4.3 (251)
988 S Green Bay Rd, Neenah, WI 54956
(920) 562-4261
usedtreads.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elijah Walti
2024-02
Called in and got a quote over the phone from Chris and he was super helpful and the pricing he gave me for the tires I needed were cheaper than anywhere online. Install was quick and easy and these Klenda Klever AT2’s aregreat. Thanks!
jerry Martinez
2024-01
Good service I recommend and very good deals GMC 150 new tires $600 dollars 💵 50,000 miles guarantee
Patti Cohen
2023-11
I was in there getting a set of tires. And had to change payment method that I originally went with. Anyways it was a little bit of an obstacle for them w the payment choice i made. But Rick was absolutely the most patient and understanding gentleman. I have met he didn't huff and puff at all. And took care of me. I will go bk there in a heart beat and I'm sending everyone I know there. Thank you again for the greatest customer service I have experienced in a long time.
R.P.E.
2023-12
I’ve been here before, and it was a good experience the first time. The second time I called about two weeks ago for a tire quote, and an employee answered and said, ‘Please hold’. Well, I did hold…..for over 10 minutes. And no one ever returned back on the line. That’s not acceptable, even though it’s an honest mistake. For that reason, my business went to your competition. I get it, they were probably busy, but this is merely constructive criticism for the future to do better when placing customers on hold.
Andrew Dietzen
2023-05
Ricky is the man! I am very happy with these Kenda klever at2's. They ride nice down the road and weren't to expensive!! Ricky even bought some of my old tires to lighten the payload on my wallet. I will definitely be a returning customer!! Can't wait to get the tires into some mud! Thanks again Ricky!!
jessy scheer
2023-11
Great place to go for new and used tires. I always have excellent service and no anxiety here. They are easy to talk to and have options for you. I've gone here multiple times with 2 different vehicles and always have great experiences! Thanks for everything you do!
Jeff Parks
2023-12
Owner will not back the poor work that was done on my truck tires and the damage done to my rims. And for your concern, I don't want anything for free ,just want you to take responsibility for the chipped crome that your EE's caused ,very passed off use to be customer
Robert Tunstall
2023-12
We have purchased tires 4 different vehicles.100% top notch experience. Every time.
Brian Van De Leygraaf
2024-01
Been going to them for years, always first rate experience. Always have what I need when I’m in a bind.
Mark Jolin
2023-07
Very reasonable priced compared to other places I called for tires! Known Ricky for many years. He has a really great and knowledgeable staff! Definitely would return!
Claudio Garcia
2019-05
I got a great deal on new snow tires (got me some Bridgestone Blizzaks and im loving them, they're life saver!). And also had an alignment job. Both were handled with great care and customer service. Thanks Ricky! (Pic of old & new tire)
Ron Newman
2023-05
This is a tire shop. Not a boutique. The customer service may appear rough at first, but the staff is efficient and work hard to get the job you need done at a fair price. Always check with Used Treads before you by tires anywhere else. Ricky and the staff have come through for our family many times. The price they gave me was lower than the big discount stores. A true blessing to Neenah.
Brandon Ellenbecker
2021-05
My schedule with work is hectic and last minute planning, these folks didn't miss a beat i qouted 2 other places and apps before coming here, got me in and out about 1hr 15 mins and priced $115 lower then other qoutes! Good team experience
Donnie Knapp
2023-07
Got a good deal on a used tire. Walked in, chose my tire and was done with my car within 45mins. People were very helpful and pleasant.
Thomas Carpenter
2023-05
Last evening around 3:30pm, a brake hose broke (I had very little to no braking.) I was near Used Treads, so I stopped in to see if I could get an appointment. They were able to look at my car, get the part and fix my brakes before 6pm. So yes, I will be a returning customer.
Amber Zempel
2023-05
I literally called every place I could looking for my low pro tire most said they didn't have any in stock. Then I called Used Treads an lemme tell y'all they're a game changer! Not only did they have my tire in stock, when they went to do the switcheroo they found a hole in the sidewall of the tire I just purchased. They got a different tire an slapped it on my beast INSTEAD of letting me drive away!!! AMAZING WORK GUYS THANK YOU SO MUCH!!!!!
Tammy Johnson
2023-05
I don't want to "come back tomorrow" to MAYBE see if I'd like to use your services. Please ask your customers more indepth questions when they are seeking you out. Didn't ask make/model or what type of tires I'd like or pricing options. Just shoved me right out the door. Needless to say, I'll be going elsewhere.
david lecapitaine
2020-05
Very friendly staff. Lauren helped me pick out some new tires for my limousine today
Richard L.
