4.5 (156)
416 Suncrest Towne Centre Drive, Morgantown, WV 26505
(304) 381-4296
petvalu.ca
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Darien Becker
2019-05
Very well kept establishment. Homeward Bound WV Humane Society has cats for adoption at this location. Most upscale dog food brands are there. The washing station provides equipment for easy washing your dog. Dog toys are $7-10. Not too bad compared to Walmart and such. Would definitely go back simply because it's pet friendly.
Caius Hughlanus
2021-05
Great place to take my dog for a bath. And they have a small but varied selection of products there to choose from. Small little franchise store. I love supporting small businesses so I prefer going here.... It's 10 dollars every 30 minutes to give my dog a bath... But for me that's a great bargain my bathroom at home is not very conducive to bathing a very furry dog lol.
Stephanie Cleghorn
2019-05
Great place to get things for dogs but not much of a selection for birds. I wish they had more toys for birds but I will most definitely be visiting to purchase toys and treats for my dogs and my clients pets care for. I absolutely love their bath facilities. It's so easy to give my 73 and 58 pd dogs a bath, they provide everything you need to give your dog a bath and the staff is very pleasant and helpful. They have a large selection of everything for dogs clothes, toys, treats, bones, anything you are looking for!! Definitely recommend stopping in
Nita
2019-05
Super helpful staff. I just adopted a puppy, and the staff member walked me through switching her off the brand the shelter had her on. The house brand, Ultra is great quality, and they have gluten free options. She didn't have a sample in stock, so she gave me a whole bag to take home with me! Sure I could find things a little cheaper online, but it's these great human interactions that keep me supporting small shops like this one!
Kimberly Robinson
2019-05
I love bringing my dogs here to bathe them; it saves my back and saves me from cleaning my own bathtub of dog hair, all for $10 each. The store has 3 tubs of various depths (same height from the floor) and provides shampoo & towels. Dryers are available, but I don't use them. The staff has always been friendly and accommodating.
Chris Ferrell
2019-05
Its a nice location with friendly staff. Great place to find things for cats and dogs. However if you have other types of pets the selection is fairly limited.They have dog washing bays so you can bring your dog in and give them a bath. I also like the fact they work with local animal rescues to put on events to help with adoptions.
Cameron Quillon
2016-05
READ UPDATE: Very friendly staff, incredible selection, self-service dog bath station! What's not to love? I would recommend this to anyone who is in need of specialty dog food/supplies that you can't buy at a big-box pet store (Acana, Taste of the Wild, etc.) The self-service wash station is amazing and it's only $10. They provide shampoo, towels and a hair dryer. Great place!11/1/2015 update: Quickly ran into Pet Valu to pick up dog food. Grabbed a bag and walked to the register where a woman (presumably the owner) was standing behind the counter talking on her cell phone. As I stood there for nearly a minute and a half, she finally pauses her phone conversation and asked if I was ready to check out. I said I was and she immediately left from behind the counter and began calling for her employee. After several minutes a very nice, younger woman approached me and apologized for the long wait.If you're going to be in your own store and stand at the checkout counter, the least you could do is end your phone call and assist your customers. I'll use this store in a bind, but will continue to purchase my pet supplies from another retailer (website, not local). I wish I could support a local business, but cannot when the owner couldn't care less about their customers. Honestly the only thing saving this store from a 1-star review is the friendly staff.
Jennifer southern
2017-05
Love this little store. Great place close to home to grab good quality dog food, treats, and whatever else we may need for the fur baby. Also has bathing stations. Staff is always friendly and helpful. Store is always clean.
Matthew Bartenschlag
2017-05
Great place. We bring our dog in for cookies pretty frequently, and the staff greet her by name. They have picture contests that are pretty funny. They also partner with a cat shelter, so there are always a few cats on display for adoption. Price and selection are both pretty good.
