4.2 (527)
4411 Dewey St, Manitowoc, WI 54220
(920) 682-4895
kohls.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karen Bashaw
2024-03
Kohls is rip off with coupons. We shopped for shoes for my husband. We found a pair of Sketchers for him finally. We went to the check out to pay. I had a 15% off coupon. We were told we can't use the coupon, it does not include Sketchers. I read the fine print, and it did not say anything about Sketchers NOT included in the 15% off. But the Cashier said if I went online it MIGHT of said it. REALLY, I need to look on line FIRST, when I'm about to buy something in the Store if it is listed first. Very Very unhappy with Kohls
Barbara Samz
2024-03
I bought this order online and did not have to hassle with mailing my return. Just took it back to Kohls. So easy using my Kohls card if I no longer have the receipt or forgot it
Hudson Hanson
2024-01
There are always some pretty good sales going on here. The toy section was picked a bit dry by holiday shoppers but that’s pretty understandable. The door was also busted up outside. Other than that our shopping experience was pretty good. Shoutout to the Manitowoc Kohl’s.
Jody Erdman
2023-12
Yesterday's visit to Manitowoc's finest Kohl's was epic. I found what I was looking for and used my KohlsCash. Maia was the cashier and was awesome, even asking if I wanted to use the coupon to the cash to save me even 20% more! Our Kohl's has friendly and helpful employees everywhere, even with the crazy time of the year with the holidays upcoming.
Tonya wolf
2024-02
Very nice quality of clothing items, if you need to return and have receipt there is not a hassle.
Chloe Cigler
2023-08
The swim trunks I purchased for my son didn’t ring up at the same price the sign displayed. Christine W and Kristie worked with me to make things right. They were both pleasant and worked to make sure my purchase price was correct. I was so impressed with their helpfulness!
Nay
2024-04
Very nice and clean store! Very nice cashiers
Don Polifka
2023-11
The Koh's store in Manitowoc is a very clean and neat . The tenants are very kind and greeted me when I walked in the store and helped me find what I was looking for. Check out was very good and fast .keep up the good work all of you at Kohl's in Manitowoc
Angela Marcoux
2023-09
Amazing customer service! The supervisor Lisa was so helpful! Renee was quick and efficient at the register. Both ladies were extremely pleasant! Thank you!
Tina Kvitek
2023-09
Good selection of merchandise. The store was neatly arranged. I quickly found my items. The checkout person was friendly and knowledgeable. Great experience.
Nellie Stoiber
2023-10
I recently had an outstanding shopping experience at Kohl's in Manitowoc, and I wanted to take a moment to share my positive feedback. The level of service I received from the staff, especially Nancy, was nothing short of exceptional.From the moment I entered the store, it was evident that the staff at Kohl's Manitowoc take professionalism, kindness, and friendliness seriously. However, it was my encounter with Nancy that truly stood out and made my shopping experience unforgettable.During my visit, I had a question about a purse I was interested in purchasing. Nancy, who was at the checkout counter nearby, overheard my inquiry and immediately stepped in to assist me. She went above and beyond to help me find a suitable discount for the purse I had my eye on. Despite multiple attempts, it seemed like we couldn't find the perfect deal.However, Nancy didn't stop there. She suggested a brilliant solution – she offered to hold the purse for me overnight so that I could take advantage of an upcoming sale the following day. I happily agreed to her thoughtful suggestion.When I returned to the store the next day, I was pleasantly surprised by the substantial discount that the sale offered. Thanks to Nancy's proactive approach, I was able to purchase the purse she had held for me at nearly half of its original price. I was so thrilled with the savings that I ended up picking up not one, but two new purses.Nancy's dedication to ensuring that I received the best possible value on my purchase left a lasting impression on me. It's truly heartwarming to know that there are sales managers like Nancy who genuinely care about their customers and are willing to go the extra mile to make them feel valued.I wanted to take a moment to acknowledge the remarkable difference that a thoughtful manager like Nancy can make in the lives of customers who shop at your store. Her exceptional customer service has certainly earned my loyalty to Kohl's, and I look forward to returning to the Manitowoc store for future shopping needs.Thank you, Kohl's, for employing individuals like Nancy who truly understand the importance of customer satisfaction and who make shopping at your store a delightful experience. Keep up the fantastic work!
Mystical
2023-08
5 stars! I had an amazing experience shopping at Kohl's. The selection of items was terrific and the prices were reasonable. The sales staff were friendly and helpful, and the store was well-organized and easy to navigate.
Lynne Karnitz
2023-12
Excellent customer service and helpful personnel throughout the store.
Cynthia Mahlik
2023-12
Clothing out dated, new items not on sale even if you have a coupon of 30% you pay full price not happy as everything is new in our city.
