3.4 (358)
W9493 City Hwy Cs, Poynette, WI 53955
(608) 635-4436
locations.hardees.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Toby Fredrick
2024-04
Young man at cash register was the most polite and best listener we as a family have had in years! Will be stopping again on our trips north! Hope to catch his name. Thanks for putting someone on the register that actually communicated with customers!! Food was hot and fast.Kid-friendliness: Young man was very patient with our youngest daughter to order.
Teresa Olive
2024-04
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robin hilchey
2024-04
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Ken
2024-04
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Saritah
2018-05
Keto Friendly! #LCHF They'll make ANY sandwich into a lettuce wrap and it's nicely and portably packaged! AWESOME! Makes eating healthy on the go a cinch!
Tracy Uphoff
2024-03
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John D Duerden
2021-05
Worst Frisco Ever!!! Not toasted at all.. cold meat.. Dry bread and burnt onion rings.. I realize your not making $15/hour but its still a job! Make an effort!!!SUPER DISAPPOINTED!!!
Scott Brown
2024-04
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Najam Qureshi
2023-05
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Kesh Kesh
2023-05
If I could give this zero stars I would this sandwich was so cold it’s ridiculous this location when we stopped was not busy at all so why is the meat so cold. When I asked for it to be remade the young lady in the kitchen had major attitude and was throwing things yet this second sandwich was STILL cold. My two year old child did not even eat her happy meal because the burger was not hot
Katherine Linda
2021-05
This Hardee's has the freshest fast food! The quality of the burgers is always amazing (and I have been in there when only one employee named Ruben was working register and the grill). The burgers are fresh enough where they stay hot and fresh from Poynette to where we live 15 minutes away! Open 24 hours, place to go when you're hungry any time of day.
David kirchner
2024-03
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angela khabbaz
2023-08
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Matthew Smith
2023-08
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Bonny bonnae mzambia
2023-08
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Celeste Havey
2023-05
We totally understand everywhere is understaffed right now and waiting may be more than 20 mins. But today as we got our long awaited food it tasted well.... Stale. I got the western burger it was cold and tasted like old burger. My husband got the $6 cheeseburger that was also cold, dry and tasted left out. The fries to the touch felt like fries that you find in your kids carseat(cold and crunchy).The cashier was kind but the food made us feel well, nasty after eating 2 bites. Not worth the $12.44 :(
Stephanie Lyons
2023-05
You’re short staffed?Somebody didn’t show up on time?Things didn’t go as planned opening the store?Fine. Customers have come to accept waiting or finding the establishment is out of certain items as a “norm”.Being short staffed or having staff arrive late is no excuse for being just plain flippant to guests whom are spending money in your place of business.Staff handling these workplace inconveniences with grace, eagerness and problem solving skills seems to be lost here, especially. Our counter person was less than happy, never apologized for opening late, never smiled, and carried a poor, downtrodden, annoyed tone while taking our order.A bit of customer service could’ve gone a long way. A smile. A genuine, “Good morning, I’m so sorry, we’re off to a slow start today, but we’ll do our best to get your food out as quickly as possible. Thanks for coming in!” would have changed our experience this AM, but we did not get that, just a crabby employee’s melancholy disdain.It would serve to remember that whatever happened that morning, the guests should not suffer. That guests are the reason for any business to survive and to ultimately pay employees wages. Make them feel comfortable. Explain the situation. Apologize for the inconvenience. Acknowledge the issue. Act to provide the best service possible and for Pete’s sake, just smile. That goes a long way.Needless to say; I won’t spend my money here again.Food was okay, at least it was warm.
Douglas Michael Dunton
2024-03
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Joan Griffey
2021-05
Great place. Placed order quickly, food was ready in a few minutes, and tasted so good.Here on 8/1/2020.
Don Mann
2023-05
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Morris Washington
2024-04
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Scott Pennycuff
2024-04
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Jason Staub
2024-02
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Galaxy Nexus
2023-06
I was treated like I was gonna get in an argument over just a sauce cup I went up to the counter asked for 2 ranch cups and she hands me them and says there was one already in the bag like dude I know there was I didn't know it was a problem to ask for sauce cups then I watched her instigate a fellow customer after he asks for fries to be fresh otherwise he's not going to be happy and she says your not going to get angry at me like what is this a fighting arena calm down learn how customer service works jeez.
Stefanie Jones
2021-05
We had two huge orders. Food was okay. They where having a contest on who could sell most pies. So we bought 16. Was disappointed they no do not put the cinnamon sugar on them after they have been dropped. Curly fries where cold and hard. Sweet tea was nasty. They where super busy but the staff was calm and nice. The place was also very clean. So mix review more positive experience than negative. Will try another time. Update: Excellent management and made sure our food was fresh, hot and fresh.
terrii gilbert
2024-01
Nice people, but was a little bummed the drive through wasn't open.
Larry Hanson
2023-05
We waited 25 min in drive-through, all teen kids standing around, we asked if could get our money, noone could figure out how to refund. 2 managers 1 lady who was beyond rude. SHE Told us to leave .. we left with no food and no money back
Minnie Yancey
2022-05
I do not recommend at all, we stood there for a least 10 minutes before we were even acknowledged then we ordered and when we got food which was a monster roast beef, it wasn’t hot, it had less roast beef then Arby’s regular roast beef and the drinks tasted nasty and the fries weren’t fresh at all. I don’t know what’s going on here but I won’t be back. My husband and I are truck drivers and we like a decent hot meal and this place is a disappointment.
Denise Jolly
2022-05
We stoped to get fuel and some lunch. I ordered 2 burgers. They were so cold the cheese didn't even melt the patties were burnt. The edges of the patties was so hard you couldn't even eat them. Not good at all.
Matthew
2019-05
Would you put this ball of old cooking oil in YOUR mouth ? IM NOT. Disgusting way to treat a customer.
| Monday | 6 AM-11 PM |
|---|---|
| Tuesday | 6 AM-11 PM |
| Wednesday | 6 AM-11 PM |
| Thursday | 6 AM-11 PM |
| Friday | 6 AM-11 PM |
| Saturday | 6 AM-11 PM |
| Sunday | 6 AM-11 PM |
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