4.6 (170)
1 Franklin St, New Martinsville, WV 26155
(304) 455-1650
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
WV Almost Heaven (Montani Semper Liberi)
2023-12
Friendly staff. Knowledgeable and eager to assist. They make any venture into the store, quick, easy & efficient. They seem to have everything, if they do not have what you need, they try to point you in the right direction to find/get it. Highly recommend. Good folks.
Makleigh Young
2024-04
Love the prices so don't have to drive down to parkersburg
Eric Brock
2024-03
Staff is very knowledgeable, they even loaned me a tool free of charge.
Erica Streets
2023-12
Had everything I was looking for and at a reasonable price..
Kitty A
2024-03
They weren’t kidding, they are very helpful hardware folks
Carl Nelson
2022-05
This place is gold with the staff. Jim, Doug just to name a few are by far the reason I keep going back, very knowledgeable and helpful on anything I ask them. I have not only completed my tasks thanks to them but improved my self with the knowledge they give on the topics I ask. I can tolerate the prices because of the staff and the reason I'm giving them 5 Stars is because of the customer service that you get here. Better than lows by far and Carter lumber. The owner should be proud of the people working here 👏
Carter Bohrer
2023-05
Amazing staff. It’s nice to have a somewhat local store so you don’t have to go far for something you need. The staff make this store exceptional. They know what they’re talking about and are always there to help. I’ve yet to see this care anywhere else. You need just about anything and they’ll be there to help!
West Acres
2023-06
They know where things are and they know what items you need for your project. they have good tips to use to do the project. They are very helpful.
Jay Allen
2023-11
A bit pricey but what isn't right now.
Carolyn Greco
2021-05
Excellent customer service from the man that worked in isle 4 I believe. Its a round table for everyone to obtain their building & construction items. Other areas not so happy. The men were too busy to help me because they had a very long conversation. I waited about 5 minutes just to get an answer about a product. But they just kept standing there talking. It was not until I WAS getting annoyed that I let them know.. Excuse me... I'm not trying to interrupt your conversation.. But I am in a hurry. So can you please help me?! Finally he gave me a couple prices on the 2 items I was interested in then finally he settled on the correct prices. Otherwise everything that I got for my project.. Was much more reasonable then anticipated. The cashier was also very helpful in directing me where to go and she also was able to locate my old Ace Hardware Store customer card. So overall a good experience. But I feel employees should be certain the customers are taken care of rather than chatting with your co worker endlessly.. They COULD have easily picked it back up at a later time and my experience would have been exceptional. But bc of that it was still considered good. But not great.
Denise Burgett
2020-05
We came in about 15 minutes before closing time because we thought it would just be a quick in and out but it wasn't that easy, however the guy helping us was very patient and told us don't worry about it that he would stick by us until we had what we needed and he truly did, I am very grateful to them and definitely recommend this place and will be going back
Matthew Goding
2024-01
Amazing help as always
Will Garuccio
2021-05
Awesome place. I shop here on a daily basis. They have a huge selection and fair prices. The people are very knowledgeable and friendly!
Sam Helmick
2021-05
Great store, great staff. They know what they are talking about. It's crazy how knowledgeable they are compared to Lowe's or home depot that seem to take in whoever off the street.
Daniel Postlethwait
2023-08
Excellent place and awesome people to deal with
Billy Burckure
2024-04
A great place
Rocks Cousteau
2023-05
Nothing in stock. High prices. Dirty Store. Probably wont shop at an Ace ever again. Worst of The Worst
Norma Leehugh
2023-05
Always great service very nice people..
Virgil Doiron
2021-05
I like this place they have pretty much everything i needed. My only complaint is that they aren't open on sundays
Samuel “El Jefe”
2022-05
Great selection, knowledgeable employees and prices good. However the rewards program is a gimmick.
Charles Wright
2020-05
Everyone is friendly and courteous. Great staff and have everything you need or can get it for you.
James Shinn
2022-05
Been going to this place for decades. Knowledgeable staff good inventory.
Dana B
2024-04
Has what you need for home repairsSame as Ace Hardware
Brian Gay
2021-05
They are always willing to help you get what you need for the right price.
Mark Dierkes
2018-05
Any questions about siding, doors, window's, etc., ask for Steve. Very helpful. Highly recommend this store.
Garth and Hannah Maibach
2022-05
Would definitely recommend Ace Hardware New Martinsville! They staff are knowledgeable, friendly and efficient. Thanks Ace!!!!
sybil Just
2022-05
They where every helpfulHad what I neededAnd I was in and out
Jon Baker
2019-05
Great place to shop. Staff is excellent and very helpful.
AllieCat
2022-05
Good customer service and assistance. Had what I needed.
Hannah Brown
2018-05
Have everything you are looking for or can tell you where to get it. Super helpful and friendly staff.
Monday | 7 AM-5 PM |
---|---|
Tuesday | 7 AM-5 PM |
Wednesday | 7 AM-5 PM |
Thursday | 7 AM-5 PM |
Friday | 7 AM-5 PM |
Saturday | 7:30 AM-4 PM |
Sunday | Closed |
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