CVS

Steve Riege

2024-04

Pharmacy is absolutely useless if you expect customer service. They will go out of their way to make certain it is your problem and not theirs. I will take all of my business elsewhere.

DeAnna Garry

2023-11

Pharmacy staff was very friendly and prompt doing COVID shots for littles. We watched six kiddos go through the process with two different proctors. Both did a FANTASTIC job working with the kids and the parents. Wait times were minimal when compared with their competitors. We traveled beyond our normal radius for this task and are quite pleased we did. If you had troubles with the pharmacy staff in the past (this is our first visit) you may want to give them a try again--I think you will have a better experience!

Jessi Brunette

2023-06

New Pharmacy Manager, Rachel is awesome! I had a new Rx that was really pricey even with insurance and she found a coupon that saved me $175. I've always been well taken care of here and my prescriptions are always filled on time. I appreciate the staffa efforts to make it easy for me.

MEW Hunde

2019-06

The pharmacy manager, Andrew, is very unprofessional. My husband stopped at CVS pharmacy to pick up a prescription for me, and it was about 15 minutes before closing. Normally, he tries to get there earlier, but on this day it could not be avoided. He pulled up in the drive thru and Andrew told him he was very busy with other customers that were inside the store, and he would not be able to refill my prescription. So, my husband parked the car and went inside, and there were NO customers waiting to be helped. He ask Andrew to please fill the prescription and that he would wait, and Andrew conceded and filled it. Again, he was not helping any other customers in the store at the time. Ever since then, which was about 30 days ago, we have had problems with our prescriptions being automatically refilled, or refilled with the right drug, or even ordered. My husband went in today to get my prescription, and he was told that it had been put on "hold" and it wouldn't be in the store until tomorrow. I called the pharmacy up to follow up on why it was put on hold, and Nicole (I think that was her name) told me according to what she read in the computer, Andrew had put it on hold and the reason being was that the insurance said it was too early to refill. I have one pill left so I know for a fact it's not too early to refill. Nicole put Andrew on the phone and he could not explain what he did to prevent my prescription from being refilled. I told him what Nicole told me and he said what Nicole told me was untrue, even-though she was reading right off the computer. I told him that I think he's intentionally screwing around with my prescriptions because he was mad about my husband stopping in so close to closing a few weeks ago. He literally remembered my husband, told me the story, saying that just because there weren't customers waiting he had other things to do before close. Who remembers something like a customer coming in close to closing after over 3 weeks have gone by unless they are harboring some sort of resentment? And, since that happened, my prescriptions are no longer on automatic refill, my record doesn't state "name brand only" and I got the generic drug which doesn't work for me, and my medication isn't getting ordered to be ready for pick up on time. Coincidence? After years of no problems? I doubt it. I do believe he is trying to get even with us for delaying him that one Monday night. As if we did it intentionally just to slight him. I will be filing a complaint with the State of Wisconsin. This guy has issues. What if he does this to others and ends up hurting someone as he's playing his little retaliatory games to get even with customers?? It's not right. He's not right.

angela piquette

2015-06

Assistant manager Brad is great. However, other staff including pharmacy staff is extremely rude. I have to ring the bell for customer service. Most of the time waiting for up to 5 min. to check out. they need to have a cashier on staff at the register at all times. They need a lot of improvement. Pharmacy is not intelligent at all and rude, rude, rude.

Tom Klas

2015-06

My experience at CVS is always pleasurable. Their policy requires that their staff stay busy stocking shelves, etc. when no one is in the store so that is why the you need to ring the bell for check out sometimes. Personally I think it's a good idea and have no problems with it because I am always waited on promptly.

Adam Maumee

2018-06

I believe Jim and the staff at cvs do an excellent job. I had a problem this morning(Easter Sunday) and he personallly made a number of phone calls to rectify the issue. And i would like some people to keep in mind that if there is a problem ie. The medicine is too expensive it is not the pharmacists or staffs fault. If you are curtious a patient 99 out of 100 times they will work with you and fix it.

Austin Fiorini

2020-06

Extremely rude and unprofessional manager, and I see I am not the only one that has had this experience after reading the reviews. I've always had decent experiences at the pharmacy, not sure how the customer service doesn't translate into upper management.

Brittany Hughes

2019-06

This CVS is absolutely awful. Do yourself a favor and go anywhere else. You'd be better off throwing your prescription down an endless pit than coming here. This pharmacy has dropped the ball and screwed me over again and again. Danielle is exceedingly short and aggressively unhelpful, in particular

Peg Dienhart

2021-06

Dropped new prescription off one day and said I would be in the next day to pick it up. Somehow got misplaced and have to go back again. Live almost 20 minutes away. Then drive thru pick up was closed because they do covid screenings there and had to clean. Was I exposed when I dropped off scripts?

john smith

2023-12

Rude cashier long wait for service. Overpriced

Nicole Leitheiser

2020-06

Never had issues here except for them calling once in a while to let me know a prescription is ready when really it isn't. Jim is my favorite Pharmacy team member there.

Dennis Becker

2023-11

Great customer service from everyone at the store.

Gleb Sklyr

2022-06

Horrible. Lie about having COVID results ready within 24 hours but by the time you get the results they are irrelevant (4-5 days). Rude people

Evan Scofield

2020-06

Worst pharmacy in the area! Rude to you and always give you the run around . Nothing is ready when they say it is. Do yourself a favor and go to Walgreens down the road.

Carl Lenz

2023-06

Some of the Pharmacists need social skills, aka. Tact!

Amanda Hartman

2022-06

Costumer asked cashier if she could pull her mask up and she responded with “it doesn’t even do anything” very unprofessional and rude to costumers over the phone

Artyom Grigoryan

2022-06

Ahmed provided me with amazing service at the pharmacy today. Very happy!

John Hotz

2021-06

Rude, uncouth, and judmental people in the Pharmacy. The rest of the store have great attitudes.

Michael Lenczewski

2020-06

Seems like this location is doing much better than the older reviews say. It certainly meets expectations for CVS

Jennifer Zwolinski

2023-06

Store manager rude does not belong dealing with customers

Jade Lovelien

2019-06

The people that work here are very rude. And there was a mislabeled sign and the manager on duty explained it to us in a very non professional way.

kays Younique

2013-06

Cashiers are rude and doesn't even know their own policy. Need customer service training.

Kathleen Shane

2019-06

Pharmacy staff very nice. Women at front very rude!

IAC

2022-06

Call the pharmacy and nobody answers. Terrible customer service.

Oprah Winfrey

2019-06

They accept my coupons and work hard. I like this place.

paul bidwell

2023-06

Friendly and helpful

Michael Goetzman

2017-06

Average cvs