Donna Kryzenske
2023-12
Do not go to this store for “nicer” jewelry. There is none to be purchased.
Mary R
2023-05
I had an Amazon return and an item that was accidentally put in the same bag. The associate is supposed to scan the code and check to be sure the items match. She didn't even open my bag to check and just stuffed it in one of their bags. It's an item that cannot be returned at Kohl's, so I am out of luck. Amazon can't grant the return because it wasn't returned correctly.
Ronald Kossik
2021-05
Local store with a good selection of high quality in-stock clothing, fashion and household items. Significant discounts are available with a Kohls card.
Heather Kudla
2023-05
Very busy and some of the clearance clothes were a mess and was hard to find what you wanted in the literal pile. But check out staff was friendly and efficient. Long line to wait to check out but they moved us along pretty quickly.
Doc Wellington
2023-05
I don't know why I keep giving the store another chance, perhaps maybe it's because there are not too many quality stores to shop for clothing.Back by the clearance section clothes all over the floor all over the racks.Can never find anyone to help you perhaps maybe because the lack of employees who wants a job but don't do it and then they want to get paid for doing it.No consideration for those of us who are disabled.They make you walk around instead of just inviting you up to their station for checkout, too many people in line waiting and not enough opened registers to accommodate the influx of people.They don't provide carts to get around or places to sit for those of us who are not able to get around and yet after you walk the whole store they expect you to stand around for another 10 minutes to get checked out.I'm going to predict the future here so it's going to fall into you cuz your liability lays on you with all the clothing on the floor I almost tripped by the clearance section I also took some pictures in case there's a problem with anyone else who files a claim.Unfriendly service that's consistent with the cold young people that they're hiring very cold distant no service with a smile anymore that's long gone in this store.You act like you're doing a customer favor you're not, your customers are your bread and butter and you will lose them and end up closing down.Keep that in your mind.Good luck.
Nicole Ogle
2023-06
Excellent customer service, but sizes are incredibly limited. Very hard to find needed sizes in all departments (shopped in men’s, women’s, and boys today).
Amy J
2021-05
This is a very clean store with friendly employees. However, they seem to have extremely limited selection compared to other locations, especially shoes and kitchenware etc. The appliances are consistently out of stock. The aesthetics of home decor selection available is also outdated and often unattractive. On occasion, you do find good deals. They could really use to improve their inventory.
Bill Loppnow
2024-01
I was pleased with the service and found what I was looking for.
Tammy Schnell
2023-12
Kohl's in Manitowoc is a great store to shop. I love all the discounts they offer.
Ben Ording
2022-05
I am really starting to become disappointed in the selection of the men's department. It seems that each time I go to Kohls, there is less and less to choose from for men's clothes. The sports wear section was especially disappointing. There was a grand total of about 10 hoodies, 12 pairs of jogging pants, and 5 styles of T-shirts. Not to mention only a couple of those items were even in my size. If it keeps trending this way, pretty soon they will be able to fit the entire men's department in the changing rooms.
Yvonne Cerkas
2019-05
Large selection of women's clothing yet not the best quality of material. I find their sweaters and tops to be quite thin. I appreciate the vast assortment of items. I have to believe their regular pricing compared to their sale pricing on any given item is more of a hype than anything.
TJ's Restorations
2021-05
A couple of employees shpuld find new jobs. My wife went in to buy shoes and was treated extremely poorly by their employee in the womens department.It was not just my wife either it was almost all the customers that had contact with her. Very poor customer service in that department.Overall this is a good store with good employees just not the one that currently (01/2021) works in the shoes department.
Karen Vestal
2022-05
Had a not so great experience at the Manitowoc Kohls yesterday, attempting to return/replace a couple of items. Got a review request from Kohls this morning, and replied, detailing what had happened. Probably less than an hour later, I got a personal response from Store Manager Kelli Rindt, apologizing for my experience, telling me that the problem had been resolved, and that the item at issue had been located and set aside for me - along with a Kohl's cash coupon!! I was literally blown away that I got a response at all - it was very unexpected, but so very much appreciated - she managed to turn an unpleasant experience into a very positive one!!
Hollie Marie
2023-05
Very disorganized. Several things didn't even have price tags. And my check out lady seemed to be more concerned with chatting with her coworker than ringing up my purchase. And the styles aren't really for younger people.
Darcy Naidl
2023-08
Emma went above and beyond to help with using rewards that hadn't shown up on the Kohls app. Very patient and patient
Heidi Jopling
2023-05
SERIOUSLY! No returns at this Kohl's location?? So if I purchased something on my Kohl's charge card - it did not fit....I return the item in store.......AND I RECEIVED AN IN STORE CREDIT.....I am furious about this. Not cool Kohl's.....Lest we forget the interest that may accrue for some folks?? Poor taste
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 9 AM-8 PM |
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