Hugs & Scrubs Dog Grooming

4.5 (47)

59 Potomac St, Ridgeley, WV 26753
(304) 738-8606

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Pet groomer

Accessibility

  • Wheelchair accessible parking lot

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Dustin Lambert

2024-03

We have our guinea pigs nails done here. Great staff, they were gentle with our guinea and made her feel safe while getting her nails trimmed.

Shirl Struck

2021-05

I give 2 stars for trying to charge to full amount for a missed appointment. This is not a Drs office. I actually would have paid half of the missed one but without notice that if I missed she would charge me is not good business. . My dog was shaved never groomed well, never bathed. ears never cleaned out from the fuzzy hairs and she still has tear stains, like never touched. I have had her done before so I know the stains will come out. I can't imagine her sacs are expressed if the other details are not done....So it is okay I have found a great groomer with good business practices.

Hay_43

2023-05

** -10 ** WORST EXPERIENCE. Treated my rescue dog like absolute garbage and had zero compassion for him. Three workers trying to clip his nails and being brutal instead of gentle. While doing so the owner smacked a little dogs cage and screamed at it to shut up because it was crying/scared. Refused to cut my dogs nails but wasn’t compensated for their poor performance. It’s very clear that they hate taking care of your fur babies and only do it for a paycheck. Don’t trust them alone with your animals. You could tell the one older lady was embarrassed with how the owner and fellow associates were acting. Poor establishment.

Heather Helmstetter

2023-05

Always a great experience here. I used to take my dog Bruiser here .. for many many years..I lost count. He was 14 when he died. we never had a bad experience.. always came home looking handsome and smelling great! They always went the extra mile to make sure Bruiser was well taken care of, pampered and everything was just as I asked.Now I started taking our new Goldendoodle puppy here and everything couldn't have went any better just in the first appt.If you have animals you won't be disappointed with Hugs & Scrubs and the prices are really great too! 😊

Bonnie Burgess

2024-04

1st time & Completely satisfied!!Will stick with them Permanently!!

Skyla Kasecamp

2022-05

Took my cocker spaniel dog to get trimmed and smelling good. They did excellent they asked me how I wanted her cut. Also understood and was considerate at the fact that she is my anxiety dog. Had no problem with me calling to check on her because of my anxiety. Thank you so much hugs and scrubs will definitely be going again.

Lena D

2022-05

I used to go to another groomer and thought that we would try this one as our usual groomer couldn't get us in for 5 weeks. We were so pleased with their service. Our pups seemed happy when I picked them up and they did exactly what we asked them to do. This will be our new groomer for sure.

Rusty Cochran

2023-08

Have been with hugs &Scrubs for about 10 years now all ways got great 👍 service real nice people good place for your baby's

Joan Magruder

2021-05

My dog has never been terrified of the groomer but he couldn't get out quick enough! Shaved his paws instead of trimming them with scissors and they look awful. Didn't trim the hair between his pads either. I can do a better job at home so I won't go back.

Rebecca Organa

2015-05

Made an appointment for today, or so I thought. Brought my dog in and was greeted with no knowledge of my appointment, and then was questioned "are you sure you made your appointment here? Maybe you called another place?" She talked to me like I was stupid and had no idea where I was supposed to be, all she needed to do was flip her appointment book open and see that I did in fact have an appointment at her very establishment, and was not a crazy person or making things up. Since she chose to treat me like that from the get go, I have cancelled the appointment, and will happily go somewhere else. Thank you for saving me from giving you money.

Melissa Phillips

2019-05

We took our Basset Hound there and he loved it! Super friendly and quick service. Priced very reasonable. Will most definitely be using their services again.

Pat Shields

2022-05

These ladies are the absolute best. Very prompt and professional. The staff are so friendly and absolutely love your fur babies. First clasd

Stephanie Gainer

2021-05

Caring and friendly staff. I only had to wait a couple of days for an appointment time. They also followed all of the guidelines for covid-19.

Jenn Dziuk

2018-05

The only groomer I trust! You can see everything she does. Very professional and my dogs love her!

Jennie Miller

2023-05

They do great work on my Scooter

Valerie Fasching

2022-05

Reasonable prices, friendly staff, and they ways do a great job!

Sarah Price

2014-05

I love Hugs and Scrubs! Everyone is so friendly to the animals and their humans! I wouldn't go anywhere else!

Kelly Dersin

2021-05

So kind to Zac and Zoe and they always look great after their appointment!

Brady Watson

2022-05

Before and after. 10/10!!

Sarah Henderson

2023-05

Do great job on my yorkie mix

Gina Haines

2022-05

Excellent and professional. Great prices too!

Jeff Pease

2022-05

Great.5 stars

Heather Pittman

2023-05

Was very good service!

Brad Reinhart

2019-05

The owner, Sandra is AMAZING and efficient!

Kilion Cousins

2022-05

They do a great job

Craig Beaulieu

2022-05

Always a pleasant experience

Charles “Chaz” Netzer

2021-05

Great service.

Carol Redman

2022-05

Very good service

Opening Hours

Monday Closed
Tuesday 8 AM-1:30 PM
Wednesday 8 AM-1:30 PM
Thursday 8 AM-1:30 PM
Friday 8 AM-1:30 PM
Saturday 8 AM-1:30 PM
Sunday Closed

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