4.2 (248)
1212 Lafayette Ave, Moundsville, WV 26041
(304) 845-8116
kroger.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lillian Ramsey
2024-02
Already hard enough having to check online inventory for all of the Krogers, Walmarts, Walgreens, and CVSs in the area for my sons formula because it’s never in stock and of course when I have to call the customer service desk of Kroger in Moundsville the customer service desk lady has to have an attitude about having to go check, “you have called here before about this haven’t you?” Yeah obviously months ago because my baby needs formula? Don’t know how people have the audacity to be rude over having to do the job they’re paid to do and over baby formula at that 😒 Won’t be shopping at Moundsville Kroger anymore..
Brandon Vanness
2024-04
Always have a good selection of products in stock. Great prices.
sybil Just
2024-04
Love my Kroger...The Best..Where I get my gas ..Super Store.. Always fresh food..full Shelves
Matt Dillon
2023-06
Shop here often. Went to get pop, sign in front of coca cola 12 packs said 4 for 15.00. They weren't. It was a sign for 6 packs of bottles which were no where near the adverisement sign. Bait and switch?
adam w
2023-10
Love to shop there need a new morning cart pusher though
CeeDee Ree
2023-10
My favorite place Much more professional WalMart Sucks and the management is horribly untrained and useless
Margaret Lopez
2023-05
I go out of my way from Bethlehem West Virginia to shop at this location. I visited your store today and had a problem with the deli dept.. I went to customer service they gave me a manager right away. E'thel Lewis was very concerned with my issue addressed it in a very professional manner. So kind i appreciated his personality and demineer. Wish all Managers conducted themselfes as he did. My' #1 Grocery store. Thank you E'thel Lewis your AWESOME!
Brenda Harris
2019-05
Don't try using the self check out, especially at night, it only works about a third of the time. You scan an item and it doesn't register. Watch the screen carefully; if you don't, you could leave the store with unpaid items! Luckily I usually have an idea of the cost. Maybe they needs clean these more often due to the amount of use. This week I would of had almost $10 worth of items that I scanned that didn't register.
Channing Krulicki
2018-05
I have shopped at this location several times and its been a pleasurable experience every time. Sunday afternoon seems to be quite busy so you might spend a few minutes waiting in line but their experienvef cashiers move quickly. Customer service has incredible attention to detail.
Emmy Campiti
2022-05
They are usually helpful and nice. Not had a bad time here in a long time. Just don't expect the store hours to be correct. Says ten but they lock the doors at 9:30 and you can't get it. Not sure why they don't post proper hours.
Adam&Shelby Stewart
2018-05
I like that I can use my digital coupons at Kroger's and you get fuel points whenever you earn them from buying certain foods and using your coupons,it's not too bad if you have to take the kids and they have little carts that they can push themselves a little bus thing they can ride in. An also like a free cookie and a free banana ,very nice fresh fruit bar and a nice vegetables as well and the staff is great we also get our medications there and they have a really nice staff as well for the pharmacyThey have a lot of parking and they have wheelchair parking
R Ten
2019-05
The lady who worked the meat department was very helpful. She took the time to explain how to set up my Kroger's online act to get the best deals. She worked 10/14/18 during the morning shift.
Kitty A
2023-05
Why are you hiring women in the bakery who can’t bake? I called to see if they could make a three layer cake and she doesn’t know how. Is that a joke? Im visiting from central Ohio where every single Kroger can make these cakes. They hire and teach 18 year olds to bake these cakes 🙄 please hire a baker at your bakery, that’s just pathetic. To the baker- get on YouTube and learn because that’s the simplest of requests. Talk about being under qualified for your job tittle!
George Jackson II
2023-05
all i want to do is see the weekly ad. maybe i should shop the competition? i can find their ad online in about 3-5sec. they obviously want me to see whats on sale this week.
Mark Dierkes
2019-05
My main goal shopping at Kroger is the meat department, which has nice selections of chicken, ground chuck, and steaks.Still hard to believe their Cracker Barrel cheese is $2 more than Walmart.Also, repaved parking lot or an honest attempt at filling potholes would be appreciated.
Joseph Hayes
2019-05
Friendly staff and store's well maintained. Pharmacy personnel are very efficient and willing to help even with over the counter health and beauty products.
robert hartley
2018-05
Went to the register ( the belt was empty,) a woman with a check book standing at the register. Waited 5 minutes till an employee showed up with 2 packs of cigarettes, "is this what you wanted ?" "No". Wait 5 more minutes while they went across the store again looking for the right cigarettes. This should not happen. Have a checkout specifically for purchasing their damnable cigarettes.
Terry Wright
2023-05
Don't shop here much anymore but need more employees took over 25 minutes to get 12 balloons blown up
Rizen1990
2022-05
The delivery department is practically useless now. All I've gotten lately are my orders being pushed back to unrealistic times. Probably shouldn't have this Kroger deliver anything.
nola sizemore
2019-05
Kroger in Moundsville,West Virginia is wonderful! The store is clean,the employees are courteous and there is a good selection of fresh meat and produce. The organic sections of the store are excellent.
Nancy Knox
2019-05
The deals were great,and so much to choose from. The only thing the store was crowded and people we're crazy,but all in all it was a a fun and pleasant trip
Ken Parker
2020-05
So the Deli is open 24 hours yet everything else Including the store itself is closed at 9pm??.... Ummm.... WHAT? Haha! You ppl are open 24 hours a day so why not make it till at least 11pm-12am??...
Jillian Mcvay
2017-05
I love krogers it has great deals and the reward program is awesome. They also send you perfect coupons based on what u buy with your card.
William Mikels
2018-05
Shop here all the time best place to get most my gluten free food need in the city. Just need to get the nonfrozen gluten free hot dog buns.
Kara Bellen
2018-05
Love the friendly staff! Just wish it was stocked better sometimes. Overall great prices!
Debbra Hunt
2021-05
I have shopped at Kroger's in Columbus, Ohio for over 35 years but just moved to Clarington, Ohio in September 2019 and found out there is a Kroger in Moundsville, WV, not to far from where we live also a couple other stores that I Love to shop at so I am a happy camper right now 😊😊😊
Roy Garrison
2023-05
Usually has everything I'm looking for and is not as expensive as Walmart
Kelly A
2019-05
Friendly manager & employees. Always ready to help if needed. Great deals on what our family needs.
Clarence Meyer
2019-05
Was able to find the stuff I was looking for, the only problem I ran into was the electric buggy I had wouldn't stay charged,
Nathan Underwood
2021-05
Normally a great experience, but I was extremely disappointed that they aren't enforcing their own, posted mask policies right now.
| Monday | 7 AM-10 PM |
|---|---|
| Tuesday | 7 AM-10 PM |
| Wednesday | 7 AM-10 PM |
| Thursday | 7 AM-10 PM |
| Friday | 7 AM-10 PM |
| Saturday | 7 AM-10 PM |
| Sunday | 7 AM-10 PM |
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