Family Dollar

First name Last name

2023-11

🚨BUYER BEWARE🚨This store is notorious for charging you a different price at the register then is advertised on the shelf. In the last 3 months I have caught this on four separate occasions and called the clerk out each time. I received different excuses each time. Today I encountered the same situation and had to actually argue my point. I wonder how many people don't pay attention to that extra 60 cents they are stealing from you!File complaints with the better business bureau! We deserve better as consumers!

Brad Springbrum

2023-08

This is one of the dirtiest most unorganized stores that I have ever been in in Janesville. I went in to do some light shopping. Also apparently the store does not have a bathroom that they want to share with the public. I thought that that was something that they needed to do in order to be licensed maybe I’m wrong I will not shop here ever again.

Wisconsin Jane Doe

2023-06

Rude employees. The older woman with blue hair threw shorts at me. She thought there was price differences in the shorts, there is not. She interrupted the employee who did ring it correctly and wanted to show her authority.

Douglas Cohan

2021-06

Update 9/27/2020.I'll encourage each and every customer to pay attention at the checkout. I went in to get a few items and ended up spending 37.00 dollars. The reason for this is the checkout person rang up one item 6 times which ended up costing 5 dollars over the actual price. When I left the store I was thinking it was a little more than I figured as I was going through the store. When I got home and reviewed the items, I caught the mistake.Of course you can't leave the store and expect a refund and I didn't expect it. What I expected was a little courtesy when I called. It seemed to be a worked out plan to overcharge the customer and count the money after closing. It reminds me of a scam I saw some years back where the employees were pocketing the over rings because they knew they were doing it. Normally I wouldn't be so judgemental, but this is the 3rd time. I caught one but the other 2 I didn't until I'd already left. Due to the disposition of the employee who answered the phone, it was considered my tough luck. I'm sorry but that's not how it works. We, as customers demand honesty. Fair and simple. Instead of reporting the employees, they've lost a customer and a customer with a mouth because I'll tell everyone I know. Rudeness compounded by theft isn't how a job is performed. Not one in customer service anyway. Be careful going to Court St. and Milwaukee St. stores. I was overcharged at both. Like I said, I caught it once out of 3times. 5 dollars is a fairly small sum that would quickly add up over the course of an 8 hour shift and over 50 customers. Beware××××××××××××××××××××××××××Due to the recent sale of D. G to Dollar Tree, it seems there have been more clearance sales. However there is some inventory issues with the Court St location. I've been going in there for 2 weeks to get cone coffee filters and although they say they are getting them there's none there. The same empty box has been on the shelf for the past 2 weeks...

Angie Adams

2022-06

Very rude people. I have went there for years but I was there tonight and a lady didn't have her item scanned correctly and the guy was rude to her then I was told I couldn't buy plates that were on the shelf and the girl working was extremely rude about it. If something g is on the shelf it is on sale, correct? Beware and choose a different store.

Jennifer Flowers

2019-06

Not a good place to shop price are ok but the workers always follow you around and when ya feel uncomfortable shop and leave with nothing the management comes out yelling saying what's in your pockets. So you stop and show them nothing and then you don't even get an im sorry or anything just we had a lot of people taking things. I would have to say this is the worst store in janesville to shop at on this side of town!

lisa johnson

2020-06

I'm a frequent shopper here. I always stop in for a few things since it's such a great deal. The staff are really nice and helpful!

Anthony Taylor

2020-06

I use to like comming here... Not anymore the manager Kelsey is rude and starting to harass customers. For the last six months this store has went down hill. I will not come back here after what i have seen today.

Derrek H

2018-06

The employees are nice and the prices are affordable. Something are good other things you should just spend the extra money at another store.

Dani Hafford

2019-06

Love the dollar stores in this town. They have everything I needed when I moved into my first apartment and I saved a ton of money on the same items I would buy at any store!

vanessa

2017-06

This family dollar is pretty run down, and for some reason a little bit prone to robbery? Even after their 'renovation' they did it's still not very nice

Nancy Beyer

2018-06

This store has a variety of items, but not a lot of staff to help you. The prices are good

Marci Masoner

2021-06

The cashier rude as hell. Asked for cigarettes and she acted like she didn't hear me. Had an attitude for no reason.

Terry McGinniss

2018-06

Usually well stocked for what I need, but always offering fun new seasonal items.

Jeff Pickelsimer

2019-06

Always a great place to get things in a hurry and for less money.

Carrie Harrell-Payton

2018-06

Cleaner and more organized than the other Family Dollars in the area. More helpful staff, and a bit more professional.

Tina Jacobson

2021-06

The girl that works there was very polite. Her name is Rachel.

Theresa Vancil

2019-06

Great Service,very affordable .Worth every penny

Catherine Rebout

2019-06

Excellent customer service, access to products is clearly labeled.

N.B.S Drywall

2021-06

Good 👍 store great place to shop.

Susan Burke

2018-06

Good selection of items, staff is welcoming and helpful

Raven Cecyl

2018-06

Sometimes has great deals. Worth an occasional browsing.

Tommy Ray

2019-06

Great for small items, cleaning supplies, toiletries.

mo

2018-06

Rude clerk, walked right past me without greeting and asking if I needed help. I did need help.

Mike Skeens

2021-06

Good deals on brand named products

Playboi Illinoisey

2017-06

Dirty. Don't step on the gum out side or inside. Unorganized

Traci Gibbs

2019-06

It was good found everything and good service

PATRICIA (Yahoogirl88)

2018-06

Staff dos not always know store stock

marry ward

2017-06

Thank u family dollars i get a lot of my stuff from u.

Linda Weis

2019-06

Friendly,helpful and Happy staff!