JOANN Fabric and Crafts

Ann Bradley

2023-09

Alicia was my cashier for tonight and was a knowledgeable and incredibly helpful employee. She helped me quickly solve a very frustrating problem I was having with an online coupon and was courteous through out the whole interaction. I hope this store knows what an asset they have in this worker. If all of the workers care as much about each customer as this person then i believe this store is in amazing shape, you dont see this kind of friendly attitude as often anymore unfortunately. Thank you Alicia!

Ava Stuart-Hickey

2023-05

They cut fabric very poorly, Crooked, and jagged. I go to Joann’s in hopes of getting home and just starting my fabric projects, but instead when I line it up, I have to cut off half my fabric because it looks like this every time. Do better.

Pink Babe

2024-04

Brandi was very polite and kind when returning items. But -2 stars for this store not having a decent selection of happy planner items.

Emily Michalski

2023-08

Clean store, very organized. Hundreds of different craft Acrylic Paint color options ranging from $1.50-$6.50. Friendly, helpful staff.

TheAngryPixie

2023-05

I love the wide array of yarn, so many different colors to pick from. My wallet may get sadder, but I sure do get happier. (The app helps my wallet in the way of coupons. If you are not using the coupons, you are making a mistake.)

E Kast

2023-10

Best customer service. Must be busy store as at times they are out of stuff, but customer service is excellent

Susan K. St. Pierre

2023-05

JoAnn's has the best variety of fabric hands down. One can get any type of fabric one is looking for. I love that they have holiday fabric out year-round.

Denise L'Hommedieu

2023-05

I purchased the Singer Mending machine online as a starter for my 13 year old granddaughter. I purchased from Joannes because I thought I could trust them. First, it was delivered to the wrong address. FedEx said to contact Joannes but I was on terminal hold so I located the box myself. On December 26th, I planned our first sewing lesson but the tension was wrong and couldn't be adjusted. I drove to my local Joannes to return it. The 79.99 machine could only be returned with a 25.00 restocking fee! So, instead of buying a replacement machine at Joannes, i went to Hobby Lobby and spent 325.00. Joannes got 25.00 but lost me as a customer.

Red River Outdoors

2019-05

Was looking for items for a costume. Bot CV only where the employees helpful the women that where shopping also helped me get all the right materials.

Rain Geeding

2022-05

I ordered online for pickup not realizing that pick up time started at 9 am, however I got to Joanne`s a little early and who doesn't mind a little extra shopping there. It was still about 15 min early but the awesome staff let me pick up my order early. Just 1 of the many reasons to love shopping at Joanne fabrics!!

R Johnson

2023-05

Needed a particular shade of gray to repair a friend's hat. Found it. Grabbed a remnant that was perfect for a grab bag for my vehicle. Got discount @checkout. Win-win day for this happy camper.

chris niehaus

2022-05

Cashier was very friendly and helpful. I was there (oshkosh) on 9/3 around 11a. Found everything I was looking for and had sales prices and coupons. Did way better price and quality compared to hobby lobby!

Cassandra Running

2021-05

Oshkosh, WI location - The last few times we have been into the store, Janet (the manager) has been so cold and rude not only to customers but employees as well. Never once were we greeted with a smile or a nice "hello". She makes it seem like an inconvenience that she is at work and having to help you (we cannot cut our own fabric, so obviously someone needs to help) and when asked if a certain item was on sale her response was "I dont know, scan it, I cannot possibly know every sale in my store". WOW! Horrible customer service at its finest! I'd rather drive 25 minutes to the other location for better (more friendly) service!

Renae Marie

2018-05

Ive never had any problems at this location. Staff is friendly, have what i need, and ring up takes 5 minutes max. Today my experience was not very good. Got what I need, got there at 11, had work at 1130, but usually its pretty speedy, so i had plenty of time. One person on register, pretty normal, but she was having personal conversations with this customer. i was in line for 10 minutes. I had to leave my stuff i needed because i had to go to work. The woman she was checking out gave the employee a gift for the employees daughter, and the employee gad her write a note for the daughter. Unprofessional.

