Love's Travel Stop

Bindi Roo

2024-04

Super thankful for the helpful staff that was running the showers and truck stop area today! He went above and beyond helping my elderly father and myself get a new windshield wiper on my GMC Acadia while it was down pouring! After having my other shred while driving we stopped here on a prayer choosing Loves over the BP just because and so happy we did! I didn’t get your name but after leaving the Neurologist in Madison the monsoon of rain kept coming and I hate to say it but as a lady in my thirties I couldn’t figure out how to get my wiper off to save my self, and all the mess of figuring out which one was actually the right blade with no internet service was seriously a blessing that you so selflessly helped us for the time we were there! Thank you and Thank Loves for employing people that are like YOU!

James Jacques

2024-04

I parked here for the first time, and I was impressed. The parking lot is good for semis. Staff is super friendly. However, like most Love's, you have to be careful parking cause people get some creative with their made-up parking spots..

Deborah Sutliff

2023-09

The RV dump is in the auto section on the outside of the parking lot, on the north (road) side. It's locked with a combo lock. Pay $10 and you'll get the combination. Note the dump connection point is really high up, with a high curb around it as as well, making it hard to get a good dump. We had to repeatedly walk down the contents of the hose at the end. Spigot to rinse, but no water hose so it's hard to rinse your dump hose. No fresh water fill, water at dump not labeled, but we presumed it was non-potable.The location is adequate, but if you're a big rig, or towing, and it's busy, prepare to wait for vehicles to move so you can go around the last row of pumps to get back out.We have a Love's professional drivers card, which I tried to use when paying. That was a fiasco. My app loaded and I could see I was logged in, but my regards card refused to load. The store Wi-Fi wouldn't let me log in without turning off my VPN anonymizing protection (which I didn't agree to). The clerk said the reception in the store was bad for cell signal despite me showing 4 bars of Verizon LTE so I stepped outside, which didn't work either. Long story short, I had to go get my physical rewards card only to find out two things - 1. They deactivate cards after 6 months of no use and cannot reactivate them. 2. After all this the guy tells me there is no discount with the card. The clerk was a bit surly when I politely said that, while I understood these weren't his personal choices, those were poor choices by the company and that their competitor Pilot both had a discount and doesn't deactivate my card after six months. He suggested I was free to go to Pilot instead.Pilot/Flying Js offer a dump discount (usually about $4) with their card, which doesn't expire in six months. I won't be back to Love's for RV services, I suggest you go on down the road as well.

I see IraLouis

2024-05

The guy manager came out to fill my propane bus . He started it and pretended it was done pumping bc he didn’t want to wait any longer bc their pump slow .. smh .. lol

Joan Griffey

2021-05

Great Love's. Was here 8/1/2020.Medium size big rig parking lot, very easy to parking. Fast Food: Hardee's (bought Mushroom/Swiss Burger).Has 7 showers, Cat Scales, and Truck Shop: tires, oil change, and light mechanical issues.

Church Lyon

2024-01

Paul was exceptionally friendly, provided fast service while checking us out. Talked briefly, and was just polite and helpful in general. Will stop by again if I'm ever in route. 🙂

Brenda Kushwaha

2020-05

People were GREAT! Welcoming. I’m glad the actual shower was cleaned but the rest.... hair on toilet and floors. Even fingernail clippings. You have to clean the toilets!!! I should have done a video. The walls were filthy and hair in sporadic places like they used the towels they cleaned the shower with on the walls. I used to be night shift manager at a truck stop. I even cleaned showers! I guess as a driver I cleaned good cuz I know it’s the place drivers go to relax.

manuchari meskhi

2024-04

The manager of store very uncomfortable person, aggressive with drivers, doesn’t help to have comfortable service… hope i never see anymore persons same this at loves

Kerry Krivoshein

2024-01

Great, friendly service with a good selection of most things you need for the road. Clean facilities and fast pumps.

Susana Hiebert

2023-05

This Love's Travel Stop is a good place to go to. Friendly Staff and quick service.

