4.2 (1168)
270 Scott Fork Rd, Sutton, WV 26601
(304) 765-9270
locations.pilotflyingj.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tyler Noble
2024-03
Just stopped at this gas station for a shower and wow, what a pleasant surprise! The place is super clean and spacious, making it a real comfort stop. The shower towel was fresh and fluffy, which is always a plus. 😊 Really impressed with the facilities here – it's like a mini spa on the road! Kudos to the team for keeping everything top-notch. Will definitely make a point to stop here again. 👍🚿
Iin Retno
2024-04
Pilot is the place to go for weary travelers, because of their:Cheap(er) gas,Clean (er) restrooms,Decent choices of food and beverages, and...Great customer service at the counter!Can't recommend it enough...😍
Jon Reed
2023-10
Love it, we collect these for our grandson from every state we go to, usually can only find at Love's, so glad to find one here!!
victoria clark
2024-04
Is already small parking lots..still has a pay-per-no-view(RP)spots??REALLY!!! 🙄😞And don't have even one for handicap parking spot for trucks
Mogul Mindset
2023-07
It was nice inside. A very nice lady at the Cinnabon stand. There is a Moe's inside this pilot. The food was so good!! 10/10
Jennie Losee
2018-05
The shower wasn't clean. Mold. Gross. Only 1 towel, nothing else. Trash can in shower full. The bathrooms were even worse. Trash everywhere, soap splattered on the walls and counter, trashcans overgowing, busted plug hanging from the outlet. Notified management but she seemed unconcerned and did nothing to fix the problems.
Lacey Engle
2023-08
Nice clean store that smelled like delicious cinnamon rolls. Clean restrooms and there was no wait for showers when we were there.
Marcio Pacheco
2023-05
Really nice one. Near walmart, near other business, nice people, good place
Narci
2023-05
I stopped at this place; and I get the best impression. I recommend this service station 100%. In general, this station has everything the diesel traveler needs on the road. the well-maintained facilities, clean floors and walls, impeccable food and drink dispensers, a variety of souvenirs; but Nikki's attention; is unique she showed me that she does her job professionally and with kindness. Thank you Nikki I will not forget your attentions! you are excellent! 🤗🤗🌻 ⛽️👏🏻
M (314sᴉʌɐpǝᴉɹɐM)
2023-09
Whatever time I got there, it was maybe 1:30am, and they had absolutely NO FOOD. so I bought snacks.. young man asked how I was doing, and I told him I was upset and why.. That cashier that was working asked me if I wanted breakfast, food, or something else. I was stunned and confused. he offered to go get me some food in a magical place and HEAT IT UP!!! made my belly full, and I had to sleep. If this post were helpful, please give me a thumbs up. Don't forget to leave your review. Please and thank you!
Christopher Cleroux
2023-11
The restaurant was under renovation but there weren't any signs posted for travelers. The fountain drink machine wasn't working and the options for hot food was limited.
Kriss Foley
2023-10
There’s a little construction going on inside so it’s a little tighter than normal but still a good place to stop almost always has really clean restrooms
Banks Clover Baywatch
2023-08
Haven't visited this center before, got catcalled at the pumps twice by a rude guy and was feeling a bit annoyed. Grabbed a Cinnabon for a pick-me-up and the girl was so sweet and helpful. Great service, kind staff!
Kaitlin Gallimore
2020-05
This Pilot Travel Center is very clean and the staff is very friendly. We stop here quite frequently on our trips up to Pittsburgh. It has a Cinnabon inside which is nice when you're craving something sweet. They also have stroopwafels that are really good.
laura silva
2023-08
This Pilot has exceptional people working here. I had a problem and Joseph and the manager went above and beyond to help me! It's not often you find such nice and helpful people! Thanks again Joseph! 👍😊
Julmar Shaun Sadicon Toralde
2022-05
Clean restrooms and lots of food, drinks and merchandise options available for motorists. Refueling is very convenient and easy.
shiver joseph
2023-10
The worst Moe's I've ever been too. Tasted like someone drop the whole tub of salt on my food. I should have known better, when I put the food in my mouth and it was cold. SMH!
Ron Bender
2023-10
Convenient location and nice staff however there was some nasty stuff coming out with the sweet and unsweet teas. I’d stick to bottled stuff.
Justin Jung (HighlinerTransport)
2022-05
Great place to stop. Moe’s grill is always awesome and is a welcoming change from the usual food options. Smaller lot 40-60 trucks about 10 of them paid parking. Good clean showers with great water pressure. Friendly staff! 💯
Sarah Grace
2019-05
This is my go-to pit stop on my way North. The restrooms are always clean. The parking lot and gas pumps are well lit and have a safe feel. There is a huge selection of drinks and snacks inside the store. Plus there are some fast food options as well as sit down options for food. The workers have always been friendly.
Kathryn Nebel
2023-05
Thank you for actually being clean and well stocked. The outside facility where semis and rvs park is clean and organized for the most part. Mo’s was also clean and tidy.
Seth Price
2023-05
Cleanest non-Sheetz truck stop I’ve seen. The selection of snacks is pretty good—do note there’s a Cinnabon—as well as necessity vehicle fluids and parts (e.g. wipers).
Dawn
2019-05
This is one of the good ones. It's like a J with the hot food, Cinnabon and Denny's. The staff is always friendly and always busy helping people or cleaning. We really like the showers here too. Always clean, towels are clean and soft even the picking restrooms are almost always very clean. Only downside is it is busy here 90% of the time. Lots of paid parking though so just call ahead and get your spot.
Lan Can
2020-05
Wow really clean shower. It’s more room size in shower area. Appreciate it. 👍
D Harrell
2023-05
Service is good, people are friendly, but inexperienced truck drivers crash their trucks to get there.
SaBreena Lovelady
2019-05
The bathroom area is small but decently clean. This location is one of the newer-looking locations. They have Moe's. There is a full parking lot as of right now (8:00 PM on a Tuesday night). The truck fueling area needs attention. There was some sort of liquid on the ground by the gift shopping area. Usually when I walk into a Love's truck stop I am greeted however Pilot could improve by being just as welcoming. They put a lot over the loudspeaker- a welcome message for customers could be added. There is really good music playing and I very much appreciate that.
Heather LaGuardia
2020-05
Across from exon Wendy's and the outlet mallGreat travel center gas reasonableFacilities clean
Megashovelman AM
2022-05
Didn't have any issues here but treated very respectively without a problem. Showers are very satisfactory to use without issues. The MR. MOE'S is 👍 TOO. Overall I had a better experience here than that Soul Pilot in Dallas, TX where other patrons are different.
Don Mingo
2023-10
Poorly stocked. Limited choices on beverages, zero hotdogs available, but staff behind counter friendly.
September Powell
2024-05
Very clean and convenient
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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