Aspira Spa at The Osthoff Resort

Lori S

2024-04

Great spa amenities. Indoor and outdoor hot tubs. I had a facial, healing mat, and did the salt room. Spent a few hours enjoying the hot tubs and steam rooms along with bloody mary’s. Will definitely be back.

Jess Ayers

2023-12

I am a frequenter of the spa amenities wherever I travel, and this was not it. They offer you two whirlpool options, one indoors and one outdoor, and a dry sauna as well as a salt room for an additional charge. The facilities themselves need upgrading neither whirlpool the jets were working properly. We had booked a couple's experience, and it really just includes a private tub and then a couples massage. For the price, it was not worth it. The overall facility, staff, rooms and massage were on par with other spas so why charge twice as much? Would love to come back when we return to the Osthoff, because we love it here, but will not be paying what they charge again. They should lower prices to be in line with other spas. I live in a major city and my monthly visits are less than a massage or facial here.

Connie Willkomm

2024-03

The pedicures we got were very good. the spa it's self is subpar in comparison to others. two whirl pools and one dry sauna....that's it!! the jets didn't work well in the whirl pools. The sauna was old not an infrared. they had an empty salt room you could use if you booked an appt and paid an additional fee---no thanks. Prices were steep, but the service was good.

Britta Strzalko

2024-02

This is a nice spa with reasonable prices. I think it is good value for what you pay. Our massage was average, but again more affordable prices.Outdoor whirlpool was nice in winter, jets weren’t really working though.

Dr. Ashley Mueller

2024-02

First experience here. Spa amenities are nice, massage was great. The pedicure service was meh. I had dealt with a group of loud, obnoxious women from 1pm-5pm, they ending up giving me a migraine as they were very inconsiderate to the quiet rule, even though you have to sign paperwork regarding this, brought this up to a staff member, however was not addressed. If you want to be loud and obnoxious, go to a bar or the hotel sauna and whirlpool, future advice is to please be considerate of others who are trying to relax at the spa. Won’t return.

Kate

2023-12

The girl at the front desk was extremely rude and condescending. My sister arrived 15 min early for our salt room appointment. I was 5 minutes late as I had parked at the wrong entrance. While my sister was waiting the lady made it VERY clear that if everyone wasn’t there on time we were not going to be allowed in as there would be no more room for us (there were two other people in the room with me and my mother and sister). I arrived and politely apologized stating I had trouble finding the place. The lady was extremely rude, cut me off mid sentence and shoved a pair of socks in my hand. She made some comment about being quiet in the changing room. I went and changed quickly. She made sure quite rudely to point out that we would be paying full price and getting less time due to being late, of which I had already assumed. Before walking in the salt room my sister and mom and me laughed about something and she angrily told us to be quiet because other people were in there. At the end of the appointment the lady extremely loudly knocked on the door announcing aggressively that time was up. I may not be a regular at this spa but I have frequented many other spas, and never had this quite of rude treatment. I am a licensed cosmetologist and worked in customer/ client serving industries for over 15 years. This treatment was appalling. We drove an hour to get there to celebrate my birthday and that was incredibly disappointing and embarrassing quite frankly.

Dianna Underhill

2023-12

Very great day spa visit. Hot tubs, sauna, showers. Wish it had steam room. Great Salt room. Awesome robes. Nice town

Lainie Andringa

2024-02

Been going here for many years. Great place to go relax and enjoy the spa. Prices are definitely on the high side. Make sure you take advantage of the whirlpool inside and out.

Joshua A

2023-12

Do yourself a favor and book a massage with Johny at Aspira Spa. I can’t even put into words how amazing he is at massage techniques - especially if you prefer higher levels of pressure and/or deep tissue massage. Absolutely incredible!The rest of the spa is very relaxing and peaceful, especially in late fall when the resort and town aren’t soo busy. The staff was very warm and welcoming and you’re able to stay as long as you like and enjoy the meditation room and hot tub/sauna.

Patty Greene

2023-10

We had a great experience. My husband loved his massage. I got the anti-aging facial from Brianna and it was AMAZING! She was excellent and the Dr. Dennis Gross products used were so effective. Highly recommend a facial with Brianna! The spa itself is nice but doesn’t have a steam room. The only water features are an indoor hot tub and an outdoor hot tub. But still a nice, relaxing place!

Heather M

2023-11

This spa is gorgeous, clean, and the staff is incredibly kind and knowledgeable. I just had a chromalift facial with Audrey, and a CBD massage with Danny. I didn't want either service to end. Both Audrey and Danny are amazing at their craft and both had such a calming presence with amazing technique. My first time here, but definitely not my last.

Valerie Rivera

2023-05

I just hosted my bachelorette Spa Day with this facility last Saturday. It was a group of 11 women including myself. We were greeted kindly at the front desk, offered water and given a complete tour of the spa before our services began. The spa is absolutely gorgeous, tranquil and calming and offered several areas to hang out throughout the day while our large group was accommodated. Each member of the party enjoyed their services and several even purchased the recommendations given by the Spa. They use all organic facial products. The women at the front desk were always eager to answer any questions we had, ordered our lunch for us and were able to charge us all separately once the day was complete. All in all it was a wonderful experience and I will be going back. The signage / directions to get to the spa could have been better, several of us got lost or had to be drawn maps by the Hotel's front desk.Also just an FYI - if you book a service and do not cancel 24 hours before, expect to still have to pay for full services & gratuities.

