Mid-State Ford

meranda gunnoe

2024-04

Scott Sims was great helping me find a good fit for our big family. He was very patient with us and kind hearted. He made it personal sharing about his kids so I felt comfortable dealing with him. He was very knowledgeable about the vehicle I was looking at and if he didn't have an answer, he went to management for one. Highly satisfied so far. Thanks for being awesome!

Trish Cable

2024-04

The staff are amazing and very friendly. They got my vehicle in and out fast. They did a great job. I am extremely pleased with the service from MidState. That you for helping me out.

Ashley Thomas

2024-04

We had such a great experience working with Mid-State Ford. They searched endlessly to find us exactly what we were looking for and found us the perfect vehicle. I highly recommend working with Mid-State Ford!

David Taylor

2024-04

Service department are great. A lot of great people working there. Definitely recommend them for anyone looking for a vehicle

Robert Tenney

2024-05

Great service by Danny and mid state crew

James Peyatt

2024-05

As always you folks do excellent work I wouldn't think of going any where else for the care of my truck.

James Yates

2024-05

They treated us pretty good and did a good job. They’re on his folks know what they’re doing.

shaun Bagby

2022-05

From Georgia here, and my wife found this “midnight edition Impala” she had to have in WV. So after contacting Douglas about this SUPER CLEAN AND RARE FIND! We agreed to numbers, I purchased a plane ticket on 11/23/2021. They had a driver (Joe who was super nice and we had a great conversation) pick me up from the airport ( an hour + drive), and brought me to the dealership. These guys treated me like a celebrity, and made me feel at home. In the past 20 years this was by far the best car buying experience I have ever had hands down! Now Today 1/31/2022 (60+ days later) ….. I get a random text message from Douglas asking how the Car and myself are doing. THAT IS AWESOME SERVICE! Thank you guys again and special thanks to Douglas and Joe!

Damien Arehart

2023-06

The guys were all very nice and helpful and rushed to get everything done quickly. I really love the new truck, thanks mid-state ford.

Tammy Anderson

2024-04

I really liked the people at the front desk very friendly bit was dissatisfied with the worker took long time to fix my vehicle says it was ready I made a trip to pick it up and it was not ready I just think that needs to be better

Jimmy Riley

2024-04

Excellent place to do business with very kind and caring people I refer MidState Ford to anyone

Sam W

2023-09

Amazing dealership, and phenomenal service. We made our way to WV, 7 hours away from our home. As luck would have it, our truck had an issue and was undriveable. We were set to leave to continue our road trip in 3 days to the East Coast. We called Mid- State Ford after reading their reviews, and they immediately took the truck and had it diagnosed the next day, with parts on the way. We had to rent a car, and as it would not hold all of our things, Mid State agreed to hold our totes and cooler for us until we came back a week later to get the truck. They allowed us to pay over the phone and pick it up on a day they were closed. When we picked up the truck they had our items loaded in the truck waiting for us. The were more than accommodating, professional, and courteous. Mark is an incredible asset to Mid State Ford, and a wonderful human. Thank you Mark for your fast service and kindness. If you are traveling through and need something, you won't go wrong here. If you live nearby and aren't using Mid State Ford, I highly recommend them.

Charles Lord

2024-04

Good experience puchasing. a Ford Maverick Hybrid from them. Highly recommend.

Elizabeth Carr

2023-10

Steve and his team in service are fantastic! We were coming through town pulling a travel trailer and needed emergency service to keep us on our journey. They fit us in, helped us park the camper in the shade to keep the cat cool, gave us a ride to a dog friendly place for lunch with outdoor seating, and in the end all was under warranty and we were back on the rode by 2:15 PM! 10/10 wish they were in our hometown!

Sally Phillips

2023-12

Andrew Woods made the purchase experience painless, only took about 1.5 hrs to complete the process as he had done all the leg work prior to our arrival.

john dillard

2024-05

Good quality work all issues resolved excellent work. Thank you.

Mike Altizer

2024-04

The Quick lane department did a good job on serving my vehicle. Everyone was super friendly

Christina Albrecht

2024-04

Loved my service I received, staff was great

Dana Holcomb

2018-05

Love the devotion of consistently striving to earn your business, John LeRose , Adam, Dee Dee and Brian, our salesperson went the extra mile to get us where we needed to be yesterday, no pressure buying was great, we have bought two vehicles there in the last month, one for work and one for a safer ride for my son's family. Quick Lube, also second to none great guys there also!!!

Shane Ballew

2023-11

Fantastic people, very friendly and helpful. If you’re looking for a vehicle or service for one you already have, Midstate Ford is the place to go!! Gary in service is awesome!

SUPPAUL

2023-05

Great customer service both in the parts department and service. They changed my oil and did an alignment quickly even without an appointment.Best part, I thought I’d have to replace a bottom ball joint because the Ford dealer in Colorado told me was blown. Mid-State Ford inspected it free of charge and assured me there was still plenty of life in it. (The Steamboat Springs Ford charged almost $100 just to inspect it.)I ordered a door handle over the phone on my way to Mid-State. It was delivered within 24hrs.Very helpful when simply passing through town.

Carrie Ciliberti

2023-05

I ordered an f250 in March of 2022. I had not received the truck in late November so, my sales person at MidState found me a comparable truck. He went above and beyond to make sure that I was satisfied. He made the buying process as easy as possible. I highly recommend MidState and Doug the salesman.

Fred Kincaid

2024-04

The guys at Mid State do a great job

Lockard Tammy A

2023-05

Went in for an inspection sticker and thats what I left with. Nothing extra was tacked on. Look forward to doing business with them again. Very professional and great customer service.

Tina Cosby

2023-05

Andrew Woods helped me find my perfect fit vehicle and made the process extremely easy and comfortable at Mid-State Ford! I can’t thank him and the crew enough for dealing with me through the entire process and looking forward to my next purchase when it’s time!

Anthony Chapman

2024-04

I had my Ranger and Escape in for service..."The Works " ...both were done in and out

Erik Bean

2018-05

We’ve bought multiple cars from Mid-State of the years. The staff are always friendly, and do their best to always get you in a car. They don’t try to shove you in something bad, or in a payment they know you can’t handle like other places.As for the service center, it’s one of the only places we will use. Always honest service and we never have a problem out of them. It’s a bit pricey at times, but worth every penny for the services they do.

Pam Holcomb

2023-05

Never have had an issue with the dealership or Quik Lane till now. We have felt that our concerns for our vehicle were not addressed two prior times and by the time it was fixed the third time we feel it cost more than if it had been addressed the first time. Disapponted.

Lindsey D.

2022-05

I got stranded while camping when my car broke down, and not only did they fix my car and get my on my way back home, but they helped me by giving me a ride to get some food, and let me borrow a phone charger!! Super nice people. :) Without their help I would’ve went all day without eating and had no phone charge for GPS home!!

L T

2020-05

Called 3 times in a week about a vehicle, was told it needed to go through the shop. The 3rd time I called they said it just needed to be detailed and it would be ready by the next day! I drove 2 hours to find out it had not been through the shop as told or even detailed! Then sales manager came to talk to us smoking a cigarette and got hateful because we came! They would not even give me a price, they just give me an "about" figure they would have to have and said it was the hottest vehicle on the lot! Good luck buying from them! I will not be back!!!!