Mac's PET DEPOT Barkery

Elizabeth Zamorski-Hoerle

2024-04

Very hit or miss customer service. Sometimes you get helpful staff other times they barely acknowledge your presence. Last visit everything I wanted was out of stock and the employee had little information and chocked it up to the owner being on vacation. Used to be my go to place for my dog's needs but find myself going to other stores due to staff and stock.

Karina Navarro

2024-05

The customer service at this shop is unpleasant.Very rude lady, takes advantage of her employeesPlease look through all the reviews before making a purchase at this store.

CJ Widmar

2023-07

Nice little shop with an excellent variety of food, treats, toys and misc supplies for dogs. Unfortunately, I was there to pick up stuff for my cat and the selection is not as robust. I was disappointed because I was hoping to grab a sampling of wet food from different high quality brands to find one my cat will eat. They do carry a small selection of great quality brands but I was looking for more variety. That's OK. When my dog needs something I will definitely be back!

Leah Gayle

2023-09

As an engaged couple , raising their first puppy. This is the place to be! Nothing is more rewarding or crazy than raising a puppy and the staff at the pet Depot are incredible and knowledgeable and made the process very doable. Such a vast array of quality goods and treats for all pets. When our puppy is a little older, we can't wait to take him back, specifically to check out the bakery products that are puppy friendly.

Patrick Cyr

2024-05

Great place with very nutrition focused staff!

Tanya Kloeffler

2018-05

Great local place with decent prices & great stuff for your pet. Owner was really friendly & so was Mac. Bought a really cute sweater & great alligator toy that our puppy absolutely loves.

Jayne Dunnum

2023-05

I needed to pick up some dog food for a friend. The staff was absolutely wonderful. They asked me lots of questions and even looked up the ingredients of my friend's current dog food so they could match it. And, then, told me I could bring it back if it didn't work out. A great local business.

Myra Longaker

2023-05

I went for The First Time. They have Great Cat toys.. staff and even the shoppers like me were all so friendly. I'll definitely come back and recommend going here

T Sunny

2018-05

Service is excellent every time I visit!! Brought my dog to pick out treats and the staff was very excited to meet her and offer suggestions.The selection is very unique, with treats you usually won't find in store. They have dog and cat wines, tons of unusual flavors and the best bakery selection I have found. The calendar of savings is fun too, with different specials every day of the week.The outerwear and bow selection is great too.Any pet lover should stop in and see what Mac's has to offer!!

Ashley Aguilar

2023-06

I saw the owner yell at her employee in front of other people. If that's how they treat their staff, I no longer want to support this business. I used to come here to buy my elderly cat her digestion supplements because it was close to home but now I will have to buy it elsewhere! This whole interaction left a really bad taste in my mouth :(

L A

2023-05

Always helpful, friendly & knowledgeable staff. Great options for Quality pet food and treats. Watch for regular specials. Our pups have faithfully been on Fromm's products for years; they're local, and have avoided all recalls in recent years, due to their excellent standards and only Wisconsin-based manufacturing facilities--They don't use mass packers and have been around for decades. Sign up at Mac's for the frequent buyer program for freebies. Support local! They love when you bring your furry friend. Update: Very much like that Mac's is a ubiquitous supporter of local events. Unfortunately, supply issues mean we can't always count on them to have what we need & usually buy.

Cas C

2023-05

This place is insanely overpriced and the children that work here need a lesson in some manners. To be told I need to calm down when I politely asked for a refund on a product that was broken out of the package is absurd. I will never shop here again.Side note: I find it hilarious that the owner responded in the manner they did when the said child behind the counter lied to you the first time we asked for our money back leading us to then call you directly for the refund. But by all means, believe the child.

Gaby Hernandez

2022-05

Staff was snobby out of the 3 employees only one was very attentive and nice. I am aware that my dog likes to mark his territory but even after my wife offered to clean after his mess, she declined and then told us that we should take our dog outside. I have never experienced a dog store getting upset over a dog doing his business even after wanting to clean up after them. The response made us feel very uncomfortable and unwelcome… not very pet friendly if you ask me.*since I can’t reply to the owners response…I do not appreciate you saying that you “suggested” my dog needed to go more. Your exact words were “Maybe you should take your dog outside.” After my wife offered to clean up. I know MY DOG more than you do and regardless of how many times I take him out to go potty since he likes to mark his territory, he will continue to do so..Again.. we have been to many pet stores and we do not expect anyone to clean up after our dogs mess.. we can do that. The response was just very uncalled for and made us feel like we were not welcome. You were also not busy, besides my wife, friend and I there was only one more customer besides the rescue (which were sitting down talking..nothing against them, they were very friendly) Although you may have meant it maybe you should consider being careful with what you say and actions you take.

Kelly Lang

2020-05

They had everything we needed for my dog’s birthday/adoptiversary party! At the register they gave me an extra little birthday present for him, too.

