Walgreens

Maddie Buell

2024-04

My experience with Walgreens pharmacy this last year has been nothing short of a nightmare. After submitting a prescription, I expected timely service, but instead, I was met with utter incompetence. Despite making five phone calls over several days, my prescription remained unfilled.The lack of response and disregard for customer needs is unacceptable. It's baffling how a pharmacy, entrusted with people's health, can be so negligent. Each time I called, I was given empty promises of action, yet my prescription remained untouched.This level of incompetence reflects poorly on Walgreens as a whole. It's evident that there's a serious flaw in their system when a basic task like filling a prescription cannot be accomplished despite repeated attempts to rectify the situation.I urge others to think twice before relying on Walgreens pharmacy for their medication needs. Such disregard for customer service and health should not be tolerated. It's a shame that a once-trusted establishment has fallen to such depths of inefficiency and apathy towards its patrons.

Al Leggett

2024-03

Walgreens is convenient because they are open probably 16 hours a day. Unfortunately the pharmacy was closed for lunch 1:30-2 today. I get that they take lunch but there were four people back there. If they staggered their lunch times the counter could stay open. Oh well!

Dan Donoghue

2024-04

The ineptitude of this pharmacy feels like it cannot be overstated. It’s worth going across the street to Hyvee or driving 15min for something better.

Blaine Bell

2023-10

Several times lately have called in prescriptions, they tell me they will be ready the next day at a given time. Go the next day well after that time and they are not there. They say the prescriptions are fulfilled in a central Madison location(never have requested they be fulfilled there ever)? But they can get them for me in about 20 minutes. I have a job I can't wait around 20 minutes. So I have to make another trip when I do have time to waste and wait in line again.

Haene Safavi

2023-09

based on the customer service I received today in the pharmacy department. If i were a Walgreens regional manager, i would really focus employees at their stores to follow some-kind-of customer service guidelines. Unfortunately I have to keep using this Walgreens location but it seems to be a customer service issue with other Walgreens stores as well as the pharmacy in Oregon.. smh.

K N

2022-05

If I could give zero starts I would. Prescriptions are never ready in any timely fashion whenever my prescriptions are sent here. This time, I have had to wait two days for cough medicine. No responsibility by this pharmacy to get it to me sooner. Between me calling my clinic myself multiple times and this pharmacy multiple times, I could have gone to the hospital and gotten faster service than either one has provided.

Qwe Rty

2022-05

Clean, quick, easy picking up prescriptions or getting vaccines. Went here for my COVID shots. Waited for 15 minutes after signing in, got the shot, stayed for 15 minutes to watch for side effects, left. Nothing special, nothing bad. The vaccination efficiency is the only thing making it a 4.

Katy Kail

2022-05

I’m very disgusted and unhappy on how the pharmacist treated me when I called and confirmed my prescriptions my doctors had called in for me. He belittled me talk down to me and hung up on me. When I called and asked for his name he would not tell me at first! He then told me his name was Brock! So when i went to go pick up my medicine through the drive through a young lady Heard me beside me in her car and also told me she’s had multiple problems with him and to call corporate. Who give anyone the right to down talk someone because they have a title, or how about just don’t treat people that way! This is has been an on going thing and think something should be done! Another family member had the same issue and switched completely to a different pharmacy.

Laurie Muchow

2022-05

This is the worst Walgreens pharmacy ever and that’s saying a lot considering most Walgreens pharmacies experience isn’t good. Highly suspicious for diverting medication, rude behavior by multiple staff, 7 cars in drive up and 7 people in line inside, closing early, meds not in stock consistently for months, condescending attitude, sneakily charging me $450+ through drive through when ins copay is $3.70 with access to debit card and drivers license, multiple complaints to corporate over a week, extremely suspicious of staff involved in Illegal activity.

Patrick Kelly

2023-05

-"Should we maybe stagger our lunch breaks so that we don't have to shut down the pharmacy in the middle of the afternoon?"-"No way. The customers can go f*&# themselves"

Matt Brooks

2022-05

I took my COVID-19 Rapid test here and they did not get the results back to me until a week and a half later. When I called to figure out why, they told me the first time that they didn't even have the results. It doesn't add up.

Adam Faherty

2019-05

Bought a prepaid phone for my son today, and selected one that was marked as on sale. Once I paid for and the required minutes catd, I checked my receipt and did not get the discount. I brought it up with an employee, and they said "oh, it's not for that one".On an item that has a no refund policy.THIS IS A CLASSIC BAIT AND SWITCH SCENARIO!

b22amnd59

2022-05

The cashier that does nothing but sit down. Has the personality of what I imagine a bug having. If you don't like your job then don't work there.

Laura W

2022-05

The staff has always been really nice here. I ordered photos from here for the first time and one of them was crooked. They reprinted it for me right away.

IAS

2023-05

Pharmacy was absolutely horrible, at least at 11am on a Fri when it wasn't busy. Person at the window was horrible.

Rebecca Kallal

2019-05

Usually I am underwhelmed by Walgreens, but the woman working the beauty counter on Friday afternoon was actually very helpful. I told her what I was looking for in a maskara, and she made a great recommendation.

Jonny Bravo

2019-05

The store is a mess, the staff is lackluster and the pharmacy is even worse. I have never been able to pick up a prescription from this location in one visit, I ALWAYS have to come back the next day. Only this location.

CARLA SEGER

2020-05

I’ve never had a bad experience here. Store is clean and staff are courteous and helpful. They care about their customers.

symbolic window

2019-05

Pharmacy has went Down hill the last year. The service is terrible. They say they will get it done in 10 mins and you come back in 15 and they say sorry they forgot and will be another 10

Randy Torpy

2023-05

Pharmacist very helpful and getting my prescription on time.

Lloyd Foster

2020-05

I always have my own red toilet paper. Big Perm...Ice Cream Truck

Poetic Disaster

2023-05

Friendly staff and always clean and well stocked.

Deb schuetz

2019-05

Pharmacist (Scott) unpleasant and rude.Other staff members are friendly.

Cody Kieffer

2021-05

Very rude Pharmacist. The other staff is friendly.

Bruce Fischer

2019-05

They are always helpful, glad to have them in town

Judy Cain

2019-05

I think the employees here are very helpful & friendly.

Kelly Hofferman

2020-05

This place is very expensive! But the quality is ok.

Josh Truss

2015-05

Awesome people work here

Alan Stahl

2020-05

friendly staff!