CVS Pharmacy

jay

2024-03

i’d give this pharmacy 0 stars if i could. avoid this one at all costs because I have epilepsy and they NEVER have it on time and they will be rude if you ask when it’ll be there!! i’ve been dealing with this issue for months so i am done with them and switching pharmacies. i have never dealt with a more atrocious pharmacy staff in my life. they are extremely frustrating to work with and won’t give you any answers, so this will be my last time picking up my meds from them. (probably will take a week since that’s how it ALWAYS is) they don’t care about your needs, so avoid this pharmacy at all costs PLEASE!!! ESPECIALLY if you have epilepsy

Julia Van Albert

2024-03

seriously the worst pharmacy ever. the workers are really rude in person and on the phone and won’t help with anything. constantly telling me different things than my doctors and insurance company. can’t believe this cvs still has this pharmacy even open. no wonder there is never a line because i guess this is known to most people who live around it.

Jasper Fessmann

2023-05

Changed into the worst pharmacy I know off. We have been going there for 5 years. It used to really great – staff was friendly and efficient. However, in recent month they have become very unfriendly to downright rude. Last straw was today: We phoned in about a refill of an antibiotic for our 6-year-old daughter and the pharmacist was so disrespectful that we have decided to switch our entire family over to Walgreens. He also treated the WVU nurse the same way when she called in. I will never set a foot into this store again and not use CVS in general.

Amber Farrell

2018-05

Have been coming to this CVS for the past 4 years and never once had a problem. Tonight I have had the ABSOLUTE WORST EXPERIENCE of my LIFE.I visit often because I love the CVS beauty bucks program. Tonight my girls and I stopped in since they had a great sale on lip gloss. We were in the make up aisle maybe 10 minutes while my daughters picked out what color gloss they wanted. We started browsing around and my 3 year old said she had to go potty. No big deal I took her back and we set all the make up OUT SIDE the bathroom entrance. (Cameras will prove considering there is a camera right outside the door)When we came out a manager greeted me. My daughter wanted to exchange her colors so we went back to the aisle. The manager came over and asked if I was planning on doing any more shopping. I was a little thrown off. Then he asked me where the colors went that my daughter put back. I knew where this was leading. I showed him what we put back and confronted him and his response was “I just need to keep inventory on my store”Hmm do you harass every customer that puts something back???Then he proceeds to pretend to call im assuming the cops while standing next to me. “Please meet me down here immediately. Where a-bouts are you. I need you here as soon as you can.”By this time I am absolutely mortified that I am actually being accused of stealing $2 lip gloss. I wanted to do more shopping but this man made me so uncomfortable. If he was in “his” store more often he would know I visit almost weekly. Then to follow me to the front! I ended not even finishing my shopping and paying for way more lip gloss than I wanted because I just wanted to leave after being humiliated.When I got my girls in the car I waited for the cops to come because I truly thought they were coming. I called the store 3 times asking for the manager though each time he was on the phone. I told the employee I was out front and would like to speak to him because this was absolutely ridiculous. 25 minutes of waiting and 3 Phone calls he finally came out. I asked for his name and he refused to give it to me. His response was “if you want it it’s on the wall”.The thing that I think is funny is I was coming from the gym so my hair was a mess (oh and yes red) I had no make up and was in gym clothes. I have two daughters ages 2 and 3. I probably looked like a young mom that couldn’t afford $2 makeup yet I have built a business larger than he would have ever imagined. I could have bought the whole shelf of make up if I wanted. What if I walked in their in a suit would I have been questioned???I am not sure where Doug Buser went to school or even if he has a business management degree though I know when I got my degree customer harassment and discrimination was brought up MANY times. I think it’s disgusting that he thinks he can treat customers like this and quite frankly I think CVS needs to reevaluate their management or give better training because this is NOT how you run a business.

Roger Lance

2024-02

Didn't carry what I wanted but said they did online

Keshu Dass

2023-05

Medicine and many many Things to be purchased here with little discount.

Hamod Alrabeea

2019-05

Worse cvs ever