Ripon Ace Hardware

Liz Greenley

2024-03

Amazing customer service and friendly personable people working here! Great customer service means a lot!!

Casey Dvorak

2021-05

My favorite place to shop. Has almost everything I need. If they do not carry it in the store.. I look to see if I can order it in thru their website. Staff is always extremely helpful and friendly. I also love the brand new entry way. Makes it easier for the people who have a harder time opening non automatic doors.

Jeannie Fraley

2024-03

They don't honor the price found on their website. I would of had to sit in my car, order for in store pickup and wait 15 minutes to get it cheaper.

Joe D

2023-07

Typical Ace Hardware. The employees were pretty far from the "helpful hardware folks" of the past and I got the impression that they all had better things to do than help customers. The person at the checkout had clearly never been trained on customer service.

S. M. (Smacks)

2023-10

Nice store and helpful, but expensive…. I don’t mind paying a little more for the hometown stores, but the push button door lock I was looking at was $149 here vs Amazon for $109.

Gary Brinker

2023-12

Good selection, friendly staff, and the place to go for that unique gift.

Jason Kimpel

2024-04

Had what I needed at decent price.

David a Fitzgerald

2024-01

Venice Vedi VeciI came, I saw what I was looking for, I conquered my fear of not having the money to pay for it.

Katie Barzano

2023-10

These are the most helpful people I've ever come across! Makes it worth shopping local and paying a bit more than big box stores.

David Hilkes

2023-11

They most likely have what you need and it beats driving to Oshkosh or Fondy. Prices are high and the helpfulness of the staff is hit or miss.

Marilee Davieau

2023-11

This is a great hardware store! Friendly, knowledge staff and great selection!

margaret klapperich

2023-05

Because of my age, I need more assistance. with the purchase of power equipment. I find that the people at Ripon ACE are willing to go beyond what one normally expects to help with selection, set-up, and service. I appreciate their patience,kindness and advice.Recently I needed service on one of my purchases. They went beyond what I expected to solve the problem.

Douglas Stegeman

2022-05

Found what I needed there and was asked multiple times if I needed help. Maybe too often. Store is ok but... seems crowded, a little claustrophobic, however, it is a smaller building and they do pack a lot in there. Folks were friendly and anxious to help. Worth a visit when you need something hardware related.

Ellen Melland

2021-05

Great customer service, I checked out and also had some paint color chip samples for my kitchen. The cashier asked me if I needed help with paint or needed some mixed, she would get someone from the paint department to help me. I have been to other hardware stores and felt like a bother. I will be shopping more here even if I have to drive further.

Cindy Kasubaski

2023-05

We purchased a Weber grill. It had a problem and Weber was being difficult at best. I contacted the owner at Ripon Ace and she took the care if the issue! They have always been a good store. But, this was over and above what would be expected!!!

Unmarked Services

2018-05

I found myself in a bit of a pinch while out driving around on business. In need of some hand tools for a very minor repair on my vehicle, I stopped here. The staff appeared very friendly and helpful. I was very thankful this store was nearby.After purchasing a couple hand tools and spending a minute on my vehicle, I was happily on my way.Unmarked ServicesInvestigative R. & P. (Not for hire)Joseph Toth

Kay Griese

2021-05

Heather blond with glasses. Has been there forever; has been rude more than a couple of times. I dont know what her problem is! My husband has had a different girl be rude with him. It makes it unpleasant to shop there. But, there is no other choice. But, thats different what I would want to be the experience to be like in my store. They also don't wear masks.

Bryan Bacheller

2023-07

May not have everything you are looking for, but the effort to help you find stuff is above and beyond!! Great staff!

Robin Andres

2022-05

Chris was amazing! He asked me right away what I was looking for. He showed me several products and helped me choose the best ones to suit my needs. Very helpful and friendly. Great store!

Keshia White

2020-05

"Where everybody knows your name" ... this is the place that brightens my day anytime something in my house goes wrong. The staff goes above and beyond to make u feel welcome. Kind as well as knowledgeable! There is something to love in every aisle, and they have some wonderful finds that big box stores just dont have.

Nancy D

2019-05

Not very handicapped friendly. Manual doors, no ride on carts even though the store is big enough to warrant having a couple. Staff has always been helpful and friendly. Prices are similar to the big box stores. Customer service A, handicapped friendly D-.

Nathan

2023-05

The customer service was really good. They even went through the order with me to make sure that everything was there.

Mike Cunningham

2022-05

Super friendly and nice. Always very helpful and always seem to have what I need. A little short on the spray paint right now but I don’t think that is their fault.

Mike B Petersen

2023-09

Not the best value but we'll stocked with all the critical items!BUT the $5 and other coupons are a but of a scam. 1st nothing can be on any kind of sale and 2 even if you're 30cents below $30 it won't count even if it's $30.73 with tax. Very exasperating and does not generate goodwill.

Doug Lauzon

2021-05

You know what? For a local Ace Hardware, these folks are stocked with enough variety to always have what I'm looking for- from electrical and plumbing supplies, to paint and housewares. In addition, they are friendly and helpful. I don't even bother searching for things anymore. I just ask and they know right where I need to go.

Patricia Jacobson

2022-05

We end up going there for extra things we forgot our prodjects need. Also there is some odds and ends the big box hardware does not carry. We know, as my husband works for one.Handy but you always pay more.

musicmamma

2020-05

Ripoff. I bought a display flag cuz I couldn't find any other like it, didn't get discount. Another time, I had been there on a Saturday, and the 40 pound bag of Ace bird food was marked $9.99. Not even 3 days later, asked both cashier (new), & seasoned cashier why I was charged full price. They both said :" I don't think that's on sale anymore." I walked 2nd cashier over to where I got it, it was still on sale. But I had been charged full-price. Check your receipts.

JOE SCHULTZ

2023-06

Clerks couldn't even enter a coupon. Then didn't offer a make better solution

Zyan Foth

2021-05

It's an Ace. Most of the people there know how to help. The biggest problem I have is I know more then the person trying to help me dose. But they do try to be helpful so can't fall them for that

bob nelson

2023-08

They went above and beyond to help me out on a Sunday very close to the 4pm close time.