Dollar Tree

Laura

2023-08

What a mess. This store is messy, the floors are filthy and the shelves are bare. I haven’t been here in a few years, but it’s gone way downhill. Does corporate ever check their stores. They need help here.

Kira Mykel

2023-11

This is the worst Dollar Tree Ive ever been to. The store always looks like it was tossed around, and when I was waiting in line today, the worker that came up to help get people checked out blamed ME for not calling?? How about you pay attention to your OWN store buddy? Jesus. I work in retail and hardly ever leave reviews but I cant stand this dollar tree. Drive 20 minutes away to burlington, it’s worth it.

Peggy Roath

2024-01

Place was a mess! Cashier was outside smoking when I came in. They are charging more for merchandise. I would describe this store as a pig pen. The store is obviously poorly managed.

Farrah B

2024-04

Boxes everywhere a person in a wheelchair couldn't get through half the aisles I had to move boxes and stuff myself so he could get through definitely disappointing zero stars

Jacob Blank

2023-08

This dollar tree has some of the BEST and WORST employees I've had the pleasure of dealing with. There are a couple of women who have worked here who were AMAZING individuals who did everything they could to help you... However, my last visit really soured my opinion of this establishment.I searched up and down every aisle for something. A product I'd bought from here previously. While exploring, I finally decided I would settle for any product that was even remotely similar to what I was hunting, but still no luck...I truly hate asking the employees for help. Most of the time, it is a Russian roulette as to whether or not the employees decide they will help or sound like they wish you would drop dead and leave them alone.I asked the only employee I could find, the cashier.My receipt says his name is Mataio. He informed me that he didn't work at that store usually and had no clue where to find my item but said I could ask the other guy."The other guy," I actually thought was a customer...He was kinda walking around and completely zoned into his phone, seemingly ignoring all else.Not to mention the giant headphones on his head.So, I decided to walk around a bit more in hopes I'd find some kids bubble bath or some paw patrol toys for my toddler without having to disturb, "the other guy."Ultimately, 3 laps later, I finally broke down and steeled myself to talk to the other guy.I saw him near a cart loaded with boxes to stock, and I swear he must've known I was coming to speak to him as he quickly rounded a corner and vanished. I waited a bit until I saw him come back to the cart, again, phone in hand, eyes not deviating from the screen. I approached him until I was about 5 or 6 feet away and called out, "Excuse me. "... 3 times... Each time louder and more exasperated than the last, waved my hand in his direction before the final 4th "excuse me" and waving my entire arm toward him.No response... Either his headphones have some seriously great noise cancelation, or he was proudly ignoring me altogether. Either way, it was embarrassing and I quickly made my way to the front so I could leave with the few Items I had and the small amount of dignity I still held after loudly calling out and trying multiple times to get his attention.I am a store manager of a local business, and while I may not know the policies of Dollar Tree in particular, I can't imagine they are so vastly different from ours that noise canceling headphones and a fully immersed cell phone experience are high up on the job requirements and expectations... That being said, this was by far one of the worst experiences I've had at any your stores... I've had some rude employees in your various locations in the past, but "the other guy" trumps them all...Looking back, I wish I'd have gotten a name or a picture of the young individual in question... But unfortunately, he was just the other guy on shift...

cheetah mama

2023-06

This review is for the company not the storeI dont know whose corporate brainchild it was to throw company funds away bringing another dollar store to twin lakes but trust me!! Every single person ive talked with can't believe n our lil town we now will hv 2 dollar stores. Lake Geneva has one dollar tree twin lakes a fraction of population there....& on top of that ur a garage sale store. Youll b closing ur doors.. cant sustain a business with summer traffic only what a waste & a disappointment.

Tiffany G.

2023-08

Drove 20 something minutes just to go here and it’s closed at least 4 hours early. Sometimes things happen and a store may need to close early BUT, this is not the first or second or even third time. They’re so unreliable! What a shame this place can’t manage to get it together.

Danielle Dean

2023-05

Just drove 20 minutes when they’re supposed to be open. It’s 12:57. Store lights are on, doors locked and no one’s answering knocks or the phone. A women walked up with us and as we were leaving a few other people had walked up. Poor business practices.

