Kitz & Pfeil Ace Hardware Berlin

Lee Heeter

2024-04

I needed a new cartridge for my kitchen faucet and Ace Hardware in Berlin was the only store in my area that had one in stock. When I confirmed this by telephone, I was told that the store would close before I could drive there from Oshkosh. I asked them if I could give them a credit card number and have them set it outside at closing for my pick up. They were happy to do this for me despite it not being their policy to take credit cards over the phone. I was very impressed with the courteous service, I picked up the part and had my faucet operational in short order! I would highly recommend this store!

Liz Greenley

2024-02

Great customer service! Went here for animal bedding, asked a lady if they have any, she said they don't but gave me other ideas for bedding for my small animals. She went out of her way to suggest that and I am very thankful for her!

Ingrid Green

2022-05

I found the weed eater at this place. We could not find it in the other places. Very friendly and knowledgeable staff

Pete V

2020-05

Kitz & Pfeil Hardware in Berlin is your typical old school neighborhood hardware store. 90% of the staff is friendly but not super knowledgeable. They are all related to the one older gentleman who is super knowledgeable. That is the owner George in this case. Then there is always one employee that isn’t useful and you hope you don’t have to deal with.....but you are pretty sure he MUST be a relative. You will know him if you meet him. In any case, if you need help, ask for George.

megan sabel

2020-05

Staff is very nice and helpful. Had to haul all of the flowers and dirt I was buying into the store to pay though. Pain in the butt

Sharon Reeves

2019-05

They were resetting the the store, but the clerk showed us exactly where the small plumbing part we need was. Always very helpful.

Joanne Pribnow

2022-05

These guys were very helpful! Had items we needed that the other stores didn't.

Sandi H

2021-05

Very amazing service and willingness to make it right. Always try to find what you need, plumbing area hard to keep organized.

Cathy Conti

2021-05

I love ACE. I go there pretty often, the employees are knowledgable,friendly and they have everything I need for my home and yard.

jeff scruton

2018-05

A+++ George knew what i needed and only had 1 part Went over to the brass and got the parts to build a second piece. Thank you for Great help!

Dean Krause

2020-05

Love it when you get there and they nearly always have what you need and want. Variety is premier.Unlike the box stores.Thanks.

Krissy Bradley

2021-05

Very knowledgeable staff. Friendly and fast service. Wide variety of products.

Allan Janes

2019-05

Got a faucet part for the bath tub & Shower. The assistant was very helpful getting the right part for the job.

Jeri Stenglein

2019-05

Great Customer Service! Very knowledgeable & Professional.Thank you.J. Stenglein

John Fulmer

2016-05

Great people who know their stuff and every thing you need to get the job done.

Brian Kivi

2019-05

Nice selection and convenient. Sales people who can actually know about their products.

C Rogers

2020-05

Great staff will get you what you need from tools to paint to rentals. They have it all

Dee Dee

2023-05

They love to ignore you here especially if you’re a woman.

Rebecca

2020-05

Nice selection at reasonable prices, very friendly & helpful staff.

Andi Rogers

2022-05

Always helpful and friendly staff when I have visited.

Dave Tisai

2021-05

A great hardware store in a small town. Employees are very friendly and helpful.

Steve DuBois

2020-05

Very nice and very well marked and staff that is right there to help

David Buelow

2021-05

Why are you tracking me and my phone. I don't need to be tracked by you! So stop it!

Jim Wylesky

2020-05

Went there looking for specific items. Found everything without any problem.

Larry Hall

2021-05

Helpful team of people that know what you are saying and how to get to the end of the project you are working on

Roger Williams

2021-05

Have just what I wanted people were friendly in and out fast

Dawn Krebs

2020-05

Friendly Staff, always find what I need!

Jack Duwe

2020-05

Good people to help you , great products ....

Amanda Jo

2021-05

Great Service! Knowledgeable staff.

Elizabeth Workman

2022-05

They are always very helpful.