4.1 (33)
2002 20th St, Nitro, WV 25143
(304) 755-3334
cookefuneralhome.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steph Jackson
2023-06
I can’t praise the staff enough for making a horrible time for me a little bit easier. They allowed me all the time I needed to spend with my fat daddy and assured me he was in good hands. I’m sure my cat was treated with respect and the services are affordable. Now my little guy is home where he belongs and I can’t thank Cooke Funeral Home enough during the difficult time.
Jillian Hager
2023-09
I thought my review posted a year ago but I could not find it. Dustin and Sara were both very compassionate, professional and helpful during this difficult process. This was my first time choosing this option as a way to lay my sweet boy to rest. I will forever continue to choose Cooke for my place of business. There were many options for urns and both Dustin and Sara explained the best ways to care for the urn to keep it in excellent condition. I will definitely recommend this business.
Danny Tomblin
2023-11
I’m posting this for my Danny. They were so kind, caring and just let me cry as much as I needed. We chose them after I watched them caringly place peoples pets in their vehicle to cremate them. Yes I sat there and cried. I highly recommend them to friends too.
Rachel Moss
2023-08
We have used them to place several cats to rest over the last 15 yrs or so. recently, we lost our oldest feline. I've was in contact with cooks about buying the urn and sealing it as we were out of state when the death occurred, so she had already been cremated. I can't get an answer, a call back, or even a return text!!!! terrible business!! do NOT recommend!Edit - about 30 mins after writing and posting this review they called me to say my baby's urn was completed..had someone been in touch in the past 2 weeks from my several attempts of contact, I may have bought it but I did already take my business elsewhere. advice to the woman who called me....you are calling a person that lost a family member! you should keep that in mind with the tone of your voice on your future calls.... It's insulting..0 out of 10 DO NOT RECOMMEND this business
deb burdette
2023-08
I have used Cook for My animals and all 3 times have been very pleased. They are very helpful and respectful and affordable. A five star rating from me!
Lori Lipscomb
2022-05
Our dog passed away on a Saturday morning and we called and left a message and got a call back within the hour. They set up a time to meet us at the crematorium shortly after. I was amazed at the affordable services and beautiful urns and keepsake boxes they had available (but not required). They took so much of the stress of losing a beloved pet off of our shoulders. Again, it was extremely affordable and a very easy process. Everyone there was extremely compassionate and kind.
Susie Given
2020-05
The fine people at Cook Pet Crematorium are the most sympathetic, caring and understanding people that I have ever dealt with during a time of loss. Unfortunately, I have had to use them on several occasions and they are always caring, loving and treat my animal as their own. Thank you for being there and helping those of us who love our pets as family.
T
2021-05
I can not say enough wonderful things about Cooke's. They were so understanding and caring with regards to the loss our little yorkie. Kelly and Brian reassured us our little guy would be in good hands. They are very professional and courteous. Than you so much for everything.
Lee Ayers
2023-05
I was prepared for the worst, I had been told lots of horror stories about funeral homes and their high pressure upsell tactics. However, there was none of that nonsense. Out of this whole process, Cooke Funeral Home was extremely helpful, kind and courteous. I really felt like they just wanted to make the worst day of my life as easy as they could. I truly cannot recommend them enough, and I am eternally grateful to the lady and gentlemen that assisted us.
ditty rosengarten
2018-05
There comes a time when you inevitably must say good-bye to your precious family pet. He/she gave so much and asked for so little. Cooke Pet Crematorium helped make this devastating time so much more tolerable. Their compassion, professionalism and understanding helped to begin our healing process. Your pet deserves the best and Cooke is the best.
Niki Meadows
2020-05
We lost our good boy on Monday and went to pick up his cremated remains today. The staff was kind and caring. Losing a beloved pet is so difficult and this is a very professional place that provides a necessary service. We were pleased with our experience and will take any other animals we have there when the time comes.
Sheila Seckman
2019-05
Highly recommend Cooke Pet Crematorium! When I lost my golden retriever Nevaeh I was devastated. The staff here was very kind and genuinely caring. Nevaeh was my first fur baby and my first fur baby to cross the rainbow bridge. My heart was crushed. Cooke Pet Crematorium made the final plans easier to accept. Thank you so much!!!
Jessica Willard
2021-05
We lost our cat Yella on Sunday who was with me for 17 years. I was very heartbroken(I'm still heartbroken) and in shock(still kinda am) and everything else. I didn't realize they were closed that day. But we got a call back and was able to take her in. And we got her back the next day.Thank you so much for taking the time out and doing what you did for us. We appreciate it!
Monique Triana
2020-05
How this place got five stars I'll never know, with your employees telling the parents of deceased pets while they hold their ashes, insulting them on their choice of pet. Whether it be a rat a dog or a bird, who the heck are you to insult a grieving pet parent while they were picking up the ashes of their pet. You should be ashamed of yourselves.
Jennifer C.
2020-05
Lost my boy Stewie last week and made the dreaded final drive. They handled my boy Buster several years ago as well. A difficult time, they make it as peaceful and stress-free as possible, from start to finish. Thank you, Cooke Pet Crematorium, for helping me at the worst time.
Mollie Derrick Stewart
2018-05
We have had 3 of our Boxers cremated at Cooke’s. They’re very compassionate and we received wonderful service during this difficult time. I highly recommend Cooke’s to anyone looking to cremate a beloved pet.
Bexie Kitty
2020-05
Wasn't aware it was standard practice for employees to insult people for their choice of pet. Doesn't matter what that animal is, you are paid to do a service and to do it respectfully.If you can't be respectful for five minutes you should not be working at a crematorium. Shame on this place for allowing that.
Chandler Plotkin
2022-05
I lost my cat Starla recently and the receptionist/whoever I spoke to was very sweet, caring and patient. It was very much appreciated, especially for the situation. So thank you all again! :)
Stacey Lindsey
2020-05
If you're going to hire people make sure they are respectful of all creatures big and small. There is no excuse to insult someone based on the animal they love, especially when they are grieving the loss of their fur baby.
Patty Deluca
2020-05
Awesome experience and very caring!!! Cannot thank them enough!!! We were distraught to lose our precious Dozer an they made everything easy. They even carried him from the car for me ....Thanks soooo much !!!!
Kimberly Harry
2020-05
I can't say enough good things about this place! They are the best! I'm truly Thankful for all of their help and how well they treated my next to almost inconsolable daughter. Thank you all so much for taking such great care of our Smudgeface!
Brandon Bailey
2020-05
Very nice and honest people, took care of everything, actually one of the cheapest rates for pets I could find, highly recommend A+
Tyler Allen
2020-05
Staff discriminates against exotic pets going as far as insulting thier customers on thier chioce of pets
Scott Adams
2017-05
Very nice people. They came in after hours on the weekend and were very helpful with everything!
Sherri Keelor
2017-05
Wonderful service for pets and very kind folks there.
JD Messer
2017-05
Thank you for taking care of my Dogs Blue, Sticky, and Ava when they passed🐾
Ember Moon
2021-05
The staff caring and very helpful.
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | Closed |
| Sunday | Closed |
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