Sara Friedel
2019-05
Great customer service, very clean and organized store, everybody in the is very friendly and helpful, and they carry a better variety of higher quality dog and cat food choices than big chain pet stores for the same price. A+ all the way around.I've been going to the Pet Valu near me for two years. I went in today to pick up two small bags of cat kibble for my hedgehog (two reasons: one, food marketed for hedgehogs is garbage; and two, I mix together two types of kibble to control the protein and fat percentages). When I went to pay for them, the cashier told me that one of the bags was past its expiration date (it was on the back of a shelf and hard to see, it happens). She offered to give me a discount on the larger bag of the same food or any other food I wanted. I went with a similar small bag of food and got a 30% discount on it. You don't get customer service like that at Petsmart or Petco. This pet store is top notch!
Dakota Dotson
2019-05
Nice pet supply store. Super friendly and knowledgeable staff. Had some good deals on pet toys and treats and then they had some things that could be found cheaper elsewhere. Would shop there again.
Dave G
2021-05
This pet store is packed with quality products. A small store but that is what makes it perfect. Knowledgeable helpful staff. They also have dog washing stations by appointment. Highly recommend over Petco...
Ben Markle
2016-05
The prices were comperable or less than PetCo; mostly lower. The store is laid out nicely and it looks moe like a boutique (wihout the crazy prices). The layout was open and airy. The staff was very helpful without hovering. Awesome selection of suff. Their pet food is availabled in sample bags for $1 so your pet can try before you buy.
Mitzie Kennedy
2019-05
I really love this store because they do not sell any animals!! I love that you can wash your own dog. I wish we had one closer to my house in Weston, WV!!
Jessica Johnson
2021-05
LOVE the Morgantown store!! Staff is beyond helpful and the manager is the best, ALWAYS so helpful and interested in your pet(s) I travel over an hour to shop there for my pets and can't say enough good about it.
David
2020-05
I used to buy all my pet supplies from Petco, but have since switched solely to this store. Friendly staff. Clean store. Wide variety of products. Decent rewards program.
Kayla Kyle
2021-05
They literally have almost everything and anything you can think of for a pet! I also love how their pet washing stations are located in the front of the store where you are able to watch them!! (:
lisa panico
2022-05
I’ve been here often bathing my dog when it was 10 dollars which is now 15 no problem but the shampoo is so watered down I had to use half of the bottle
kevin beason
2019-05
Very helpful, great washing opportunity, good assortment and prices. Loyalty program that works and awesome respect for Warriors and their War Dogs. Took membership right away.
Kayla Follmer
2020-05
This store is the best! They carry great pet food brands and the staff is incredibly friendly. We definitely prefer this to other pet store chains.
Bailley Reggetz
2021-05
I love this place! They always have good deals and plenty of clearance items. I also like how they have donatable pet items all around. I highly suggest coming here.
Michelle Miller
2020-05
The main thing they carried was for dogs or cats. Was hoping to find some stuff for a fish tank they didn't have anything besides plants that they wanted 15-29$ for. Not the pet store I was hoping for.
Austin Price
2018-05
Friendly people. Good products. They tend to have more high end expensive pet supplies and food, but with the price comes the quality. Dog wash if you have a dog.
Preston Pratt
2018-05
Very limited on items and not very knowledgeable. I was looking for fish stuff heaters and food. They had no idea what they had I had to help myself. I got the very hippy vibe and very over priced must be taking advantage of the doctors and professors in the area and not the little people.
David Clark
2019-05
Great place to take your dog for a bath, toys and a big bag of quality food.People that work there are very friendly and helpful.
Zachary Wolfe
2019-05
The store is really nice. The staff is really helpful. However the prices in the store are ridiculous. Things are so over priced compared to stores like petco
Jordan Crawford
2019-05
Very competitive to local big name stores. Staff is super nice and helpful, and the dog washing station is super cool.
P G
2018-05
Easily the best Pet store in Morgantown. They have awesome treats and a deep tubs for you to bathe your dog in.
Alexandra Banks
2018-05
Best pet store in Morgantown hands down. The staff is above and beyond helpful and they actively support animal welfare groups in our area.
Kiera Trump
2021-05
I called to ask about going in to bath my dog, the woman on the phone was exceptionally rude. I’m not one to ever leave a bad review but this woman on the phone today was so rude I’m not sure I feel comfortable going back there to bath my dog.
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