Kristina Candlish

2019-05

The staff is friendly and knowledgeable with answer questions regarding my project questions. The assortment of fabrics is great and I love the clearance section. I never have problems with using coupons, I've even had the cashier remind me of a coupon!

Lucky Me

2022-05

Honestly, my go-to place whenever I'm doing a project, or simply to restock on my threads and any other materials! I did wish they had more cosplay kits and more sizes of the EVA foam but it's still a great store with good people that are willing to help!

Jory Ayer

2019-05

They seem to have items that I'd like to buy for projects, at decent prices, and I don't feel dirty supporting them; unlike hobby lobby. Personal opinion there.Sometimes hard to find items in the aisles, but the staff is prompt and friendly.

Stephanie Otto

2019-05

My 4yo and I recently visited to get some jewerly making supplies. I also used the Buy Online, Pickup in Store option for a Christmas gift so I could sneak it without him noticing. I hadn’t received my “it’s ready” email but we were on our way. I gave them a quick call, they immediately filled the order, and even wrapped it in their fragile item paper before putting it in a bag to be sure it was disguised. Thanks for the great customer service and going that extra little step beyond!

Diane

2020-05

Enjoy shopping here but wish they had a much larger stock of apparel fabric (knits, thermal kits, etc.). You have to go to their other stores for that or shop online, but do check at this store first as they do have "some" apparel fabric. They also have upholstery fabric, remnants, large "sale" section, craft supplies, & home decor! (I would have rated at 4.5 if that option existed.)

Jp Mcdowell

2021-05

Worked with a woman named Katie (I think she was an ASM) who was amazing! She was happy to help me find what i was looking for as well as offered suggestions about what may make my projects easier. Thank you Katie I hope your superiors know how much of an asset you are

Morgan Zamzow

2019-05

Horrible customer service. Bullied my friend to the point of tears when she went to pick up her online order with me. They had sent her an email hours before clearly saying her order was really for pickup. It was not ready and the worker instead argued with my friend insinuating that she was stupid or had read the wrong email (There were two emails) and was very mean about it. Did not even get her order correct. My friend ordered two different fleeces and some poly pellets - Was handed one fleece piece and poly fil (not at all the same thing). Very disappointed in this store that I used to enjoy.

Jackie Stuewer

2019-05

Great place for sewing and quilting. Lots jewelry crafts, the one thing I was looking for was through a coupon that was sent to me... A wooden planter, that they didn't have. I asked and because of the store size and other reasons, they did not and will not get those in. Otherwise great store!!

Doc Clabo

2018-05

There is a good selection of various craft and sewing materials. It would be nice if they carried a better selection of sewing machines. They run lots of discounts, but the higher priced items (sewing machines, overlocks, irons, etc.) are never included in the discounts.

L Douglas Bord-Pire

2023-05

***** Great craft supply selection and knowledgeable staff. Clean store, well stocked.

Alexander Paulsen

2019-05

Nice selection of crafting supplies, for knitting,sewing,beading/jewelry.Can get good deals when you use their couponing app.Easy to find what you are looking for.Quality products

Natay Warren

2019-05

I love Joann's. They have everything I need usually (unless I am looking for a nice yarn like Brown Sheep Company) and the staff is Lways so helpful and friendly!

Janice White

2018-05

I love living within 3 miles of a Joann's fabric store. Everything I need for the 4 or 5 different projects I have going on at one time, is just an added bonus!

Mary Schuman

2021-05

I never seem to find what I'm looking for there. A lot of bare shelves. I don't know if it's because they're just starting to put out summer decor or if they just haven't restocked anything.

Betsey Farber

2023-05

Pretty much always find what I want but don't care for the way they run their coupon ads.

Allyce Z

2020-05

Great sales the day I was there. I do think shopping at this store cost more than other craft stores. I can find things at this store that I can't at others. Also, there is such a great variety of fabric.