

2021-05

Does not take care of their reptiles.

korey smith

2021-05

Love them

Karl Paschall

2022-05

Disgusting, this place should be closed

Juli Wagner

2021-05

Nice friendly service

Abducted Glass

2022-05

Lowest price guaranteed

Opening Hours

Monday 9 AM-5:30 PM
Tuesday 9 AM-5:30 PM
Wednesday 9 AM-5:30 PM
Thursday 9 AM-5:30 PM
Friday 9 AM-5:30 PM
Saturday 9 AM-5:30 PM
Sunday Closed

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