Serenity Aquarium & Aviary Services

Danielle DePas

2021-05

i have worked with Serenity and with Critter Dave first when he was a Service Rep. and then in sales. He brought ducklings to our facility for the residents. We have always had great service from him and quick responses to our questions. I would recommend Serenity to anyone looking to add an aquarium or aviary. He does beautiful work!

Sarah Schliem

2023-05

So very happy we made the switch to Serenity Aviary. Everything is absolutely beautiful. It's an incredible difference from what we had before. Staff and residents are thrilled. Sam did a great job with setup!

Michelle Robertson

2021-05

I have worked with Dave and his team for many years throughout several facilities. We have purchased custom fish tanks and aviaries. The staff providing regular servicing are friendly and prompt. The team has always been quick to respond to questions and needs. Each team member has gone out of their way (ie. presentations to staff and residents, special small animal visits).

Cheri Mergner

2021-05

My experience with Serenity has been awesome! The service has been great "above and beyond the call of duty"...I can't say enough good things about this company. Thank you so very much sums it up in 5 words.

Connie Bonner

2021-05

Our residents and staff at Nature Trail have enjoyed our bird aviary. Serenity was very helpful in assisting us with finding the right aviary and birds for our location. Every afternoon listening to them chirp and play is a way for us to bring some outdoor happiness to our residents. I would highly recommend them.

Renal

2021-05

Serenity is a wonderful company to get your birds and fish from. When our company decided to go with Serenity to rebuild our bird avairy, it was one of the best decisions we made. Moving forward we would definitely recommend Serenity aquarium to our partners and people in the community.

Mary Schneider

2021-05

This is Linda Ferguson. I am the Chaplain at Christian Care Assisted LivingChristian Care is blessed to have Serenity Aquarium and Aviary Services and Chris Carpenter as the Aviary and Aquarium Technician for our facility. Chris is very thorough in cleaning and maintaining both the Aviary and Aquarium. He has an excellent knowledge of both fish and birds; prior to the Covid situation, Christ was very engaging with residents and staff as they watched him do his job. He answered questions in a kind and interesting way. He is very accommodating to our needs for these animals which the resident love. Chris is the best technician we have ever had, and we are grateful for his help and knowledge.Linda FergusonDecember 16, 2020

Crystal Zimmerman

2018-05

awful costumer service! our regular service person came one day, said he was quitting and wouldn't be back. It was a couple of months before we saw somebody else. The new person drove from out of state, and the company didn't even tell him we had a bird aviary, so he only brought things for the aquarium. Our aviary and aquarium are never serviced when they are supposed to be, and they never bring all the supplies needed. We have to call several times to get more bird and fish food. Most often than not, they do not answer, and it takes days and sometimes weeks to get a returned call. I would not recommend this company to anybody.

Diane Bilger

2023-05

Absolute worse fish tank services! Multiple calls made to rectify issues - we were told a new tank was required - filthy tank issues remained. Canceled service; customer support never returned my call request.

Cornerstone Dental

2021-05

Our patients & staff love our tank. We also love Jenni! She is so great with the fish. Definitely recommend her.

Carolyn Dornisch

2021-05

Serenity has been a great partnership and takes fantastic care of our animals and us. Highly recommend this service.

Kevin Dehler

2019-05

Wouldn't sell me one piece of glass and they cut n sell custom glass. Sales rep was a jerk my order must have not been worth there time

Alan Beck

2019-05

Knowledgeable employees and great service - always stopping by. Excellent long term pricing .

Brett Brokaw

2021-05

Could not be happier with Thom. Always friendly, professional and on time.

Helen Severson

2021-05

Responsive team and always answers questions or can come same day for service.

Kelsey O'Neill

2017-05

I often questioned their treatment of their animals.

joey rokusek

2021-05

Very happy with Serenity services.

Jenn Schapals

2017-05

Very bad customer service!!! Save your money!