Rosemary Sanchez

2023-05

This store seriously needs help all the The shelves are empty I'm so Surprise the upper management has not stepped in to try to help the store. I don’t even know how they’re even managing with not having pretty much no merchandise on the shelves and being able to keep up with profit...

Cindy Paddock

2022-05

Grumpy cashier at 9am. Manager on defence when I asked about sylis broken and missing. Stated she has tried to order it twice. Do not want to touch this germ factory with my bare fingers. States they clean it every hour. Will not be back. Time to understand that weather you agree with me or not I'm your paying customer. If your having a bad day, fake it or get another job.

Barbara Weteska

2023-05

Lot of empty shelves ,looking for help but starting wages are so low who would work for that. Can flip burgers for a lot more money. Its a shame. Its a nice store and is very busy.

Gary Hallas Sr

2023-08

All Good, $1.25 dollar Tree, And 1st 2 rows to the Right are now $3-$5

Jasmine Deremer

2023-05

I would leave zero stars if this was an option. They posted new hours on the store and never updated on line. Even with the new posted hours no one is ever there. It's so frustrating.

Angeli S

2020-05

Cashiers are always friendly and helpful. Obviously you can’t beat the price. Call ahead if you need balloons, they don’t always have helium. They often have fun items, totally worth a dollar!

Robin Mooney

2020-05

I was appalled not only the way in which the manager spoke to her employees, but also how loudly she did so within earshot of customers. “DID YOU PUT IT AWAY OR LEAVE IT ON THE FLOOR?” “WHO DID THIS?” “YOU HAVE CREATED MORE WORK FOR ME.” On and on. Not sure if additional training would help that personality. The cashier was pleasant. Too bad she has to listen to that all day.

Melanie Felix

2021-05

Cashier was friendly. Store was clean and organized. However, cashier did not wipe down counter after every customer. Typical Dollar Tree. Nothing out of the ordinary.

Dennis Wells Loeser

2023-05

They need to pay their people more money...they need to stock their shelves... There are isles that are empty... It's at the point it's a waste of your time and gas to drive there 11/29/22

lisa smith

2020-05

This is the 2nd time i was in this store. They need to train there cashiers. There was a line of 5 people. She called another cashier, that one came, instead of saying i can help the next person in line, she had taken the person at the end of the line with was now the 7th person. They do not know how to wrap paper around a glass or platw. Get them training!

Alissa Baumann

2023-05

They pick and choose their hours. They say open until 9, now have a sign say they close at 6 and I went at 5:30 and they were closed. What kind of business does that?

Todd Barstow

2023-05

I went there 2x after 9:30 when they are supposed to be opend. Note on door says open. Lights on but door locked and don't see anyone in the window

Kindra Rush

2023-05

Guess they pick and choose their hours. Signage on the door says they're open til 9pm. Got there just before 7pm on a Wednesday and they're closed. This is not the first time...

Lyle B

2023-09

It was fine picked up some loose items. Still decent prices but $1.25 now.Still all good for inexpensive items.

Irene Marker

2023-08

Won’t shop there ever!! Lying employees and not kind corporate people! Bad bad management !!!

Mike Spude

2023-10

Couldn't find what I needed. Service was friendly and helpful.

Randy T

2023-05

Shelves are bare. No set hours posted. You have a 50/50 chance if the are open and if you can get anything.

Sharon Mary

2023-05

This is one of the nicest Dollar Trees, however it’s unfortunate it’s always closed due to not enough staff. The corporate offices need to step in.

Amy Stevens

2023-05

Store was well stocked, clean and the staff was great!

Tami Erskine

2019-05

Excellent Value for your money. Wonderful kind compassionate employees. Plus well stocked & clean. A joy as always!

Rob Micklinghoff

2022-05

Good selection of products and good prices. They didn't have my candy bar of choice but very friendly about it.

James Isenhart

2019-05

They are a five star rating but it wouldn't allow me to press more stars. Lisa, the store manager is awesome.