Ross Dress for Less

Salina Vue

2024-05

Why does it seem like this place is literally ran by clowns? The lines are long, the managers are just standing around acting like they don’t see the check out lines, don’t offer any help to their fellow employees, and all the employees have no sense of urgency to get customers in and out the store quick. Please invest in a self checkout.

Kathleen Crook

2024-02

If I could give them zero stars I would. Why does this store only have one cashier on Tuesdays when it's one of the busiest days for the store? I had over $100 worth of merchandise in my cart and was in the store on my lunch hour. I had about 20 minutes to wait, but realized it would take at least 30 minutes to get through the line with only one cashier. I asked (in the back of the store by the dressing rooms) if they could hold my merchandise and said I would pick it up after work at 5 p.m. They told me they don't hold merchandise. The worst customer service ever.

Marilyn Shaw

2024-04

Love the mdse and prices, but hate what happened at check out, which was caused by employee on Tuesday. She directed elder family member to return shopping cart to “correct place” a person currenly undergoing chemo and wearing a hat if you would notice she is chemo patient. I interrupted and redirected employee . Not our job to care of carts. Shame on register person. .

Stefanie Pierce

2023-08

Always great prices but the manager, and two other store employees stood hanging hangers while the line was back up outside of the roped off area. On a Friday night, there was one register open. Will not be back to this location. Took more than 25 min to check out. The poor young man on the register was doing his best though!

Katie Arnold

2024-04

I come here for CANVAS! Believe it or not, they have a great selection of canvases for painting. Small and large! I just got three 12 * 24 flats and and three framed for $6.99 total for all 6! Lots of acrylic paints and even journals and stationary. You wouldn't think to look here for that stuff but it's here and a great deal!

Travis Shulka

2024-03

It says experience the treasure hunt on the back wall and that sums up the experience, there is the potential to find something good but you probably won't.. Everything is kind of a mess. It remindse of Goodwill, with about as many cashiers.

J. Mendoza

2023-11

Manager and store lead with the glasses needs better customer service training. Stop throwing shoes and yelling at customers who don’t want an item by throwing tantrums. People are here to pay and she’s having a bad day stay home or find another job. If you can’t handle retail then this isn’t the job for you. Rude management. Needs more customer service training and better interpersonal relations with paying customers.

Scott Wales

2024-04

Good food and service. They now have very limited seating options for large groups of 5 to 6 people.

Connie Kuennen

2023-11

I was waiting in line to check out today. One checker, line was very long and two attendants standing at the door visiting for some time. I decided i didn’t need to wait if one of the two didn’t want to step up and check out their waiting clients. I handed what I had in my hands to one of them and said, I couldn’t wait and left the store. Very poor customer service; the excuse certainly can’t be lack of help. Rise above, you’re all on the same team.

Kelly Ann

2023-09

I love going to Ross and enjoy the friendly staff. Today was not a good experience with one of the females working. I had asked a couple questions, and she was just not happy to answer them. I asked if I could keep my two bags of stuff there until I ran home to get a different card because I didn’t have the one I needed to pay. She told me that. They would only watch my apparel, and everything else will be put back on the shelves I said well the rules have changed here. I also asked Hughes the restroom and she told me I need to wait 15 to 20 minutes till they’re done cleaning them. She was very rude

Lurvan

2024-02

this is the worst store i’ve ever been at in my life i sat in line for 45 minutes just to buy a shirt

Kayla Jambois

2019-05

Great selection of clothes and great styles. Affordable pricing and enough variety to hopefully suit everyones needs and desires. The layout could be better. Definitely worth a stop. Affordable , good brands, quality and style!

Patty Dayton

2023-09

First off, this store is FILTHY! Litter, dust bunnies, merchandise, hangers, all over the floor throughout the store. It looks like it hasn't been so much as swept in WEEKS. Of course there was a long line to check out, as usual, but one checker spent her time organizing stuff behind the register while customers waited , instead of helping the other lone checker clear the line, and then grabbed her water bottle & walked out the door!This store is ALWAYS a mess, with merchandise dumped everywhere it does not belong (which is lazy, rude customers' fault 😡) but management needs to step up and step in at this store!!

Marilyn Gnewikow

2024-05

Love that place..Always something to bye.

Force Trooper

2023-05

Only one register open. Customers lined up halfway through the building waiting to check out. Strong odor of marijuana in the building. Looks like the have a decent selection of items. It's a better option than Goodwill, but don't expect to check out quickly.

