Metro Market

Herbert Bushman

2024-04

The food is fine, though if you’re looking for anything specialty or unusual there are better options in the area. The real problems are these: there are never enough checkout lanes open, the self checkout lanes are nearly impossible to use quickly because they’ll stop dead if you so much as lean against the bagging area, and every Kroger owned store in the world seems to be in competition with every other one for how much stuff they can pile in the aisles to make it impossible for two carts to pass each other.

Megan Leon

2024-02

15/10 stars for this floral department.The florist I hired for my wedding canceled the morning of for a “family emergency” (still trying to figure out if this was a scam or real). Regardless, I didn’t have any bouquets the morning of my wedding. My matron of honor called metro market floral department last minute for a desperate rescue. Sure enough they took on the task and had 8 bouquets (including a bridal bouquet) done within the hour. We literally received these flowers moments before we started taking pictures. The quality and color of the flowers and greens were top notch. In addition, prices were very reasonable. The customer service was incredible! I wish I would have planned to use metro market florists from the start. They had a “yes man” attitude and sure enough everything was impeccable. This place is incredible and would recommend them time and time again!

Nick Boomgarden

2024-02

Your floral department saved a wedding! Thank you Darlene (I believe that was your name) for helping us last minute solve a floral dilemma. The bride was notified on her wedding day that their bouquets would not be delivered. Darlene and one other staff member helped us design and prepare 8 bouquets within 2 hours. The bouquets were perfect and loved by all (especially the bride). Thank you again for being so willing to help on such short notice. It truly meant the world and we cannot thank you enough.

Joan W

2024-04

Very nice store. Clean, well stocked, friendly staff, especially love the pharmacy staff there. Very helpful, very competent. They will go out of their way for you.

Becky Olkowski

2024-03

I had a excellent service at the bakery today! I was impressed when one of the associates offered to make one of the items fresh for me when there were all out. Thank you so much!

Kelly Jacobson

2024-04

Aaron in the deli seemed almost irritated to help me, The boy bagging my groceries seemed pissed off just to be there but Diane, the cashier that checked out my purchases was just lovely… thanking me for shopping there and telling me to have a wonderful Easter.

L W

2024-01

I stopped after work to pick up dinner. At the butcher shop I waited my turn and the butcher left while looking at his phone, I tried to call out to him but he disappeared into bakery? I assume he was coming back since ther was about 4 people at the butcher counter. I asked the deli girl if she could help, and she called the butcher. Then I tried calling the store for a manager, No one came to the phone. Horrible customer service. I pass another pick and save in Oconomowoc, I will give them all my business. 5 :30 PM. 8/30/23 (The man at the self check out was nice)

Nicole Mariani

2024-03

I do not shop at Metro Market often. The selection tends to be heavy on meats and cheeses. This location surprised me with a wide range of produce that appeared fresh. Reasonable prices here too.

Bible Studies

2024-03

Great place to shop. Good meats, great bakery, good beer and wine selection and prices, good specials and they employee alot of people with special needs.. lots of parking.

Joshua Thomas

2023-11

I really want to love this store but I can't. Produce is fresh everything else is reasonably priced. The service though! Never enough staff. I plan 20 minutes of waiting in line to check out when I go. I probably need to go to sendiks down the road.

James Newton

2023-11

This is the worst grocery store in Oconomowoc. I’m so sick of the terrible products in this store. I’ve come home so many times just to be disappointed when I open up a product. The egg area is always sticky, I’ve seen some idiot stocking crackers just shove the old ones to the back. The beer prices and selection aren’t good either.I will say the only positive thing about this place is there are a few older people that work in dairy or the front end that are funny and cool. The dairy manager I think it is, he’s hilarious and great to talk to. Other than that, this place just sucks overall.The only reason I can think of to go there now is if I had a giftcard. Even then, I’d probably sell it to someone for 80/90 cents on the dollar just to not go there.Do yourself a favor and drive down 67 to Piggly Wiggly and get some actual quality at the same or lesser price. It’s not even that far to get across town and it’s totally worth it.

Emilie Schmidt

2023-05

The store itself was great no complaints there but the Starbucks inside right as you walk in was a horrible disaster. Words cannot explain. First of all it took me about nearly half an hour standing there until I got my drink. Then as a girl in front of me was being served the barista spilt her drink all over the place and the girl. No big deal accidents happen, I get it. But it was the lack of care for the girl whom had the drink split all over her that was irritating. Another barista Alex I believe their name was with pink hair in the front would not stop touching their hair it was every 5 seconds they were getting their bangs out of the way. They were told to clean up the mess as the other barista was the only one who was serving other people and they refused. It was just such a disaster. Overall I will NEVER go back there and I really hope staff improves and maybe invests in a pair of gloves.

Ryan Hill

2023-05

It’s an up and down experience at this metro market. It used to be really great and well staffed from all aspects. The people were always friendly and helpful. Plus there was always plenty of carts and baskets for those of us who like to switch it up. Now you have to hit the right time of day to get all these things. Too late at night and there’s no service (like 7:30pm only). And then they seem to hide the baskets at night which is annoying. It’s not the worst grocery store ever but it’s been better.

Marie Radtke

2023-05

Recently I was searching for a particular item for a particular recipe. I was having trouble finding it anywhere and decided to call before going all the way out there. The item I was looking for is whole wheat/grain lasagna noodles. Talk to someone in grocery (not certain her name) asked her to verify if they had any in stock. Didn't wait terribly long, she came back to the phone and said yes they had it. It made my day and I thought I'm gonna go get that so I can make the recipe I want. I show up and absolutely NO boxes of any kind of whole wheat/grain lasagna noodles! Good grief Metro Market! You can't even spare me a little time to walk down the aisle to make sure you have what I want? I've taken the time to call you and yet you just give me a wrong answer and I came all the way there for nothing! I hate your store.

