4.2 (273)
1120 E Washington St, West Bend, WI 53095
(262) 343-8548
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ange Jones
2024-03
Careful with the food products, lots of stuff is old, stale or expired. We haven't had the best of luck, so we don't buy the food anymore.
Sarah Baker
2023-05
I was strictly in store for greeting cards (because it's the best deal in town), however, cashier was very rude and unpleasant. As mentioned in someone else's comment, she slapped down that divider stick as if it was the worst thing we did to help out.Every single card I bought she roughly handled while getting the card out of the envelope tuck....as if I knew she had to SCAN each one. I thought I could tell her how many there were....nope!. Made sure I was extra kind in words during my transaction, but turned to customer behind me and said, 'good luck'!I'm sorry you clearly don't like your job, but there's plenty other establishments looking for help. If Dollar Tree conditions are that poor, we all deserve better.
J. Marks
2020-05
The staff was very nice. They greeted me as I walked in and when I left. I couldn't find what I was looking for so I asked for help. Lauren was busy stocking the shelves, she stopped what she was doing and walked me to the correct isle. She was extremely nice and helpful. Great customer service.
Boujee 414
2022-05
I was at washington street location checking out tonight, my cashier was an older lady, very upset, rude. This is the 2nd time I have been in there, she has been this way. Prior time she was complaining about having to use the bathroom, not being able to. She doesnt care how she bags things, she just throws them in there, even items that should not be bagged together, way to full, I thought very unprofessional. Tonight there was a lady behind me placing her items on the conveyor belt, she grabbed the marker that is for customers that you put up, in between each customers items to separate them. The rude cashier lady snatched it immediately hitting her hand, my basket, glared at her as she was the devil, told her loudly don't touch that I am useing it to stop this it is broke so I'm useing it to stop it from making it go she was so rude, rough, loud, literally shaking her head, her glare was so un called for. There was no way any of us would know this, the poor lady said I am so sorry that's the thing we always grab so you guys dont accidentally ring up all our purchases, how would I know that you are useing it, same place it's in for us customers to grab, place up. I turned to that lady, shook my head, waited until she got outside, I told her I have never witnessed a cashier look so evil eye, be so rough, rude. A guy who was behind her in line came out, said exact, similar things. Everyone saw, heard her actions. She was loud, rude, rough. The guy said he use to like going to this store, now he rather drive to the other because of her, she has worked there for a very long time, use to not be so grumpy he said. Please talk to your employees. Customer service, attitude us important at this place if your employees don't like their job they should get another. This was so hurtful, awful to watch.
Steve F.
2020-05
Good prices but I wish the checkout area was reconfigured. Just isn't smooth and gets backed up. Also would like to see more items on sale instead of regular price.
heidi Amanda
2017-05
I am new to the area. I stopped in at the Dollar General often. Today on Sunday I went in there to get a few things. I find the clerk was not very good at customer service. I greeted her hello she said nothing to me checked me out gave me my receipt by saying "here you go." And that's it. I would suggest Liz get training on customer service because she sucks.
John Dake (JD)
2020-05
Dollar General always comes through when you need them to. Manager was very helpful as was the cashier. The cashier did the best he could with my concern and we couldn't find the answer he got a response for me that helped.
Ric Denter
2021-05
Friendly and very helpful staff working there, I go there often when I need something or need to travel always to get the same products at the food stores or Walmart
Tracy Craw
2023-11
Clean store, lots of good salesman
Andrea Kuhn Boeshaar
2019-05
This Dollar General is getting to feel more like a local grocery store. It's very nice to run into this store to pick up a few things rather than wait in long lines at one of the big box stores.
Carina Dieringer
2019-05
Me and my sister and friend like to bike here when were bored and buy stuff. Super cheap and great! We will be going there today to buy snacks for our sleepover👍
Eve Stern (Eve's Nature)
2015-05
I shop here pretty regularly now that I live near the store. The staff are always courteous and very willing to help. The prices are very reasonable, too.
Peter Sauer
2018-05
I am a big fan of Dollar General. I have replaced all my paper goods and dry goods that I used to purchase at the local Walmart and Meyers store. I purchase frozen and refrigerated foods also. Saturdays I get an extra $5.00 incentive savings for shopping at Dollar General. The management at DG is the best I have ever worked with. The employees are just as pleasant to deal with. If I had any complaints about DG, it would be on seasonal items you gotta buy while it's on the shelves. If you find coupons on your merchandise, buy it when you see it. The hours are convenient and they are open till 9pm making DG the place to go. There are many choices in my town of West Bend, WI. Dollar General is by far the greatest savings on name brand merchandise. I would recommend DG to anyone who loves to save money on all their favorite items.Peter Sauer
Alex Schofield
2019-05
Great deals and cheaper prices than anywhere else. Sells all the same stuff as any other good store.
Lainey Kleever
2020-05
Always very friendly and helpful, a great staff..shelves are bare often and takes awhile to restock
Walking with The Wade's
2020-05
I dont go here really ever. But the times that I have gone, the shelves seemed pretty stocked and my cashier was really nice.
sandy newland
2019-05
great place and great prices. very friendly people as well. they have a little bit of everything
LARRY THUROW
2020-05
They have a wide selection of useful household goods. Everything is cheaply priced. I always find several useful items that I can use.
Kristen Zianourry
2019-05
Amazing things for generally a dollar or more. Never had any problems with anything they sell there and its all at a really amazing price!
Kathryn S.
2022-05
Clean and well organized. Good prices. Perfect store to quick shopping trips.
Angi TH
2019-05
Good merchandise selection friendly helpful staff. Very clean and well stocked
Molly Pierce
2020-05
I do alot of couponing and if I am having trouble of any kind Loran or Allysa will always help me.
Jane Dean
2020-05
Great selection. Quick stop shop for odds and ends when you are in a hurry.
Ericka Reich Fanning Laforest
2020-05
The cashier is the most wonderful girl. So sweet and is the reason I shop there.
tasha Remich
2019-05
Awesome employees!!! They have a nice section for a great price.
Ashley Brockman
2020-05
They have every thing u need or at least the basics the staff is help full and the prices of course are alway reasonable
Anna Strupp
2019-05
You can find good deals and if you can match your items with coupons. Double bonus
Maria “Apple” Appling
2020-05
The workers are friendly and i see they are getting the store more organized
Debbie Lemaire
2021-05
Young cashier talked about fellow employees, personal business , had a line and didn't wipe counter after each customer or carts.
Ward McCaul
2021-05
Don't expect much, it's cramped, messy, and horribly unorganized; that said, you can occasionally find overstock treasure.
Monday | 8 AM-8 PM |
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Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-8 PM |
Saturday | 8 AM-8 PM |
Sunday | 8 AM-8 PM |
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