Heidi Malewicki

2023-12

Nice store but always so crowded! And stuff laying all over

cheyenne haskins

2023-08

Brittni the “area supervisor” who was cashiering, looked at me and my mom in line, as well as the 3 people waiting behind us, and walked away to chat with a coworker who was clocking in on a different register. At this point my mom and I had been in line for about 8 minutes, at which point she decides to start chatting with another coworker who is shopping. I’m all about having fun when you’re at work but make sure the customers who are literally right in front of you are taken care of first. When you are the second of only two registers open you should probably help everyone before you decide to chat about what someone is buying, when that person isn’t even checking out yet.

Damaged Soul

2023-07

Waited in line for 30mins while watching the manger Sammy accuse to girls of stealing when their item happened to be paid for. She was very disrespectful to them, told them to leave so she could call the police for theft all while holding their receipt, she slammed the swing door to the register and stormed off all while her manager stood in line with me watching this happened and didn’t intervene to help the paying customers. No apology just a refund from Brianna to get them “out of the store” . This store need a whole new team that will treat paying customers with respects. Store was very unorganized, bathrooms were very unsanitary.

felicia delphie

2023-10

I am a loyal ross customer been to 27 different stores in the us and want to visit all of them but this particular store i wouldn’t recommend anyone shop there the store was filthy and disgusting for the weekend tht I stayed there every day that I came the same merchandise was on the floor with big dust bunnies on the clothing I informed management that I saw this for the past couple days and manager Brittany was very rude and hostile I don’t know what they do here In lacrosse but where I’m from the customer is always right and always come first you would think this store was a second hand thrift store the waythings were all unorganized and thrown anywhere there were broken hangers on the floor which is not safe it was so disgusting I couldn’t bring myself to buy anything even though I love every other ross that I’ve been too it’s very disappointing!

Sara Betchel

2023-10

Ok something needs to be done about management when Ross first opened up it was nothing like this I don’t see how it’s so hard to keep a store clean my son tripped got up with plenty dust on his clothes I will not be back until they have different management and is more clean helping my son up I looked under the racks and couldn’t believe what I saw

Kassi Moore

2023-10

Love the prices and items. Was able to find a pair of shoes for a good price and there was so many cute Halloween things too!

Stacy Tanner

2019-05

Love this place! Great clothes at super prices. Some days have better selection than others.

Terrie Parpart

2022-05

This was my first time here. My Daughter found a nice coat there, so I was curious to see what they had. I did find an Awesome coat, but the store was a little in disarray. If they clean it up a bit, others may come there! The employees were very nice! Keep up the good work! Thank you! 🤗🎅🌲👍

JJ Olson

2023-06

Who doesn't LOVE this place?? Always have variety of styles , colors, and name brands. Very affordable!! Staff is always friendly and helpful😁

Maggie Jean

2023-12

Taylor is an extremely valuable asset to Ross!! She's amazing!!!

Danielle Weightman

2023-08

First time ever going in here and omg the selection and prices were off the hook awesome. Will be my fave store!

BW PLUS La Crescent

2023-07

i would never shop at ross being a front desk rep and working with customers the area super sammi she excused me of paying the word price on a bed set and after showing her my reciept she had ana ttitude yelled at me went to go look at eh camera for 3 min which take longer she told me to leave the store i said no i am not elaving because i didnt take anything mind you i had paid for the item and set it down because i seen a mk purse that caught my eye and i didnt want to walk around the store with a shopping bag. i never felt so out of place and racial profiled in my life til saturday evening around 815 pm also she never pulled me a side she made a huge deal in front of customers she never apolgized for rasing her voice or anything i would never shop there a day in my life. i would take my hard earn moeny to tj max. Also non of the mangers told her to calm down she even contacted LP loss prevention and i wasnt seen on the camera doing anything wrong.

Savannah Woods

2023-05

While in the store shopping earlier today with my mother and my 2 1/2 year old daughter a lady who works there followed me around the whole decor section of the store to see if I was going to steal anything. Ross if you guys are going to have employees who are racially profiling guest that’s an issue at least the lady could have made her self not look so obvious while doing it. It’s really a shame that you go into one of your favorite stores to get racially profiled and followed into every aisle you walk into especially with my child.

Mai Cif

2024-03

Great pricess and speedy checkout

Richard McElroy

2023-05

Clothes are most often not the size represented on the racks and hangers in the men's are. Shopping later in the day is not best as the lack of order becomes worse. And the place becomes messy having clothes and you on the floor and ran over and into by others.The checkout area could be a lot better for people with cash rather than making them continue to wait while the plastic goes first.