Merrill Ace Hardware

tina beranek

2024-02

This store fits right into the small town atmosphere. You might actually be surprised when you walk in with all the different products that they actually offer.Anything from gardening to painting exterior or interior, Name brand tools just about any accessory that you will need to Get the job done.They have a garden house in the back during the summer, with many different plants and varieties of flowers.They make keys which you don't find very ofthen unless you're at a big box store.I have found within the last year that the customer service isn't the same as it always was before. For when you used to walk into the store, you were always greeted with a smile by one of the workers. I do miss this personalization.

Mandy

2024-01

I went in today to get samples of colors for my son's room. They were helpful, but not friendly. I was having small talk as it was 6 colors so it was taking a bit, but my attempts at time passing conversation wasn't returned with anything but sound effects. Also there wasn't any of the neutral tint left so they switched kinds but failed to tell me it was more expensive. It's fine here if you have simple questions, don't make small talk or don't need help. The lady at the register was pleasant and chatty but....maybe it's because she was a woman in a mans world too...

MATTHEW LONSDORF

2024-03

Best Hardware store in Lincoln County. It has everything you'll need for your home improvement projects, plus grills, lawnmowers, snowblowers, lawn furniture, plants, paint, Yeti and Stanley mugs. Very friendly and knowledgeable staff.

Sinafik Mengistu

2024-04

Best place for all things needing repair st home. I was able to fix my bathtub with the help and guidance i received from staff

Victor Lottice

2024-04

You have to love this place. You can always find what you need and help finding it when you cant. Old fashioned hardware store....

Andrew Nelson

2024-04

Great selection, best customer service, and rewards are nice to balance out prices.

Gary Stoffel

2024-04

They have what you want and we're helpful

charles nichols

2023-10

Wow! How wonderful to find an authentic hardware store in downtown Merrill. Didn't get what I came for but a very helpful employee assisted me and gave me some alternate suggestions. It's only too bad that it's a 60 mile round trip from my home in Antigo. I'll definitely return.

Brandon Wade

2023-12

Always helpful and often has what I'm looking for

Gator Wrestler303 (GatorWrestler303)

2021-05

Great staff, clean store and always has what I need. Super easy and convenient to get in and out quickly.

Lorie C. Cook-Annunziata

2024-01

Typically they have what is needed. Even a faucet for an antique sink.

Bob Fehr

2023-12

They've got just about everything you need under one roof

Jeanne Chrudimsky

2021-05

Excellent customer service! I bought a replacement saw blade thinking I would figure out how to put it on myself. Good thing I didn't try. I asked them to install it. I was so glad I did. It needed some fitting since it was an older saw with a newer replacement blade and needed "custom" adjustments. I needed help and I got it with a smile. Thanks so much Ace.

James Meyers

2024-04

Staff is always friendly and personable. A good variety of items to choose from.

Mi Smi

2021-05

I'm sorry I don't recall her name but, the gal who helped us purchase a pressure washer was so helpful. She really made me feel like she takes pride in her work/workplace. She also was very knowledgeable with the questions we had. I admire her.

Mark Baumgart

2022-05

Nice local hardware store.New owners, pretty much same items. Seems to be well stocked.Prices are a little higher than usual but you are paying for convienence of having it local.Nice selection on tools and plumbing supplies.

Dynamo Creative Marketing and Media

2020-05

Exceptional knowledgeable customer service! Besides TAKING me to the product type I requested, he read small print to be sure it was correct for my need, then check-out clerk advised on use of $5 coupon so I got best price/value then another CARRIED my purchases to car cause I was using 1 crutch = highly recommend!

John Gerlikowski

2023-05

Great store. Awesome owners! Always have what I need. Shop there all the time.

Jeff Natzke

2020-05

This is an excellent Ace Hardware store. I have probably been to dozens of hardware stores in my life. This store has an inventory that is probably comparable to the average store. This store has friendly employees which is comparable to the average store. What sets this store apart is the intensity with which these employees listen to what you have to say, walk you to the hardware you need, and talk you through how the hardware fits into your project. Wonderful service.

Terry Elliott

2023-06

They were having a sale and I got three things for the price of two how awesome.

Chrissy B

2022-05

Their employees there are so incredibly helpful and polite and I actually consider it the best hardware store in town. Everywhere from gardening stuff and lawn decor to household improvements and more.

taytowne

2022-05

Friendly staff who asked if I needed any help. This visit I was only looking to spend my 5$ birthday reward. Got this cute lil gnome ornament

Donald Schofield

2023-05

Super helpful staff, and if you have an "idea" or are puzzled by something, then Steve is the genius that you need to talk to, here!

Unique explore H.

2022-05

Quick stop for all my bird food needs. Also get my septic care products frome here, and my lawn care products (tick and ant repellent). Also being a veteran if you are part of there rewards program 😀 you get an additional points.

Kurtis Schulz

2021-05

They didn't have one of the things I needed but no biggie they have so much more and got good feedback about how I could get that part. Staff is very knowledgeable in their products!!

ara struck

2021-05

Nice visit!! I went to Merrill Ace Hardware for a screen for my outside screen door. Like always... The staff are very friendly and offered their assistance to help me find what I needed. Great service & I got my screen.

Julia Reindl

2020-05

The customer service here is always top notch. Very friendly staff that are super helpful. Especially when you have no idea what you are looking for, like I usually am!

Todd Steif

2020-05

Where the locals shop. Their stock is very intuitive of what Merrill needs in a hardware store. All the employees know what they're talking about and are helpful. That knowledge and experience is worth the little bit extra at the cash register.

Jamie Rochon

2023-05

The people who helped me at checkout were helpful. They just needed a refresher course on gift receipts.

Brian Belsky

2020-05

Why go here? The people are the best. Bending over backwards to get you the exact thing you need. Be it a tool or that 1 odd little bolt. You are treated like a king no matter what you are looking for. Sure, they are a smaller store than a Merands and a bit pricier, but buying local, a knowledgeable staff, awesome service and being able to get that one item you need and get back to your project without spending half a day driving to Wausau, fighting the crowds, trying to find someone who works there to answer a question or help find something, well you get my point. A great business and asset to Merrill.