Walgreens

Chefianna B

2024-01

Naudria in the pharmacy wasn’t the nicest. No customer service at all. I spoke to her, she didn’t speak back. I mentioned in a jokingly way how my meds were probably put back because it’s been about two weeks. She didn’t react at all. I then asked if the insurance went through because I’ve been having a hard time with that. She didn’t answer me. Instead she just rung them up at $0.00 so I guess that answered the question (when she could’ve simply said “yes it went through”) and last but not least she just handed the bag off to me without saying a word. Not a thank you. Have a good day or nothing. Never experienced that in the pharmacy and it was pretty uncomfortable. She smiled and talked with the pharmacist but as a customer it’s nice to have that human interaction as well! No one wants dry customer service. I work in customer service as well and understand your interactions with a customer MATTERS!

Paige Love

2023-12

IF YOU'RE SOMEONE THAT READS REVIEWS... PLEASE read this carefully and take full consideration that I am not writing this for absolutely no reason. I will only speak about the pharmacy department because this is where I constantly have problems. Never in my life have I seen pharmacist and pharmacy staff such a lack of concern for customers prescriptions. If you have medications that you must take everyday at a certain time, I'm advising you to STEER AWAY FROM WALGREENS!! You have a higher chance of dying or having severe health complications before you get your prescription. So many delays, MULTIPLE issues that only certain staff can handle. They are just there and dont give a **it about you or your needs. I am calling corporate before someone actually dies from not receiving their medication in a timely manner. Something needs to change and change fast!! It's been 5 days since my prescription was sent to them. I've been there everyday, getting calls from them stating my prescription is ready. Yet, when I get there, of course it's some kind of obstacle!! They are completely a joke. This is real-life and it's affecting my life. Please do not go here to fill your prescription l, you will regret it instantly.Sincerely a customer filled with anger, rage, frustration and sadness!!!

Kayla C

2023-11

As a former WAG employee, I can say this rx staff seems incompetent. They clearly don't care about wait times or customer service at all and they are extremely unapologetic about it. I won't just blame them though. It seems the employee morale is just worse than it's ever been because even the managers that I've seen here don't seem to take pride in what they do. I hate to have to go somewhere else since this is like 2 minutes away from me but its best because I cannot deal with the lack of care these employees of this establishment have.

Charlie Yang (YangBang)

2022-05

If zero stars was available I'd give their pharmacy a zero. Came at 11am to take a RAPID covid test for my flight going abroad the next day. Never got my results. Tried calling and no answer. Had to cancel my flight and shift dates.

George Mack

2023-05

Employee Regina was very helpful friendly, courteous. I needed help making copies of a few family pictures. One of the picture I needed was on my apple I- phone that I didn’t know how to duplicate the picture. And Regina spent a lot of time helping me to make those copies from apple I-phone. Regina thank you again for helping me to complete the photos I needed.

Mystical Lady

2021-05

Store is rated a little higher than a 1 but the pharmacy doesn't deserve a 1 star rating ☹ Prescriptions are not filled correctly or are never ready as stated. Some of the techs/cashiers do work that they shouldn't be allowed to do. They are slow and often rude or unprofessional. I have had to file a complaint with upper management more than once since transferring my prescriptions to this location!!!! (91st/Appleton) This is unacceptable the way they treat their customers...New Year...NEW PHARMACY!!!!

J Prevec

2022-05

Very unhappy and dissatisfied about this Walgreens. They have bathrooms and no way of working order the bathrooms have been broken for more than 4 months. I do not like to be harsh but their attitude is really bad here. As a nonprofit agency that uses Walgreens for many reasons this is one I will not go to ever again.

James Fabian

2019-05

I never review places on google, today I went to this Walgreens after calling over an hour ago and making sure that all the prescriptions were filled. On the way home o stopped in the drive thru , there was only 1 car . I still ended up sitting there for 15 minutes, then after that they told me that the medication was too big to send through the tube. I still ended up having to go inside anyways. When I got in there was no one in line, so they weren’t too busy. I called in advance and still they forgot to fill one of my medications. This place is horrible, by far the worst pharmacy.

chandra lacefield

2023-05

Drive thru never open always have to go in , when I think I have to go in drive thru open and vice versa, pharmacy closed early , store closed early , nobody wants to work they say, maybe they should pay workers more.

abby ephrem

2021-05

As a person who works at retail and customer service, I was very impressed how the ladies treated me with respect and helpful attitude. The manager (Jemilia) went above and beyond to make sure I got the right item (went there to print pictures). I ve’ been to many walgreens stores and never experienced this level of customer service. Thanks all!!!

Retha Thornton

2023-05

Store doesn't open on time! Pharmacy team late coming in. I've been there for the last time! Uggggggg...And then the pharmacist had nerves to laugh after being 12 minutes late. Who is in charge of this store???

Eena Vang

2017-05

Horrible place. I do not reccommend this place. Rude and pissy workers for no reason.... First time going there and this experience will be my last time as well. Her name is Regina. She was rude and bitchy for no reason. Her taking out her anger on me isn't nice. Especially for their business. But yeah don't come here. There are tons of other Walgreen stores with nice workers elsewhere. Good business is good workers. Bad business is bad workers.

Kenneth Hodges

2023-05

They’re unprofessional I was up there a hour an a half ago which the lady told me that’s how long my meds will take knowing that my pregnant girl really need it just bad business.. not heads up or nun

Jim M

2021-05

Thank you for the testing system Walgreens has set up there. Employees in store were wearing face mask. And setting an example for other stores to follow. Nice job.

Gloria Kinney

2019-05

The girl at the pharmacy was pleasant but the pharmacist needs a training class. Zero personality. 8-2-18 5:30 pm.

Ms. Liddell

2022-05

This location is terrible especially after 4pm. The workers are soo rude. Employees on the phone taking personal calls while checking out customers. The only good employees are the morning workers.

Kaitlyn Rice

2021-05

The two girls working back in the Pharmacy, not only were rude towards me for no reason but also made fun of me for picking up birth control. I will not be coming back there again.

jnekte

2023-05

This store does not open on time. This is a consistent problem even after complaining. If it weren't for helpful, smiling Regina I would go elsewhere.

Marilyn Arthur

2022-05

Very over worked Pharmacist. All I want in was for a booster. The most painful shot I have ever received. He had a bad attitude.

Jennifer Antoinette

2022-05

This location does not handle COVID testing properly. Inaccurate results. :( The pharmacy technician didn’t even have her mask on.

Anne Taylor

2023-05

I work in the medical field & have had to call the pharmacy for prescriptions the staff is very unprofessional, they speak very rude & aren't helpful

african child

2023-11

Unprofessional and rude for no darn reason at 9am .

Michael McCabe

2023-05

On hold for 10 minutes just to be hung up on immediately.

Joshua-Matthew “All Authority” Giese

2023-05

Wasn't here was here can you buy this here?

Tayonna Litt

2023-05

Lock the doors before 9pm TERRIBLE

Henry Lee

2018-05

This one has a Redbox outside.

George Benoit

2019-05

Fast friendly service

Bobbie Martin Sr.

2022-05

Wait time to long

quinn lillie

2018-05

Efficient