Kohl's

Rick K

2024-04

March-April 2024: KOHL'S made things right today and deserves praise. A shoddy NIKE SHOE PRODUCT was defective and they made a quality common-sense call and made things right for a replacement where they didn't absolutely have to. Thank you RYAN and JORDAN for reading between the lines and knowing that something should be done to make things right for the customer as a quality Kohl's employee. A+ : )P.S. I have walked passed 3 other people in the area, shoes squeaking, and was stopped and chatted up, NIKE Quality Control should be trying to FIX this problem (?? NO?), MANY people are disappointed in the recent decline in NIKE Quality. NIKE could do a lot better. SQUEAKY INTERNAL RUBBER SOLES.

Helen Ballweg

2024-05

Hey Kohl’s of Onalaska!! I want to acknowledge the best associate I have seen in a long time. Her name was KORA. kohls definitely has an asset with her. You see I was shopping. I found a pair of black sandals. They did not have a tag or an ID number. Some people would think no big deal. It is a big deal to me because I have an artificial lake from the hip to my knee, hard to find that right shoe that’s gonna work so proceed to check out and I believe she was in the self check out and I explained to her the problem, not about my handicap. She was like no problem. She got her machine and boom bang bang, she got the price didn’t realize you had to have a credit card all I had was cash. She was so nice to even proceeded to check me out I believe is register three was very knowledge about all the store specials your credit card, etc. but the big highlight was instead of just throwing my merchandise into a bag he made sure that all security takes were gone and pulled everything very nice , and put the jewelry in a separate bag. I look forward to shopping in your store and seeing her again. Kora thank you for making my day. Great great job.

Brian Rivers

2024-03

Exceptional service from the employees, especially Ashley, who greeted me, asked if I needed help finding anything, and answered my questions promptly (after setting aside her task to attend to my question). I noticed that a flyer on a Levi's display stand advertised a special for "Buy 1, get 1 for $1" and I asked Ashley whether that offer still applied. While she noted that the offer was outdated, she communicated the deal would still be honored because it was still displayed on the floor. When I checked out, Ashley was present to ensure that the clerk rang up the deal.I also rate this as an excellent visit because the rest of the staff I encountered were courteous and helpful. Aisles, display stands, and fitting rooms were clean, and our returned item process (what we initiallyvisited for) went smoothly. Thank you La Crosse Kohl's staff!

skayc

2024-05

Robb at checkout at Store #48 in Onalaska, WI is the best. He is funny and quite the character. 5 stars for him only

John Kluth

2024-03

It was military Monday, I told check out person I was a veteran and showed Id. I walked out and noticed no discount. Walked back in and talked to customer service. Check out person was pre occupied chatting with co workers. 4 star is for what I bought, based on her service it would be a one. The store was not busy.

Michelle Gunther

2024-03

I lucked out - I was in a hurry to put together a formal business outfit at the last minute before an event that night. I had two hours to get to the store, find a complete outfit including shoes, get changed and get to the event. I did it with time to spare thanks to Kohls. I was disappointed in the ladies shoes being tossed about so it was a hunt and peck there but everything else came together easy. The staff at the checkout were friendly and helpful.

Carol Ebert

2023-12

Loved having Robb check us out. So helpful, and fun! Haven't been in Kohls in awhile and was pleasantly surprised. Lots of variety of merchandise and grateful there is still a "real department store" in our area.

Peg Van Horn

2023-11

I had a great experience in every department yesterday. I didn't catch the name of the wonderful worker at the return desk, but she was very helpful, knowledgeable and quick. Hannah in the shoe department was amazing while helping me find the correct shoe and size to go with the dress I have, and Pam at the check-out register was very good as well. They all deserve recognition for a job well done.

Janine Johnston

2024-05

Robb our sales cashier was very helpful on getting us the best deal with all the sales. He was very pleasant, courteous and professional.

