Stein's Garden & Home

Colin Jaehnke

2024-04

This review is all about Jamie! I called in from California for some help buying a tree for my 2 year old nephew. I told her how I wanted to find something that they could plant at their new house that he could have as his own and would grow with him! When I first called the selections will low and she wanted to be able to provide a wider selection. So we reconnected today so that she could get some more inventory. When we chatted today she came prepared with everything I needed to know about 6 different options! We selected the dwarf lilac and we both think it’s perfect. Jamie took time out of her day(s), to help someone she didn’t even meet! Thank you thank you for all of your help and care! It will be a wonderful gift

Alyssa Bealle

2023-09

This Steins has a smaller selection of houseplants than the Appleton location, and the quality of some of the plants is worse. The outdoor plants seemed even worse off, dry and crunchy with lots of defects. I was able to snag a damaged, but healthy bird of paradise plant for 50% off, so pretty happy about that! Here’s a few pics of the good looking plants and my BOP all pruned and cleaned up 😊

E -

2023-08

In 2020 I started going to Stein’s monthly. I found great plants, BUT in the last year, I’ve become majorly disappointed. I noticed the plants had webbing and pests on them. It would be one thing if it was a couple plants but it’s basically taken over all of the plants now. I actually mentioned something to an employee last year in hopes that they’d do something about it. I’m a customer and would love to keep buying from Steins BUT I cannot be bringing home big infested plants. The thought of all of those plants going to waste and other customers bring them home to infect their plants is awful. I used to always see the workers taking care of the plants. Now I never see them around the plants. I can hear the employees talking in the back about their personal lives but no one tending to the plants which are infested!! I’m only writing this review in hopes that they throw out all of their infested plants and soak that entire area to actually get rid of the infestation. Maybe actually get healthy plants again!! I also don’t wanna see people who may not know about pests ruin their collection. Please do better steins! I wanna buy more plants!

Christi Coughlin

2023-05

This location is closer to my home but I prefer to go to the west bend location because they have a much better array of houseplants in way better condition.(despite corporate deciding what goes where)Both locations should take a lesson in what sells and bring back their isle long plant pot inventory...after both locations were pretty thin with the 20% off and pass THAT on to corporate.They have a bug infestation inside.Buyer beware at home if you get something.They don't have a knowledgeable person taking care of the inside plants and a shelving unit with victims discounted is way at the end of the natural flow of the isle.It was ridiculously busy on a tuesday morning.So much so that their need for new hires was illuminated by the line AND the huge sign.Most of this was seen a year ago.I only returned to see if they had more pots then the west bend location.Both were hit hard but this one a little less.

Han-Chuan Randy Tsao

2023-06

Put up a promotion for cash rebate but couldn't honor it.The cashier told me to swipe my credit card first and then the manager would come and give me the rebate. That did not happen. After I swiped and checked out the parts, the manger showed up and said they can't do the rebate because of the issue of the supplier, blah blah.If you knew you couldn't do the rebate, then don't put up the promotion and don't tell the customer to swipe first. That's just not honest.

Mary Knigge

2023-09

Love this store ! The employees are so helpful. I can't say anything bad about this store. I can always find what I want and then some ❤

Cindy Huber

2022-05

Great flowers they were absolutely beautiful. Worked great on putting in my flat of flowers in the garden. All the flowers on the flat were very healthy and there wasn't one of the three packs of flowers that wasn't a sturdy strong growing flower. They have a nice selection there. And the prices are very reasonable and sometimes lower than the big box stores.

bubba kahuna

2023-05

The store is filled with tons of unique indoor and outdoor decorations and flowers! When we are looking for a thank you gift or special gift we always find something at Stein's. They are a garden center that is open all year. Their prices are reasonable for the wide variety of goods they carry!

Allie

2023-05

Bought a pink princess from the ocon location for $50. Looked it up and down for pests but unfortunately it had a couple leaves that hadnt opened yet and when they did I was greeted with thrips. Not happy and probably won't be back.

Bob Sell

2021-05

Recently decided to buy a new artificial Christmas Tree. As we started shopping we were met by Jamie to assist us. Her knowledge of the trees was beyond what we had expected. This is not your normal store where the clerks hide or answer your one question and quickly disappear. After getting the tree home discovered one issue. I got on the phone with Jamie and she helped me get it resolved. She is the answer to what great customer service should be. Highly recommend this store and just ask for the Elf Lady (Jamie)to assist you .

John Szep

2023-12

1/2 off Christmas trees took old one for another 50 bucks off!!

