4.5 (74)
28 S Main St, Rice Lake, WI 54868
(715) 719-0072
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jerrett Kowalski
2023-11
Called ahead to get some Plexiglass cut. Worker said maybe he could have it done by the end of tomorrow, because he had to hang signs in the store! Also asked about what size hinges they had in stock and he said I will have to come in and look. Couldn't believe it. I went elsewhere.
V Kleidon
2023-10
Slow help. Waste of time. Poor customer service. All 4 times I've been here, I've been dissapointed with their ability to help me in any way shape or form. Last time I had three seperate containers of paint that were all mixed into different colors when I gave them the color to match to. No bueno
Lisa Ramsey
2022-05
After placing my online order for the best toilet bowl cleaner in the world (Ace brand), Life totally happened and I forgot to pick up my order by the due date.I received a phone call a day before the due date from a very nice female reminding me about my order. I wasn’t able to pick it up by the due date, but the day after, I called to see if my order was still there. It was. Thank you!When I went in to pick it up the same day I called (the day after the due date), the older gentleman gave me a bit of attitude. I’m not sure if it was because I’m completely to blame for it sitting almost a week in total, if he was having a bad day, if he was mad because I interrupted his conversation with a coworker, or maybe he’s just a grump in general. ( That’s why I left out a star. Sorry :( )BUT, I will be back for more toilet bowl cleaner!
Matt Gordon
2024-01
Awesome local place to shop for tools, outdoors items, or anything you need
DeEtte Fankhauser
2024-01
This is my first stop always, Staff amazing and go above and beyond to help
Damion S.
2023-05
Nice hardware store. I've been missing one since Rainbow left because that one pr!ck in the archery department kept ripping them off... Should be beaten with a square-nosed shovel until retarded. (Isle 4. Right side)
Denny Mattson
2023-12
Very friendly people. They have a lot of items to choose from.
Debby Gander
2022-05
As they are a newer store they didn't have the Pizzille iron I was looking for. They have a fantastic grilling department. If you need it...good chance they carry it. We did purchase a snow shovel. I love this shovel...its lightweight so I don't get exhausted using it and it seems to roll the snow forward as I'm pushing it. Don't know if it makes sense but I do love the crazy shovel!
Derek Samuelson
2022-05
Fantastic customer service! The gentleman greeted us at the door, asked us how he could help, and offered solutions to the plumbing issue we were trying to solve. Plus, this store has just about everything you can imagine and more.
Jeron Cassidy
2022-05
In town for the weekend curling and stopped in for live bait on 12/4. 4 workers talking to each other and no customers besides my group. We all found our way to the nice selection of minnows. After waiting a bit we called a worker over for help. It felt like we were bothering him. Tried to make small talk but was given the silent treatment. My hometown Ace workers trip over themselves to help you so I felt this warrented a review (1st one for me ever). Otherwise a nice looking store and the minnows were great!
Barry Stewart
2023-06
Well stocked with supplies customer service was fair, service doesn't meet the service you get when you are in an Ace in the southern part of the U.S.
Jeff Webb
2023-05
Very nice staff and good nuts and bolts selection!! Omg the grill selection is unreal. Definitely a great plus to the Area!!
Derek Waterhouse
2021-05
Bought a Traeger Grill last night and all of the people there are very helpful and I am so excited to be going there for what I need instead of those other big named companies. Love the small town business feel. Thank you so much everyone at Jacobsons Ace Hardware in Rice Lake, WI.
karen sauber
2022-05
The best customer service.. They greet you and help you and walk your stuff to counter.. I was in and out very quickly .. I will definitely go again and again°°°
Tammy Austad
2022-05
Everything you need is here and so much more. Glad Gene is back to handle all our needs. Awesome store great prices.
Tony Bugella
2022-05
So nice to have an Ace Hardware, Welcome Jacobsons!. They have most anything you could ask for at a Hardware store!.From doolyboppers to thingamajigs thru whachamacallits and experienced experts to help sort them out! All the staff is great and it is Ace Hardware.... WITH LIVE BAIT
Jerad Bellefeuille
2023-05
Nice new place. Alot of items and great selection. Wish they sold guns and ammo....
Georg “TheMrMystery” LaBonte
2022-05
Nice selection for a smaller store. And finally something on the north end, a 2 minute drive is better than the 5-10 minutes to the other end of town.
Jill
2022-05
I went into the hardware store looking for a jerky making gun. I asked someone working there where I would find it they sent me any general direction and had no idea. I looked around the whole store couldn't get the attention of any other workers and I left. I won't be going back
Jack Linder
2022-05
Everything you need for equipment parts and much more in one place. Even live bait for your fishing trip. Very nice grills and smokers.
R Farmland
2023-10
They were out of some very basic tools that I neededa
Mark Trudell
2023-05
Best Ace Hardware I've ever been in 🙃🤪 Really nice you could live there...
Andrea Scott
2022-05
Amazed at the selection of merchandise. Prices are decent. Didn't know the place was there until recently.
Brenda Kisling
2021-05
Love the store and helpful employees! Much nicer than going to Menard's.
Brian Niemann
2024-05
It is so nice to have an actual hardware store back in town, especially downtown!
Tony Richter
2022-05
Awesome store, you can find what you're looking for very easily.
David Baertsch
2023-05
Very helpful staff, lots of hardware items
Bryce Wenger
2022-05
Well stocked store and great customer service!
Robert Saal
2022-05
Awesome store great service great people working there
Mike McLingrinder
2023-05
Fully stocked. Knowlegable workers . Good prices.
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-3 PM |
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