Jeff Hickey

2023-11

I had to do a 34 hour rest here.I used the shower the toilet looked like had not been cleaned in weeks.The bathroom was in the same shape.The toilet was not cleaned either.This falls back on management for not checking out what workers do.That is a lazy im collecting a check attitude.I cannot believe corporate has not done anything.

clarence montgomery

2023-08

Decent place if you’re shutting down for the day. But do not, I repeat DO NOT stop here for a tire change… It has been 3 hours and counting to get ONE trailer tire changed.My drive clock has run out, the parking spaces are now full, and there is NO SIGN of any mechanics working in the shop.Update.. ONE rear trailer tire change = 4 hours 36 minutes.

Annie S

2022-05

Stopped here for gas and a bathroom break. Can’t complain, bathrooms were spic and span. ‘Everything you’d need and more’ - quoted from a male shopper buying a TShirt. Well worth the stop.

Ken Cusack

2023-11

On 10/6/2023 I had occasion to visit the shop for LOVES in Poinette Wisconsin. I was the first customer in for the morning as there was nobody in line Amy Pierce, who was the service writer occasion. Got me right into the shop as quickly as possible to take care of my issue with a trailer dump valve and an air leak during the course of that I was introduced to Corey Morgan, Shop manager, and Amy suggested because of the time of the year that I had the batteries tested in my truck, I agreed with her that would be a good idea when they did the battery test on my truck after they secured a fix for the leak with the trailer and the problem with the trailer they discovered that two of the batteries were no good at all. One of them was at 50% and one of them was minimal, I decided to replace all four of them since I run mostly central and northwestern states in the winter time and did not want to have a problem with the cold weather. The work was performed by Jacob Cummins, who is excellent at his job as well as the other two people and I highly recommend this shop this garage and these employees to anybody who needs to get work done if I am never in that area again which I am frequently, I need work taken care of. I guarantee you it will be at that shop not only was everybody courteous, respectful knowledgeable, but the repair was affected at a very reasonable price and Cory Morgan took it one step further to confirm it, and actually tested the batteries out of the truck after I had departed from the shop and called me back and told me that the batteries tested the same way out of the truck as they did in the truck, which was actually a confirmation for anybody who is having their batteries checked there that the equipment is not only legitimate, but it is accurate. I cannot highly recommend this shop, if I could give them 20 stars, I would thank you, Ken Cusack, Thunder Rolls Transport

Adam W

2023-07

I highly recommend this shop to all drivers. I came in to change one of my trailer break. Micheal and his associate inspected all the break and recommended no need to change as all the breaks are in good shape. I appreciate their professionalism and honesty. Last thing we want as an owner operator is unnecessary repairs.

becky rehak

2023-07

My husband and I had a mechanical issue towing our camper and we had to stop at this Loves. We ended up having a minor engine fire and we were stuck there. Manager Jonathan was quick to make sure we were ok and assist us with anything we needed! We had to have our truck towed, but had to leave our camper there overnight. Jonathan let us keep it there until we could pick it up the next day. When we picked it up, the good folks behind the counter knew we would be returning and just like Jonathan, they were so friendly and helpful. We are so grateful for everyone at Loves for making us feel good during our "bump in the road"! THANK YOU!!!!

Mona Edmonds

2023-05

I've never reviewed a gas station before but this one will be out favorite stop. Clean bathrooms and a little dog park for the doggies!

Jeff Sullivan

2023-07

I usually rely on Loves to have competitive gas prices. Not the case today (7/7/23). 10 miles east down the road gas was 20 cents cheaper. Still had a clean restroom.

Alexandra Schwab

2023-05

Yesterday was a very bad storm. And shift manager didn't let us park with a truck on the entrance to the small pumps. Saying that "diesel trucks can't park here because we don't sell diesel here". And the night before us on the same spot where we were parked were 2 trucks parking. How stupid it is to tell a truck driver go and park somewhere else in a storm and out of hours to drive. This manager should be fired from there. She is not a people person. She is eating what WE bring to the stores but she doesn't care if we end up in the ditch. I honestly feel very bad about going there and getting my fuel. I hate this location now. I will try to avoid it.