Anna Schultz

2023-07

Went to the starbucks in here. Waited 20 minutes whoch i understand because things can get busy, stuff needs restocked or cleaned, etc. But 3 of my 4 items were wrong i noticed when i got to my car. Was given the wrong breakfast sandwhich and both my carmel frappes with and extra shot were carmel cream frappes with absolutely no coffee. Kind of a waste of money and time when i really needed something to wake up. Dissapointed.

Deb Passehl

2023-05

Bakery leaves something to be desired. Go there special to buy white cream donuts and they either put bavarian cream in the place where the cream donuts are labeled or worse yet,...Today we purchased a 'creme donut' that did not have cream at all. Green frosting! Left over frosting from a cake??? Disgusting

Joan Ellen Fiedler

2024-04

The people in the bakery ignore the customers or are just nasty.

Marcia Turner

2020-05

I did my shopping here Sunday, senior time sounded great. When I went to check out,I asked which register was open, they said self check out . I was told it's easy..just scan and bag. I told her I didn't want to do either. She asked what part I didn't like. They should have had a regular line open. I told her that's not being helpful. I went to shop at he otherStore. They had a lane open. Thanks from us Seniors .

Todd

2022-05

This is my go-to grocery store in between Costco runs.They always seem to a good selection of specialty ingredients in addition to all the staples. I always find something good in the meat or seafood case.Make sure to have a membership card to take advantage of a lot of their sale pricing. I typically find that something I need is on discount.I downgraded my rating because they insist on understaffing the registers….there’s rarely more than one open it seems like.Update: just got out of the zoo. Only 4 registers are running. Lines of people at self-checkout all the way down the aisles. Glitchy machines require staff attendance several times. Tough to imagine continuing to shop at this place if they keep running low staff.

Sean A

2022-05

Love the store. Has some cool nifty items like the fresh popcorn. But why are there only 3 half cart returns for this big parking lot?? The cart returns are constantly filled and only half the size of the usual ones. If the parking lot is filled you have to walk to the end of the lane to get down the right lane to return the cart because you can't push the cart between the cars half the time. In fancy oconomowoc where they increase the prices at this store verses the other oconomowoc store but they can't have proper number of cart returns

Hannah Vandervelde

2022-05

Love shopping here. They are often under staffed but there is a lady in the deli named Holly who is always working so hard and seems to be there everyday. We know we can count on her at least in the deli! Prices are good with sales.

Darlene Hein

2019-05

Selection has narrowed on many many items in the store and they push some of my favorite brand names out while bringing more and more Kroger brand name in. It is a brand I'm not necessarily fond of not as good as the other stuff. Also in the meat service department to get meat for the holiday weekend for Father's Day went looking for some of the wonderful different flavored brats they used to have selection in this part was very very and narrow. Very disappointed. Many items missing in the produce section as well such as pre-chopped vegetables such as celery onions green pepper Etc. As a disabled person I find it's very convenient to have the stuff already chopped. Mini brand names throughout the store are just completely gone or selection severely narrowed down. Really very unhappy since Kroger took over Pick n Save.

Jay Eppert

2023-10

Prices are too high, and too often the ring up is in conflict wth the shelf. Good coupons and overall quality.

Dan

2020-05

It's annoying enough to have to carry a card to get reasonable prices, though it's the norm now. What is a bridge too far is making customers download coupons to their cards in order to realize it's benefits. We have busy lives. This was the motivation I needed to start paying a little more (emphasis on a little) to buy better food at Good Harvest and make a second stop at Aldi for some particular items. ...so I guess thank you, Pick 'n' save.

Trey Hankins

2022-05

A good grocery store, but we’ve especially liked the service from the bakery. There was a lady with red hair who did such a nice job on a cake I ordered. I’m sorry I didn’t get her name.

Jeff H

2022-05

This place started going down hill when they changed names from Pick n Save to Metro Market. The deli has been constantly closed at dinner time during the week. I use to grab rotisserie chicken, meat loaf or fried chicken for dinner several nights a week. Not sure why they are open in the morning and not covering the after work crowd. I’ve stared going elsewhere and not here as often.

Michael Basile

2019-05

Prices are reasonable but the checkout scanners don't always pick up the sale prices. Bought three 12 packs of sparkling water, on sale for $11.00. Receipt showed the full price. I had to go to the service counter for a refund. This has happened several times in the past.

jaim haas

2022-05

The last three times I have been in here I have been overcharged or had digital coupons that did not get added properly to the ending price. I don't think the last time was by accident. I had a taco dip that was supposed to be 6 bucks and was charged 11. Does anyone know who I can contact at the state level to get this store put under investigation?

Michael Creed

2019-05

Since the acquisition by Kroger, this place seems to have gone downhill. Just today, they did not have four things that were on my shopping list that are staples in many households. Things I've been able to buy regularly at this exact location for years. Thinking that maybe the items I'm looking for have simply been moved around, asking for help seems to also be useless... Nobody at the store knows where anything is. I heard lots of maybes and I don't knows when I asked.

Josh Ross

2021-05

This is a bad grocery store. Selection is more limited than other stores, prices are higher. Poorly organized. For example, cheeses are both at the front near the produce and also the back of the store near the frozen goods. Once was looking for turkey sausage in a roll format, not IK casings. Asked a guy stocking meat, he said he didn’t think they had it. Pointed me to the ground turkey, where they had cases turkey sausage. They had it down next to the pork sausage. Not enough room for two carts to pass anywhere in the store so you constantly have to let other people pass. I only go here because it’s close to my house. Can’t wait for another grocer to open here; hopefully a Meijers!