Susan Wallace

2019-05

Excellent. Bought planting flowers and the Male clerk helped me find flowers that were not even put out yet. Moss Roses. Nice healthy selection of all plants. Prior to going to stein's it was home depot. Rude clerk tripped over my flat cart knocked off my 6 pack of flowers never bothered to pick them up. From now on it's steins garden. More than accomidating. Pleasant visit. Thank you.

Andy Weber

2021-05

Purchased a patio set from Linda and store manager, both were very accommodating in the sale. Always great products here and they stand behind their nursery stock..

Ms. Groot

2019-05

Have bought many trees and plants from here. Never have any problems. I've had a couple trees die, but got them replaced with no questions asked or problems. Shop here around the holidays also and again, never have problems.

Nancy M

2018-05

I have been going to Steins for years to purchase my spring flowers and this year was the worse. The plants were not in the best condition (weekend before Mothers Day) and I totally understand the weather has been out of the norm - but that is their business. The staff seemed under trained - polite but didn't know where particular flowers or herbs might be. When asked if additional stock was coming in the answer was "probably but I don't know when". When asked where certain flowers were the response was "I saw them but not sure where they could be". Although this was the worse year I have also felt that their organization in past years was confusing - annuals and up front, in back, inside etc. Just not user friendly and insufficient and untrained staff to help out.

Kristin Buerger

2022-05

Hadn't been to Stein's in years...not sure I'll go back, although there were many lovely things there, even after Black Friday. I was snapped at by two different employees. Extremely rude. REALLY DISAPPOINTING

Taylor Poehls

2017-05

This review is just r.e. there Christmas Trees as I have never boughten anything else at this location. All the trees were outside and covered in snow. The Douglas Fir I bought was SPRAY PAINTED green, probably because it was mostly dead. Definitely won't be going back here next Christmas.

Randal Anthony

2021-05

Got my spring seeds for the garden today, and the store is looking very sharp with spring items. Very nice shopping experience, and good quality items. Will be back again.

Brandon Hainline

2020-05

The last few years I have been getting my plants from stein’s. The peppers specifically always get sick and stunted with the exact same curly leaf syndrome and then pass it to my other healthy plants and now there sick and won’t grow. Everything else is great about the store but if I can’t get healthy plants from the start whats the point of a garden center being a garden center.

Kaitlin Nedza

2022-05

Today I drove almost an hour to Steins in Oconomowoc, arriving a little after 5pm. To my disappointment, the store was closed already. Online store hours state they are open until 6pm. I have never been to Steins, and I was very excited for the trip. I’m pretty disappointed and not sure I’ll ever be back.

Lisa Glaznap

2018-05

Went to buy solar light decor, 15 minutes before store was going to close was told "you need to hurry we are closing" was treated rudely by,staff and manager when checking out and the item purchased needed a new special battery despite the 1 year life stated on tag and was shrugged off by store for replacement item or battery. First time there and NEVER going back!!

Jonesin Privy

2020-05

While I go to these once in awhile, I largely do just for plants.They are hugely overpriced on many things while others are just junky.Cooperate decides what goes in the stores much to my dismay.The ceramic pot aisle going away was a huge mistake in my book.The same ol same ol indoor plant selection has me buying plants online AND in a bigger, better array to boot.

Michael Stephens

2022-05

Great place to get all of your plants in the spring. We've stopped in multiple times and the staff there is always so friendly.

Julie Heroux

2022-05

This Stein's is great! Super clean and the staff is helpful. I especially like finding plants specifically labeled as 'deer resistant'.

Hallie Hanson

2017-05

Worst music of my life. My ears started literally bleeding. Wanted one plant and was put on hold with 6 people. I almost gave up on gardening all together from this traumatizing experience. Bless the souls of those who shop there.

Dianne Knake

2019-05

Very helpful staff. I needed the throw away pots to move a garden and was delighted to find some there on there recycle shelves thank you thank you. Also found great deals on outside pots ...

George Kiladitis

2022-05

Good but they get cleaned out fast of certain items.I got there 20min after they opened the day of the sale & 90% of the things I wanted were gone

Julia Hesse

2018-05

Just love the Stein store,can walk around hours.Great products.Lots great plants,bushes in summer..Friendly people,ready to help you fund something,your looking for.House plants amazing.

Kathleen Anderson

2019-05

Great gardening ideas and yard stuff. From plants to chairs they have a great selection of stuff. Helpful and knowledgeable staff. Outdoor and indoor plants. Lots to choose from.

Cody Ewok

2023-05

So this place has stuff. Lots of stuff. Been looking for those birds though. Tweety tweet tweetle tweet!