Moyita

2021-05

The dump tank is not very well designed. It should be gravity-fed but it was designed with a tall pipe that doesn't allow easy flow while you empty your tank. Water and air fill-up is available

Greg Banks

2023-09

Fast and friendly service. Fantastic showers and very clean top to bottom. Lots of food and snacks but they are a bit pricey. I'll definitely be back.

Jeremy Barnes

2022-05

Excellent! I put on fuel, I'm going to take my ten hour break then shower in the morning.

Jason Fedran

2024-01

Bathroom was clean, people are friendly, but the food wasn't even good enough for my dog. He refused it

D. H.

2023-06

Please keep an eye on your chilled creamer machines and labeling what goes inside them. My husband is diabetic and made coffee using what he thought was chilled half and half and a couple Splenda packets. He tasted it and it was very sweet, tasting like french vanilla. He brought it up to an associate and they checked. The bags are not labeled but there was only a sticker on the bag that someone had placed, labeling it as half and half. There is no way to tell for sure, but we know it wasn't half and half. Residue of the creamer was on the lid of his cup and it even smelled like vanilla creamer to me.This can seriously hurt someone if they don't catch it like my husband did.

Sammy Gray

2023-05

If you can go somewhere else do it the clerks and manager's have the customer service skills of a rock. The bp down the street is way better and the people are more accommodating. I have an app that gives me coupons and they couldn't figure out how to scan it probably because of the lack of training cause no one had any clue of what they were doing. They could've very easily over ridden my coupon and given me what I wanted but they didn't so it shows they don't care about they're customers.

freshi Bhullar

2024-02

don't come to this love's shop,they gonna waste your time. very bad service

Anna B

2023-05

Typically no issues with this Loves but went in to shower and the shower was just filthy. The shower stall and sink areas seemed clean but there was trash and dust all over the floors where they haven't been bothering to sweep or mop. Even dried muddy footprints. Being that everything was bone dry I likely was the first one to use that shower for the day so no excuse for it being in the condition it was.

Victoria

2022-05

I love stopping here for fuel and a shower. Parking fills up fairly early. Clean and organized store and friendly staff. Does not get as jammed up as other Loves on I-90/94. This Loves has clean AND sanitized shower rooms. The last several Loves I have been to, did not clean nor sanitize! Window washer buckets are generally always full and garbage cans are not overflowing! Highly recommend this store!

Avery Cornford

2023-05

Got charged $175 for a “holding fee” for about 9 gallons of gas. My car can’t even hold $175, a very nice manager informed me that it will fall off during business hours. But I filled up on a Thursday, when the bank is open. Never going to a Loves again because I was not informed I was going to pay an extra $140. Absolutely outrageous. But thankful for the kind staff.

Angela Tompkins

2022-05

Don’t go here if you want your tires checked by the Tire Pass Lane. Yesterday evening, I came here with a visibly low steer, and those guys in the shop are lazy and gave every excuse they could come up with so they wouldn’t have to check my steer tires. Originally they said they could only check the tractor tires, when I first checked in. Okay, it’s my steers, perfect! Then said they were too hot to check and need to wait 30 minutes……..I was parked 2 hours prior, and only drove 5 miles from where I was parked to them. Then it was they were doing an oil change and would be 1.5 hours. I was there first, and since when does an oil change on any semi take more than 30-45 minutes? I have filed a complaint with corporate. What’s the point of saying you provide these services…..when you DON’T provide these services? Corporate was great, and promised to look into this. I generally choose Loves over all other truck stops….but I will refuse to ever go back to this one. Oh and let me add that the lady on duty (wish I got her name), at the fuel desk tried to get these shop guys to do this….and one of the shop guys came in, grabbed a drink, talked to her….then walked out, right past my truck, shaking his head, making it clear he was not going to provide service. So I don’t blame her one bit, she did her best. Hopefully corporate will follow through and let these shop guys know that their behavior and attitude last night were completely unacceptable.