Miller And Campbell

2021-05

The staff was very helpful. My dog has tummy issues, they recommended food and balance drops that have made a big difference. The dog food is reasonably priced, too. UPDATE: I lowered my review because I didn't get the same level of friendliness the last few times I went in to shop.

Sowmya S

2020-05

They are the best. They have the best everything for your dogs and cats. You can tell they love animals and not just treat this as a profitable business. They even recommend great products if you need help. Most products in the store are US based and they do support many local businesses. They also give out samples and greatly appreciate feedback on all products they have and use it to update their inventory.Highly recommend them!

Sowmya Subramanian

2020-05

Nicest pet store I've been to. The staff is very friendly and they have very high quality products. They love animals and it shows. They are also extra nice and give my dog extra treats and love whenever we go there. My dog knows to behave well when we get there (sneaky!). They also take feedback seriously and update their inventory accordingly.

Donovan Perry

2022-05

Went in with questions on what to feed my new GSD pup I bring home next week and the lady was extremely helpful! Recommend some treats and even advised me to start my puppy on some goat milk. Definitely a new regular gained at this pet store!!

Kevin Gullikson

2021-05

I have been to Mac’s a number of times for my cat since moving in down the street and it has always been a great experience shopping here. It’s local, the staff are always super nice and helpful, and they have great deals with rewards program membership. I returned with my newly adopted puppy and was surprised by how much they gave away for free as part of a new puppy package and very much appreciate it. I would recommend Mac’s to anyone!

preppyboyofIL

2021-05

Store only sells the finest of pet foods for your dog or cat and in many cases foods sold at store is of human grade so know you’re feeding your dog top of the line food from here. Prices are very competitive with the big guys, staff is very friendly and eager to help, and they hooked me up with a bunch of free samples for my dog to try. Love your store and try to go every time I’m in Milwaukee visiting from Chicago. This is the only store I buy my dogs Fromm Dog Food from.

Abigail Blais

2019-05

It was a wonderful experience for both my pup and I. The salesman was so knowledgeable about the different foods that they offer and the specific ones that may be helpful for my pup's sensitive stomach. I even ended up getting a handful of samples go see what food worked best!! I would definitely recommend this place to a fellow pet parent

Megan Frey

2021-05

Mac's is the best and the only place I shop for my pup! Always kind, attentive staff at the register, ready to help whenever you have questions. They have a great selection of high end dog food brands and run various promos throughout each month to help you save a few bucks. Shop local and head to Mac's!

Liz Chatterton

2021-05

Best place in Milwaukee to get food, toys, and essentials for your pet. Our dog practically drags me into the store because she is so excited to see the staff who know her by name and give her treats. They truly want what is best for your pet so they do not carry any dangerous or unhealthy products. Thanks Carrie and team!

Rochel Goldsmith

2020-05

I just moved here from LA and took my pup Max to find something warm so we can make it through the winter! They were SO sweet, and gave Max a bunch of treats. They let me try on different sweaters, and they had a bunch of options for pet-wear. They also talked to me about different dog foods, and seemed very knowledgeable on the subject.Will definitely be going back!

Justin Kleppe

2022-05

One of my favorite local pet stores in Milwaukee. The staff is very friendly and helpful. They have a great selection of cat and dog food. Highly recommend stopping in.

kellie zimmerman

2019-05

I love the wonderful woman who owns this shop! Her dog Mac is awesome. They really care about your questions you ask and often times other customers jump in with their own experiences and soon times flies by. Pets are welcome. It's a great experience

George Morales

2020-05

Amazing place! Very friendly and they have always make me feel welcomed. I make it a point to visit every year when I come to Wisconsin for work from Out of town. I always bring my spoiled pups😃 some of there Amazing treats. See you next year.

Maren Buckoski

2018-05

I always get my dog's food from here. Last time his usual stuff was out so I opted for a different kind by the same brand. I found out he couldn't tolerate his food so I went in to grab his usual stuff. They were still out. Mac's mom came and asked what's up and I explained to her what was going on. She very quickly recommended something similar to his usual stuff and also provided me with some wet dog food to help his tum. I can't say enough about the service at this shop. Always so great and knowledgeable. The level of caring is just so much higher than your usual big name pet store. Mac's pet depot is the clear way to go!

Elle R

2015-05

Love going here. Mac is a sweet dog, and my dog Ruby loves to go visit while I shop for treats and toys to spoil her with. They are always friendly, and they give us samples every time we go. Everyone should support a quality local business such as this one!

Mo Baloghy

2019-05

This is a really cute small store that is family owned. I'm going to shop here more to support small businesses! I came in looking for Zignature Pork dog food and unfortunately they only had small bags. The employee was on the phone with the owner and she said she would order a larger shipment for next time because more people are buying it. They were very accommodating. I'm excited to buy my dog a cake from here on her next adoption day!!