4.7 (64)
W11864 County Rd C, Black River Falls, WI 54615
(715) 284-3647
k9countrylodge.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim lavelle
2024-03
We find The K9 country lodge to be a safe and friendly place to take our two dogs. The reservation process is simple and transparent, and a confirmation email or call lets you know everything is set and there will be no surprises. The dogs are well cared for, and happy both when we drop off and pick up. You can rest assured that your pets are happy and healthy here. The negatives....It is pricey, and the drop off and pick up hours are quite limited. You must drop off / pick up between 8 and 10 or between 3 and 5. We often need to board the dogs an extra day due to being unable to meet the drop off time and still make a morning flight. We accept the negatives because on balance it is worth it to us, but longer pick up and drop off hours would be preferred.
Liz Blaser
2024-04
We always book with K-9 Country Lodge for time away from our pet. We never worry about the quality of care or service our pet receives during the stay. Our pet needs lots of attention and exercise, which we know he gets at this facility. Staff are always welcoming and provide great customer service during the process!
chuck8952
2023-10
High quality service and accommodations. They have a very friendly and caring staff. Our dog actually enjoys staying there. She thinks she’s on vacation.
Jean Calhoun
2023-09
Wonderful - our dogs are always thrilled to stay here. They receive excellent care in all respects. Highly recommend!Our "girls" get such incredibly good care here. The staff is just super. We can't say enough good about them.
Pamela Olson
2022-05
I used to take my dogs there all the time for many years. They are a good facility. But recently I called to make a reservation for my granddaughters dogs. Their prices have raised significantly, just about triple what they were just 2 years ago. I was quoted 48.50 for one dog and 38.50 for the other even though they would be sharing the same room and we were providing their food and treats. That's 87.00 plus tax a night. So around 93 dollars. Absolutely out rages. Will not be using them again.
Tiffany Jimenez
2023-05
My almost 8 year old maltipoo Walter is always loved and taken care of by the staff. We won’t ever take him anywhere else for our dog boarding needs. Thank you K-9 Country Lodge!
Jeri Marsolek
2023-10
Staff were absolutely wonderful to my four dogs. All of them came home happy and tired.
Vicki Buchanan
2021-05
Beautiful facility (even though we didn't see inside because if Covid 19) and very accommodating! It was a last minute decision to board our 2 year old pitbull Lucy who has SEVERE separation anxiety so we could go kayaking for the day during our camping trip to Lost Falls Campground without having to worry about leaving her in our camper. The price was great! We weren't sure if we were going to keep her overnight but it was no big deal, my husband surprised me and picked her up with no issues! Highly recommend!!! ☺️
Thereasa Holman
2023-05
Recently had my dog in to have surgery, everyone was very kind and answered any questions I had, very welcoming and understanding. She is now home and doing well! Great job all around!
Susan Betts
2019-05
Modern place for your pet to stay. Regular and deluxe individual areas with doggie beds. I feel at ease trusting my dog with them. She even got a massage for just a few more dollars.( Doggie spa treatment) Nice dog walk. Groomer is in same building. Veterinary Services are close. I was impressed. Check it out online. For a small town, it is worth a look. My dog loves it!
Doreen Harrison
2019-05
My dogs were here for 2 weeks and seemed no worse for the wear when I returned. They were clean and happy. I would bring them back any time. The staff were very nice, even helped me carry everything out to my car.
Rebecca Taylor
2019-05
It’s okay and all but it is incredibly expensive and is cash only-which I think is dumb because it’s usually hundreds of dollars (sometimes a thousand) and people just can’t take out 1k in cash as if it were no problem. It’s safe to say that we may find another place for the dogs to stay due to just how expensive and problem inducing it was. If you are completely ready to spend almost a thousand dollars in cash for your dog to stay in this kennel then by all means, go ahead, the only thing going for this place is how caring the employees are towards the animals.
tonya anderson
2021-05
We use to have our dog lodged at K9 country lodge, until recently I was told they will no longer lodge my dog because I posted a negative review, which is not true. Even if I was allowed to lodge my animals there again, I wouldn't. Everytime my dog comes home he seems like he wasn't given water., very dehydrated. Also they charge you to have your dog on a free run..... why would I want my animal caged up outside. They have a lot of kids working there, so how well are the animals taken care of. They tell you that you'll get a small kennel,.then upcharge you for a bigger size.
Lindsey Berger
2019-05
They mixed up my dogs medicine. Gave her a tranquilizer instead of her anxiety medication for a storm passing through. They were clearly labeled. So that's frustrating. Now I have to spend my day closely monitoring my dog, but she didn't die when I was gone this weekend so I guess they did their job. Just make sure you watch them write down your instructions when you drop your dog off. Otherwise they are good.
Lisa Stanton
2023-05
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Melanie Lueck
2022-05
Ezra my dog loved staying here. It was her second time away from home. The employees were very friendly and helpful.
Sara Scott
2018-05
I’m so happy to have found this wonderfully clean and spacious place where I can leave my dogs and I know I don’t have to worry about my babies while I’m away. The staff here are so great and truly do the best they can to provide a caring environment for pets away from home.
Patty Lamovec
2021-05
Renee groomed my French Brittany for me today. I love how she took time to work with him so he was less nervous. He also looks great! Highly recommended her!
Ashlee Parker
2022-05
Left my puppy with them for a weekend makes for a stress free way to get away they were amazing with him and gave me an amazing discount for paying with cash Bing loved his stay there too it seemed
Rhonda Miller
2020-05
Have always taken great care of my animals, lots of activity options to pick from during their stay. Great staff, clean, always friendly.
Julie Smid
2024-03
Awesome place, with caring staff.
cindylou348
2022-05
I always board my dog here when I go away. It is a Wonderful place with a friendly staff.
Jennifer Kreider
2018-05
only reason they are getting four stars instead of five is they do not accept credit cards. Great vacation lodge for my pet
Chris Miller
2018-05
We have been taking our pets here for many years. Staff is friendly and take excellent care of our pets.
Jackson Burgau
2019-05
I moved two hours away and will now go out of my way to have my dog stay here. An awesome place!
Robin Olver
2020-05
They take good care of my dog Vince. I don't have to worry about him when I'm gone.
T Kluck
2022-05
Fantastic lodging for your pets. The staff were attentive and friendly!
Lynn Stratton
2017-05
My Dog loves this place! Prices are great! Have very good and loving staff!
Don Flint (kingdonald83)
2019-05
Our dogs love this place and the staff are great. It's also clean.
Kathie Kelley
2019-05
Grooming nightmare. Looked like they didnt even take time, pride or customer request into account. Worst grooming ever.
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