Joy Buchman

2024-01

I enjoy shopping at Kohl’s because they have such a wide variety of clothing to choose from. If you ever run into a cashier named Robb He will make you smile! He is an asset to the store

Marilyn Kolander

2024-01

I finally found the fit bit I had been searching for, and it was on sale. Yahoo!!I found just the right gifts for my son and husband there. Also found hiking pants for myself, which had been a long search for what I wanted and they had them, what a great find and my husband found his hiking pants there too.

Kathy Cross

2023-12

I had wonderful assistance from Olivia, 2 different visits. She went above and beyond during the hustle and bustle of black Friday, with a calm and cool expertise. She's the best !!! Thank you so much

Marilyn Arndt

2024-04

I had an extremely positive experience with Jordyn at the customer service desk in Onalaska.She was assisting me with an order. Jordyn was very competent, pleasant, smilng, soft spoken patient. friendly and wanted to please and the order was placed successfully.Jordyn is a top notch employee and represents Kohls in a very posotive way..

Linda Dahlby

2024-05

I always enjoy shopping at Kohl's. The new spring and summer merchandise is great.

Nancy Nelson

2024-04

Associate Robb is kind sincere and always welcoming at the front desk or at the register. Shopping at Kohls Onalaska is a five star experience with Robb.

Gemma Minihan

2023-12

great cashier , she made sure I got every bonus I had coming to me and I save money. She was genuinely happy to help

Sandra Runningen

2023-12

I was on a mission at Kohls today. Found exactly what I was looking for at a great price. Associate Ryan was so helpful and advised I could also use a coupon that I had….. he was great. Thank you for a great shopping experience.

Darlene Ehler

2024-02

One of the three men’s undershirts is defective. How will kohls take care of this us? Due to the fact that they were out of the style of the shirt that was defective they gave me a three pack of shirts in a different style in exchange for the defective shirt.

Charlene Hunter

2023-12

Made my return and fairly quick and the lady was very helpful and friendly. Did buy a couple of things and check out was fast and the associate was friendly also.

james marcotte

2024-02

They always have good prices on their tennis shoes got a pair of Nikes for 43.00 great value

Daniel Showers

2023-12

Always a pleasant experience shopping at Kohls in Onalaska Wi!!!!Employees are extremely helpful & knowledgeable!!! Thanks to Ashley, Robb, Jo, Jill, Marley, Ryan, Patrick & the rest of the staff for making it a great experience!!

mike maciosek

2023-08

Walked into the store expecting to find a cart to put my 3 year old in and my grandma to have something to lean on while she walked and there was none just these silly little baskets with wheels and a handle. Finally found a really smaller cart that I could not put my son in at all the wheels were very bad and hard to maneuver and hard for my grandma to lean on.The store was so hot no AC or anything to cool down the store.Prices were high even shopping the clearance rack.Had a hard time finding a fitting room. Had a long line for check out.

laura ortega

2024-02

Absolute the worst customer service ever. My cashier was Rob. He was very rude and definitely does not belong in customer service!

Terri Moger

2023-11

Shopping with Cassie at Sephora was a wonderful experience. She answered all of my questions, and was very knowledgeable. The store was tidy, and the checkout time was quick highly recommend.

Deborah Johnson

2023-09

It took me 13 minutes to find a store associate. When I did, and mentioned I could not find anyone to help, the young ladies response was, "Oh, because we're all back here." She and another associate did try to find what i was looking for, so there's that. At check out, Theresa was polite, helpful, and engaged convo with my grandson. She was the most helpful person in the store.

Hillary Yanzer

2024-02

Love the new lay out (: and the carts are more kid friendly

Coleen Wanek

2023-11

Have not been to Kohls in Onalaska in years but my experience this past Monday was wonderful! Melina at the checkout was very helpful and friendly and I know I will shop there again soon!

Sue Kunz

2024-03

Hannah was a wonderful at checking me out. Great smile, speedy and friendly!

Charlotte Stauffer

2023-11

Manager Ashley and Sara T had store organized and check out and customer service was running smoothly! Great jobs Ladies!!

Deb

2024-04

Love to shop at Kohls! Always fantastic prices!