4.6 (332)
2835 Heritage Dr, Delafield, WI 53018
(262) 646-4101
hahnhardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
straswa
2024-02
Came here looking for play sand. Was directed by a very nice gentleman through the snow and slush to the sandbag pile outside. Thank you Hahn Ace Hardware staff for a pleasant experience.
Gracie Mann
2023-11
Thank God for this place! Best part of my day talking to a wonderful and helpful staff. They were so prompt, cheery, and respectful as I asked for help finding the right Phillips head screwdriver for repairing my automatic litterbox. Definitely will go back over any of the big box stores!
Matt Buchan
2024-04
Decent store with good help. Not as stocked and is modern as some other Ace Hardware in the area.
Sharon Maxson
2023-05
I like this store. It's clean, lots of products and merchandise in stock. The merchandise is nicely placed on their appropriate shelves, prices are right there so you know what you are getting, and how much each item costs. Ace sells good products and stands by their name.The biggest thing for me was when I had my RV and I needed the 40 gal propane tank filled, I would go there. It's right in front, pull up and go. The employees are always in good spirits and eager to help any customer.
Samson Sampson
2023-07
This ace rocks. There small engine department goes above and beyond every time I go in there. Great crew that takes pride in what they do and how they do it. Workers have a great wealth of knowledge.
Andrew Boettcher
2023-05
Propane!! Easy as can be. Pull up, press the button and someone comes right out to fill your tank. Then you head inside to pay. They also offer a punch card where every third tank full is half price. Easy, fast and economical!!
Kurt Kuzba
2023-05
Great store. Service is excellent for all sorts of things, too. Small engines, glass, screens. If they don't have it on hand, you can order it to pick it up at the store. And they have a lot.
Cody Ewok
2023-05
Support local babay!!! I like to get knick knacks and and doodads from here. My supplies for my hardware needs.
Lori Tiegs
2023-05
Just looking at snow blowers and we're asked if we needed help the gentleman asked if we needed help...nice to be asked. He offered to get the person with all the information on them and told us about some of their other locations which had more products. Very pleasant.
Jeanne Motzel
2024-02
Actually made keys that work!Thank you 👍. J
Dale Lange
2022-05
Went to get my propane tanks filled.Ran the bell 3 times in 20 minutes.No one came out.Went in and 5 employees standing around the cash register.I ask if someone can fill the propane tanks.They said they’d call someone.After waiting 10 more minutes.Went in and asked for a manager.He was one of the five still standing around the cash register.When I told him what happened.He just turned and walked away.Will never go back.I received a letter from Adam Hahn apologizing for the poor service I received.He told me the circumstances before and during my encounter with his employees.I appreciate the reach out from him and how he values his customers.I will give his store another chance and believe it will be a better experience.
ryan shultis
2023-05
Bought a stihl chainsaw a couple days ago. Karl helped me and was very knowledgeable, friendly and extremely helpful. Will definitely be back for service or purchasing other products.
Robert Gwyer
2019-05
I stopped at Walmart to get some keys made and they couldn't match my key. They recommended Ace and I'm glad they did. They had way better equipment and the guy behind the counter knew exactly what he was doing. Super friendly and professional. I would recommend their services to anyone.
Jeannette Clarke
2021-05
Knowledgeable and friendly staff that are always willing to answer questions. Beautiful flower basket and planters their today all 25% off. Great selection of Stihl products and very helpful maintenance/service workers. Jordon was great at recommending the right products and was incredibly knowledgeable. Debbie helped me pick out beautiful plants.
good2 golden
2023-05
ALEX deserves recognition. I needed a programmable key support purchasing was excellent. Your associate - ALEX went the extra step making it work.
David Bischmann
2022-05
I bought a very expensive product that technically was not eligible to be returned. When I got it home and tried it, I really did not like the performance to the point where I thought something must be wrong. I brought it back and was initially told it could not be returned. The manager, Matt, then discussed the situation with me, contacted the owner, and they agreed to accept the return without forcing me to buy anything else. I recently returned and bought way more than I originally spent based in large part based on the great service I was given and their willingness to work with me. Hahn is not my normal go-to hardware store just based on location to where I live, but I will never hesitate to stop in and purchase something there when I am in the area.
