4.4 (179)
1020 Highland Ave, Williamstown, WV 26187
(304) 973-1096
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Meg Harper
2024-02
The store over all has a good selection of items but the lack of customer service and the forced self checkout is really hurting the experience of shopping here. There is rarely anyone working a register and the employees are unfriendly if you try to approach them for assistance . There have been many occasions I have went back thinking it was just someone having a busy day but it just continues to be an issue. It is unfortunate because the store is convenient to visit but customers shouldn't be treated like they are a nuisance when they need help or want someone to ring them up.
Sam Naylor
2024-05
Organized great,clean, and stocked great .Had items what was needing.
Billie Gammell
2023-08
Went in to pick up a few birthday cards. 2 self checkouts open ONLY. 3rd in line. Lady at counter having problems & employee attempting to help her. Employee says to use other check out so lady in front notices you can only use a card at it. She walked out & left her 2 items behind. Employee got lady taken care of so I went to check my 3 cards out when the employee snaps at me ‘ITS NOT WORKING!’ Being I stood in line a good 10 minutes, I left the cards on the counter where the employee COULD have checked me out. I will never go back knowing self check out is there priority over customers.
Amber Perry
2021-05
For a Dollar General, this particular store seems to be clean and pretty organized. I've been in some that are so cluttered with displays and excess merchandise that you have a hard time squeezing through the aisles. The manager here is super friendly and the staff are always willing to assist. My only complaint: this is one of the few locations without a Redbox kiosk 😂
KENNETH WEBER
2020-05
Everything you need in one place, minus the weirdness of the big stores. I definitely appreciate the layout and selection at Dollar General. Everything is easy to find and you don't have to walk a mile through tons of stuff you don't need to get to it. The employees are always kind and polite, which is something that lacks at bigger stores.
Stephanie Jay
2023-05
Very clean, friendly#16703
Crystal Clevenger
2018-05
This store has something for everyone. The staff are friendly and helpful. I had trouble with an Android phone and the manager was so pleasant and even helped set my phone up. I had a wonderful experience.
Dean Seevers
2021-05
It's considered to me an my family the "inconvenient, convenient store".Convenient because it's close but inconvenient because the prices are a bit higher.Nice for ur quick pick up needs
Melissa Shank
2019-05
This Dollar General has more than the average Dollar General. It is close to downtown Williamstown which always has things going on. Get off the Williamstown exit from I-77. You will pass the visitor center on the right. The Dollar General is on the left. They do have handicap parking. The staff is always friendly and willing to help.
backwoods city slicker
2020-05
Great place very nice employees. Store is always clean. The ou downfall is the isles are really narrow could be widened a little
Edward Gaines
2021-05
Ha ha, I don't live in West Virginia! I was just passing through on I-77. Nice store, in a small rural setting of Williamstown. The folks here are nice and unassuming. Stop in!
melinda
2019-05
It was my first time there, and a man Jeffrey took time to help me find all 3 items I couldn't find. He was so nice and helpful I will be back more often
Liz Markcum
2019-05
I go out of my way to this dg instead of the one a mile down the road because the customer service is so much better and the store is impeccably clean.
Stephanie Gandee
2021-05
It's one of the cleanest stores I've ever been in and always well stocked
Diana Lunduski
2021-05
It is a clean, well stocked store. The workers are polite and hard workers.
Nicholas Baxter
2021-05
What can I say, it's a dollar store. Good selection, friendly staff, plenty of parking.
thomas mantel
2020-05
Great deals on household items and office supplies. And their staff was helpful and friendly!👍
sisters misadventures
2020-05
Convient and packed with anything you might need for home..pets..special occasions..or just seasonal with reasonable prices.
L Moore
2020-05
Nice store, very neat and clean. Sometimes not barefoot friendly.
Kathi Anderson
2019-05
Very friendly and helpful. Love shopping there. Closer and very convenient.
Robbie Baird
2021-05
Love this store. The staff is friendly and help all the time!
Dannie Yocco
2019-05
Such a great place to shop. Excellent Customer Service.
Angie Payne
2021-05
This is one of the cleanest stores around, and you can easily find what you are looking for.
Jennifer
2020-05
Customer service are @sses and they hire in competent 50 yr old con-men
Gina Lawhorne
2019-05
Got tons of Christmas stuff on sale. Love those cardboard boxes!!
Scott Massey
2020-05
I think it has the cutest things for more than a ring!!!😠😠😠😠
Jeanne Morris
2020-05
My total came to 5.08 I asked the cashier if I could give her 10.08 and she didn't understand how to make the change at that point
Krystal Lincoln
2021-05
Certain stores r clutter....hard to get around...shopping center store is very organize...
Randy Elliott
2020-05
Good place for quick stops to get paper plates etc.
Gav Fuel
2018-05
Amazing selection and stock. Overall a amazing place.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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