A Liddle

2023-05

Really enjoyed my massage and the amenities. Robes and sandals were comfy, staff was pleasant and helpful. I would go again, but I only gave 4 stars for a few reasons. First, there are very few signs directing you where on the property the spa is. The entrance is not super obvious, so better signage would have been helpful. There is also not enough parking overall for the resort, so we had to park on the street and walk to the spa. Also, the website could be more informative. I didn't see any info about the locker room/shower facilities, so I feel I would have prepared differently if I had that information. Finally, the shower doors have a frosted rectangle in the middle that doesn't do a whole lot for coverage, and no hooks for robes and/or towels. So if you plan to shower there, be prepared to bare it all for anyone in the locker room to see.

Angela Murphy

2024-03

Hard to justify the cost for the day pass considering the whirlpools were not even functioning properly. Very disappointing.

Kaitlynn K

2023-05

We are returning for a second "Spa Day" outing with family, and though past experience was positive from treatment/sessions/massage therapists, the spa itself is not being accommodating to our group.According to their policy they do not allow Saturday day pass to the spa, which is completely reasonable. What is not reasonable, is they do not have any appointment availability for the services that we want to fulfill the last person and they will not make an exception to allow an extra body into the spa facilities for an hour, while the rest of people are enjoying their spa day. I expect more when we are paying over $700 for the morning of services. I suppose they need to watch out for the people that would spend 11 hours lounging, using up the complementary towels and coffee. I wish I had cancelled all our appointments ahead of time, instead of excluding one person from our group, but I will know for next time to book elsewhere.

Bridget H

2023-05

The space is tranquil and beautiful. Everything is very tidy. The sauna and Jacuzzis were very welcoming, especially outside on a very cold day. The huge showers have multiple jets and the robes are nice and toasty. I only gave it 4 stars because they could have more amenities.

Stephanie Freund

2022-05

My experience was very calming and amazing. My massage was perfectly relaxing, the meditation area with the dripping water was so calming, and the hot tub was a perfect spot to decompress afterwards. I didn't order food in the spa, I went to the restaurant after but it was delicious.

Jacie

2023-05

This wasn't the most recent but when my mom and I got manicures there, the quality was poor. Both of ours chipped within days. Not really worth it for the price we paid. Only positive was that our nail technician was nice and friendly.

Renae Grahn

2017-05

Not impressed. Quality of manicure and pedicure is very poor. My nails are completely chipped off and it's been 36 hours. Staff were pleasant enough. My daughter's wedding party had to wait over 11 /2 hours as they only had 3 people working. There was another customer brought in the middle of our group to get a pedicure while 3 of our party was being serviced while our other bridesmaids sat around waiting. Way overpriced. The World Nails place is way better quality and much better price. Today I have no polish on my nails and it's only Monday. I'd also like to add that they automatically add an 18% gratuity to your bill… I always thought that a tip was based on service quality! We dropped a ton of money at this place and most everybody in our party was extremely unhappy! I also asked for a manager to call me and as of today nobody has had the courtesy to call me. Must not be too concerned about having several unhappy customers. I will be sure, unfortunately, to be passing on to others about our terrible experience.

Katie Flood

2023-06

I highly recommend a visit to Aspira if you are staying at the Osthoff. Tranquil facilities, attentive and skilled staff, and an array of services. Danny provided me with a marvelous massage and look forward to returning.

Christina Woelfel

2016-05

While the staff were very friendly and helped us a lot, the quality of the manicure was terrible. I came in with a bridal party the day before the wedding and the same day the polish started to chip on three of our manicures. The day of the wedding my nails started to chip even more and luckily I had enough time to go to Sally Beauty Supply and purchase the polish to fix it myself. Also, the prices are very ridicluous for a basic manicure. I will never be going back nor will I recommend Aspira to anyone I know.

Allie Wohlert

2020-05

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Julie A

2018-05

Not deserving of the Top 100 Spas rating. Service was poor. Rooms were cold, and shared lounge had non-functioning whirlpool. Used cups were left lying in open spaces for a couple of hours. Personnel are untrained to meet service level expectations of a high dollar spa experience. Pitiful.

Julie B

2018-05

Love this place! Always happy with their massages and the ambiance is fantastic. They also don’t have a “quiet please” atmosphere like so many other spas. It’s not like it’s a loud party, but I like being able to talk with a friend without being shushed.

Meghan reinke

2023-05

Completely rude and unprofessional. I made a reservation online. Checked in. Waited for an hour in their meditation room to find out they completely forgot about me. Their online booking tool does not work. The staff could not have cared less about their waste of my time.

Kathleen Magyar

2019-05

My experience was amazing! Very relaxing on a cold winter day in Wisconsin.I am in the industry...so I know what quality in spa services is all about!If you want a “Spa Get-Away”, Apsire is the escape you want in Wisconsin!

Lisa Mackey

2024-04

Super friendly, clean and relaxing experience.

Sarah Anne

2023-09

Mediocre services that are way overpriced. The atmosphere was pretty though.

Joelle Steffen Bonifacio

2017-05

We go for massages every year for Christmas. The spa is beautiful & relaxing.

Amy Phillips

2022-05

I had a great custom massage!