3.2 (38)
1298 Stafford Dr, Princeton, WV 24740
(304) 487-2445
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robin Williams
2023-12
11/22/23 - Tonight we stopped at CVS in Princeton, West Virginia for some forgotten travel items. The young lady at register was so friendly and helpful, she quickly found all the stuff I needed and we were back on the road in no time! I didn’t catch her name but she has lots of brown hair and wore a pumpkin sweater. She was working the register at about 9:00 pm today Nov. 23 and I want CVS to know that young lady is a keeper!
Paul Shrader
2024-04
Very slow prescriptions usually not ready even when you give it to them the day before . Pull up the other day at window girl stayed and help vendor empty boxes even as I set at window and people behind me then told my script wasn’t ready even though I called in day before to take to my doctor appointment which I was not able to go too
Angie Holcomb
2023-05
I understand their are thousands of people getting meds but when you arrive at the store 40 minutes before they are to have lunch break and their are 3 or 4 people ahead of you and you still don't get your prescription until after they get back from lunch is just ridiculous!!!! If the persons medicine isn't ready make them move on and help the next person. Mine is ready and paid for and ready for pick up so it would take 2 minutes but no it took 40 minutes for 3 people before me. Not cool!!!!!
Vickie Bennett
2023-07
I live 45 minutes from Princeton CVS so I wanted to make sure my Rx was filled before making the trip. I called 5 times, went through the automated drill, then was hung up on each time waiting for the pharmacy to answer. I have CVS Caremark, but I will not be wasting my time on Princeton CVS again.
Patricia Daniels
2022-05
I purchased items on a extracare sale. One of the items supposedly wasn’t valid. I asked to exchange it with the identical item that was qualified that was the exact same price. The store was so difficult and wouldn’t allow me to do this. They said it was because I used extra care bucks and my care pass reward. They told me to call customer service which transferred me to the extracare dept. Of course I got someone that was foreign and couldn’t comprehend what I was saying. If someone else walked in they would have gave them the exchange without requiring a receipt. The Princeton store 6314 had the rudest employees and management. What happened to the customer is always right. I did nothing wrong and it could have been resolved in a matter of seconds. Now I have wasted 30+ minutes of my life I will never get back.Sincerely,Not wanting to be a Karen
Angela Rose
2023-08
I haven't had a good experience here since the early 2000s. They are horrible.I do not regret my move to the Walmart pharmacy.
Glenn Ogden
2015-05
Well, to say the least I am very disappointed. I sent over a request to have some photos developed and received an electronic verification and response that they would be ready in an hour. I waited around 6 hours later and drove 20 miles from Giles County Virginia, only to be informed that the computer that can process the internet photos has been broken for 4 WEEKS. When I asked why someone didn't call me, the employees response was I just started working tonight. This was a waste of my expense and time. If your computer had been down for 4 WEEKS!! then I should have been notified by e-mail or phone! Very bad customer care! and not even an apology! Training issue or apathy?
Joseph Lambert
2023-05
Awful, have a prescription sent in in the am go to fill it in the pm and they say it's not showing, inhalers needed for my child. We will be switching to Walgreens.
Kristy Gills
2017-05
very disappointing. I changed to cvs cause rite aid was so rude an now they must of inherited the same employees cause they r just as rude. when u tell someone there prescription will b filled in an hour an then 2 hours later it's still not filled. what the hell. it's not like I'm waiting on 10 different meds it's 2 things. they definitely need to change the wait time cause its never 15 mins anymore it's always 45 or longer.....
Alex
2022-05
Everyone looks absolutely so glum. I went in to print some photos, had an error on the machine when printing. Nobody did anything technically wrong but Jesus, give a verbal response when something is wrong. A simple "I'm sorry, let me get someone to help you with that" and a smile goes a long way.
David Mullins
2023-05
They need to get with the 21 century and not be so slow about getting peoples meds ready and not take 3 day or better trying to get meds switching to Walgreens they are so slow here
Aaron Wilhide
2023-05
every time I try to get my scripts filled there is a problem. every time for the past 9 months I am finding another pharmacy these guys are hot garbage update this month still problems I am finding a new pharmacy where they can get a simple scrippt right
Buck Badmaev
2023-07
10 bucks for generic 4x4 gauze. This is the point you loose me to your bs prices. God bless
iBeatz / Incidious Beatz
2019-05
Very. Ice and plenty of parking. Public restrooms are available inside and ask us a drive thru on the back side, I believe 2-3 lanes. Always fast and friendly, very informative and knowledgeable with many of the prescriptions. Pharmacy is in the back of the store.
Angela Ely
2024-03
Only pharmacy that I will go to to get my medicine
Jason Meadows
2023-06
Very clean store. Staff is amazing and very helpful. I wouldn’t go anywhere else just because they really care!!
Jason Church
2023-05
Susan was so great! Very polite and nice to chat with! Store was clean and well organized!
Figment
2018-05
Extremely busy pharmacy with drive-thru. Otherwise they have the usual merchandise and quick foods and drinks selections found in any CVS.
Mitchell Daniels
2021-05
Clean friendly, helpful staff if needed. And it was clean 👌that is always a pat on the back my book. Good job 👏
Kathy Craft
2016-05
The worst service I have ever received. They always leave something out of my medications. This happens every month. As of today, I will no longer be using their services.
Missy Joy
2022-05
Staff at this location have always been courteous and helpful with me. I love the coupons!
Lynn Lambert
2021-05
Pharmacy staff is very rude. I’ve been going here for years. I changed to a different pharmacy due to this reason
Jordan Morgan
2018-05
Good place to get drugs filled just ask them if they have it available ordering some meds take time
Chasity Bailey
2014-05
Very Rude and slow to fill a medication order.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-8 PM |
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