Andy Portale
2023-08
We buy our flowers every year, and Adam does an amazing job helping us
Jennifer J
2020-05
I love this store! In panic mode about finding a decent fresh tree without paying a ton. Found it there in 5min! We support small businesses when ever we can. So happy to see this store is still there after all these years!❤
Susan Parrish
2018-05
Have shopped here for years despite competition from a big box store but lately especially since having changed ownership their service department is less than helpful. Have had a lawnmower in three times for servicing Still having problems with it. But more than anything they are just not willing to go above and beyond to help figure out what the problem is and told us we should figure it out on our own. With Home Depot right at the back door you would think that they would want to go above and beyond to help out a loyal customer. Again we've been a loyal customer and have purchased things at the store even knowing we could get The same item for less money at a store right next-door
Scott McMillan
2021-05
Very well run store staff was extremely helpful. They didn't have the tool I was looking for but they cut me some keys and gave me some suggestions on how to save money trying to get replacement keys for my car.
Kari Dunn
2019-05
Knowlege. Great service. Support the small businesses with unsurpassed service!! I've never had an ACE team member say "I don't know".And, I've never had to search for help. They find me as I walk in the door. They walk up to me and offer to take my armful of stuff to the register. ACE will always be my go-to.Today it's Mother's Day and I'm so GRATEFUL they saved my day by helping my well pump pressure switch repair.Thank you!!!!
Dave Deaven
2019-05
Excellent hardware store, good inventory, rewards program. Punch cards for LP gas discount and ACE rewards is nice as you get money back in cards for store credit. Staff is helpful but not pushy.
Amanda Marie
2019-05
Always helpful. I don't go there terribly often, mostly when I break something (haha). I've brought in rusted/broken/bent pieces of plumbing, hinges, boat parts, truck hitches, and more - every time I walk in the door, a friendly person has walked me straight to what I need. And I've never been treated like an idiot, even when I don't exactly know what I'm looking for. I like this store, they help me solve problems.
Lisa Tapp
2023-07
I always stop in to my local hardware store because they carry what I need. Some items might be found at a big box store, but the hardware has what I need with help from the staff.
Chris Baker
2020-05
Drove from 25 minutes away to buy a wheel barrow, 25 minutes back (they had it in stock). Got home and it was missing a piece or two, can certainly understand stuff happens. They helped out by delivering to our location a full put together wheel barrow to ensure we aren't missing parts. Responded very well to a mistake, thank you for that!
Patricia Neumann
2023-08
Had a specific purchase in mind and the help I received was excellent. Purchased and it works.
joseph Gallenberg
2022-05
I come here often looking for automotive parts and have multiple routine negative experiences with Emily the cashier… she is blatantly on her phone,and is unattentive and not helpful.It seems to me that she prioritizes conversations with her coworkers over helping customers like me.if this service continues to occur I will be taking my business up the road.
Shane Martin
2021-05
It's Ace Hardware, what more is there to say? But my favorite snow shovel here been enjoying using it. Stopped in there for some Fasteners in a water filter, they have a decent selection. Staff is friendly.
Spike Brewing
2013-05
This Ace Hardware has great service and staff. I have my propane filled here and pick up those odds and ends pieces that other stores don't carry. No matter what bizarre part, tool or accessory I'm looking for the staff always is knowledgeable and points me to the correct isle. I was in there today and needed a key made for my motorcycle. I already had the key blank, just needed it cut. The gentleman that helped my out cut it at no charge. I didn't expect this and it's something you'd expect from a small business, not a local chain like Ace. The 30 seconds and 2 cents in electricity it cost Ace to cut the key earned them my business on future purchases.
Carole Schueler
2023-08
Great customer service. Didn't have the light bulbs I needed.
Monday | 7 AM-8 PM |
---|---|
Tuesday | 7 AM-8 PM |
Wednesday | 7 AM-8 PM |
Thursday | 7 AM-8 PM |
Friday | 7 AM-8 PM |
Saturday | 7 AM-6 PM |
Sunday | 9 AM-5 PM |
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