2.8 (50)
496 High St, Morgantown, WV 26505
(304) 284-0499
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Samantha McClurg
2024-01
The stored closes early every day! It’s very unprofessional and it’s 1155 I got here 1150 and doors have been locked since! And I can see employees hiding behind the counter
Tamberlyn Stiles
2024-04
Very clean and very friendly. Helpful and I would recommend this store to anyone. Prices are very reasonable for the location it is in, Thank you CVS.
Madyson Loudermilk
2024-05
If you’re gonna park here to pick up your prescription, make sure you don’t grab a drink first. They’ll tow your car
jessica osbin
2023-05
Attempted to go into the store at 11:50 pm to pick up some cold medicine. Doors were locked Matthew picked up the phone when I called . I asked for the store hours he told me they close at 12 am. I said ok why are the doors locked at 11:50. He responded with well I have to do closing stuff. When questioned about his inability to follow store hours which are registered and approved via corporate his response is why are we even having this conversation and hung up. Extremely unprofessional oh he’s also apparently the manager.
Collin
2024-01
Aggressive towing here. Want food before heading into CVS? Your car will be towed within minutes.
Marissa Irwin
2023-06
New update:I still use this pharmacy. They have treated me 1000 times better than this one experience, which involved two different CVS stores. Ever since this one bad experience it has been nothing but good ones. Even when we get new pharmacists, the staff always know me right away. I never switched pharmacies, and I’m actually glad. I’m upping my review to 5 stars because this CVS has made me feel like family, and because of the convenience of being so close and having free parking for whenever I don’t feel like walking.UPDATE: While I still had a horrible experience, I do want to update this review because Erica did apologize to me, and since then she has been as helpful and friendly as can be. I do appreciate that, so I've added a star and updated my review.Never in my life have I had to deal with such incompetence and unprofessionalism!!! The “manager” Erica is EXTREMELY rude and CLEARLY has ZERO customer service training or skills. Be prepared for her to be completely unempathetic and to YELL over you. I work in the medical field and handle angry patients all day long and somehow I’m able to have 99.9% of them satisfied by the end of my call. Don’t expect anything like that here!! If you’ve been waiting 2 weeks for your medication, had it transferred back and forth between two stores, had ZERO communication from EITHER of the two, and still didn’t have your medication, you’d be upset too, right? After this script is filled, I’m switching pharmacies. I wanted to stay with this one since I can walk to it from where I live, but to hell with that convenience. It’s been the biggest headache dealing with these two absolutely incompetent CVS pharmacies!
Keilee Smith
2023-05
I have been with CVS for a year or so picking up my meds. They have shorted me my pills or not had my medication in stock at all. I have had to wait a week in between refills when I have ran out because they refuse to fill my medication. The manager Steven has been condescending and rude everytime I have came in or called to work out the miscommunication. I was shorted 15 pills of a 30 day script and he accused me of taking too many or losing them. There have been no efforts to make this right. I called corporate to investigate because I believe they are intentionally not giving them to me to pocket them. This CVS is unprofessional and unserving of their customers. The pharmacy cannot do their jobs or count apparently. I would be wary of getting any medications here if you do CHECK YOUR PILLS! They have given me the wrong count the times and given my partner the wrong kind.
Margie Parker
2023-05
Ok if i could id give no stars, at first i loved the pharmacy they helped me and always had my meds now here recently past 6 months i've been having problems with them they wont fill them on due date and say i can get it on Saturday they will be open they say but its all lies thier not open and i have to wait for my meds and its their fault but will blame me somehow and make me wait even longer next time. They need better service smh
Davon C
2022-05
Supposedly when you work in a store like this you can talk to any of your customers however you want. Ashley has an attitude. I asked if there was more honest green tea an she says whatever is there is what we have.It came to 2.24 an the price says 2.09. She says you get that when you buy 2. Well when I payed for it it says 2.09 then she started tapping her fingers on the desk having an attitude. Unprofessional an terrible customer service 😑I even told this to a manager an she says she'll address it. I jokingly said if I work in a place like this I can talk to customers however I want to. She says ill address it. 🤔
Sadie McIntire
2023-12
Able to pick up my meds and usually to find nearly anything I'd need from a pharmacy.
Jeff MàkeÀsound
2023-05
Prejudice against people trying to get well. Disregards THE DOCTORS diagnosis. Fake people loving to use in FULL, the limited capacity of their power. They go against their hippocratic oath. They do not seek to help you or follow your doctors medical advice.
M Mahfouz
2021-05
Had my son towed because he ran across the street to use the ATM before going into CVS to shop. He had to pay $100 to get the car dropped because he left the lot for 5 minutes. Makes you wonder how much of a cut the manager is getting to allow such a shady low life practice on the property.
CJ Rothaus
2022-05
BEWARE THEY TOW THEIR OWN CUSTOMERS. They have 2-3 tow trucks on standby. Just this morning a guy walked into the CVS to come out seeing his car towed. This CVS runs a very shady towing business. Avoid parking here at all costs.
Madison Dean
2022-05
Hannah was SUCH a great help. She is quite literally the best example of "service with a smile". She was so helpful and even had me sign up for a CVS Carepass! Cant wait to go back and use it.
Kenneth Thompson
2023-08
My wife is a diabetic and has other issues every time I go there everything is ready. Much better then Walgreens
Jackson Rice
2023-10
I would like to know what your pharmacist actually do because it’s not filling scrips or helping customers.
William Zanotti
2023-10
Had to wait for flu shot even though I had an appointment!
Lindsey Maust
2019-05
Aaron was the epitome of customer service today! Very helpful, pleasant and efficient. He deserves a lot of credit for his work ethic!
Taylor Helms
2023-05
Rudest employees, literally hung up on me. Told me something was refundable when it wasn’t and wouldn’t even give me store credit when I needed to return it.
Cole Dalesio
2023-05
Just like the cashier told me when I questioned a gift card policy, go to family dollar.
ISR MERMAID
2017-05
We purchased a beanie from here and it has caused quite a few laughs! Not a typical drug store purchase, I know. High St needed a CVS so this store serves its purpose.
Del IS THE VortexRETURNS
2018-05
The Phram techs there do not seem to be interested in doing their jobs. Only playing games with the customers when their refills are currently available. They have piss poor attitudes. And need to do a lot of growing up.
Calesha Bounds
2021-05
Helped me get the lowest prices for my prescriptions and actually showed a lil empathy!
isaiah turner
2021-05
Engages in predatory towing practice in conjunction with a local wrecker company by means of a spotter.
Anna Leigh Peek
2023-05
Wouldn’t allow customers to use the restroom.
Matthew Vaughn
2021-05
Closing time is clear on the door and online. So why does the store close 5 minutes before the stated closing time?
Anwar kassim
2021-05
Because I park my car and go to the bank about 2 minutes I they’re talk my car this not business
Winston Walcott
2023-06
Rude and over priced. Way overpriced
Nari Soundarrajan
2017-05
Decent deals. Convenient free parking for a downtown location.
#1 Google Reviewer
2018-05
Not too crowded, always have what you go there for!
| Monday | 8 AM-12 AM |
|---|---|
| Tuesday | 8 AM-12 AM |
| Wednesday | 8 AM-12 AM |
| Thursday | 8 AM-12 AM |
| Friday | 8 AM-12 AM |
| Saturday | 8 AM-12 AM |
| Sunday | 8 AM-12 AM |
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