2022-05
No clue who answered the phone today 10/22/21 at 3:55pm. But he didn't seem to be having the greatest day. Was trying to get a price for a pair of used tires and when he told me the price I asked if that was out the door without mounting. He simply repeated the price without confirming if it did or didn't include mounting, I asked again and he hung up. Sorry you're having a bad day, cheer up, it's a Friday. Enjoy a cold one when you get home.
Kevin Rocha
2023-05
Went in paid $70 for a tire just to get 3 miles down the road and get a flat. Then when I went back I was told I caught something and there was nothing they could do about it. 70 bucks down the drain
A “Liam” A
2020-05
I always get tires from here because they are cheaper than everywhere else for nearly brand new tires, and their honest and friendly service is refreshing.Today i went in for a rotation/alignment after replacing drivers side front wheel hub, and they come out and tell me, "no alignment for you today. your drivers side looks good, but your passenger side has too much play in it and your tie rod end needs replaced too. Might want to do the shocks and struts based on the mileage, but don't 'need' to because they don't look bad."Then charged me a pittance (super cheap) for the rotation and told me to come back tomorrow for a retorque of the lugs!Love it!! They could have done it anyway and charged me 100$ only to need it again in a week when i do my replacements, but instead, they looked stuff over for me, told me what I needed and what i didn't need replaced, did the tire rotation for me, and even offered to do the retorque tomorrow themselves instead of the usual "you'll want to check your lugs after 24 hours" like most places i have been.Really impressed! Thank you for being awesome!! I will def be a returning customer and recommend them to anyone else in the area!
Kevin
2021-05
Excellent service everytime. Honest, fast, well priced all around for tires or service. Just had suspension work and an alignment done on my truck that ended up being almost $400 less than another local shop had quoted for. I recommend their shop every chance I get.
Bryan Hulbert
2021-05
Excellent customer service, new and used tires available in most sizes. Several different tread life's available to choose from. Staff is very helpful and willing to help. Quick installation and disposal of tires. Great prices for all products available. Highly recommend Used Treads for all your tire service needs. They also do trailer and other tires, not just vehicle.
Slim Goodbody
2020-05
I was there to purchase tires yesterday and reading some of the reviews I was skeptical, but I must say talking to Lauren put me at ease and Ricky seems to be guiding the ship ......They identified some problems with my truck and will be taken care of in the very near future..... The guys is the shop are like a NASCAR pit crew they were on my truck and I was out in no time ....... Excellent Service and Great prices I’ll be coming back !!!!!Thank you to everyone at Used Treads for pleasant experience......
John L
2020-05
They have very good prices on a lot of tires and they carry a lot of brands that may not be the most popular brands but quite a few. It's kind of a dumpy place and the people that work there aren't always a friendliest, but again prices are great. I should add that we had Kenda brand tires put on our van and they handle fantastic in the snow and they're really quiet going down the highway. It's a great tire I would definitely buy that again from used treads
Jelaine Bauman
2021-05
I would highly recommend Used Treads Tires. You can tell they really want to take care of the customer. I witnessed this with my own purchase and how other customers were treated while I waited for my tires to be installed. The price was more than reasonable compared to other quotes that I obtained.
danae kimber
2018-05
The people who work here are so friendly and trustworthy. I have had a few bad experiences of taking my car to the dealership and being treated like I’m just a young girl who doesn’t know anything, and I would leave feeling like I was lied to and taken advantage of. Every time I go to used treads they take time to explain things to me, and are so kind, friendly, and most importantly honest. I will definitely be bringing my car here for a long time!
Victoria Calleja
2018-05
I came in without calling, worried about a horrible sound my wheel was making. They had time for me, took a test drive with me, and fixed the issue while I waited. At a reasonable cost, too. Plus they were dog friendly, which is top notch in my opinion. I will be going back and I highly recommend them.
Klint Ballard
2019-05
I've been buying used tires for years. Having shopped every place in the valley, I can honestly say Ricky is the best hands down! Always fair on price, goes out of his way to take care of customers in a pinch and stands behind his product. One of my vehicles requires a rare size and they usually have them or get them fast. Highly recommended!
Don B
2016-05
I was very pleased with the friendly staff as well as the time they took to explain my tire options. They set me up with a NEW set of tires at a great price. They also aligned my van to save on tire wear at a very low cost. I was so happy with their services that I took our second vehicle there for new tires and an alignment.
| Monday | 9 AM-6 PM |
|---|---|
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | Closed |
| Sunday | Closed |
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