4.3 (337)
1304 Fayette Pike, Montgomery, WV 25136
(304) 442-4555
dairyqueen.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julie williams
2023-06
Since this Dairy Queen has come under new management it has been phenomenal! They changed the fries and they are so much better than the old ones! Not only is the restaurant seating area clean but behind the counter is kept very neat/clean as well. The staff was attentive & the food was all hot and neatly made/packaged. We ordered three meals and it was all out within a few minutes. They took our order for ice cream and agreed to wait and make it after we were done eating. Overall very good food, service, and experience!
Patti Mullins Ingram
2024-04
I have been a return patron of this location for as far back as I can recall as a little tot, and I'm no spring chicken at 50+.As always, their Original Chicken Strip Basket with it's butter toasted bread and gravy along with fries was just so satisfying.They have recently been showing commercials of 2 flavors of newly available Chicken Strip Baskets like the hand tossed Honey BBQ strip...Which my friend wanted to try, and "Ding, ding, ding" loved it. Saying that it was really good, jucy, and really liked it. It was the same as the original on the bread and fries. It just came with Ranch Dressing for dipping instead of gravy... Which just really put it over the top.Don't fill up too much to skip the sweets, or if you do, grab something to take home for later, which is what I did... Strawberry Cheesecake Blizzard later that night straight out of the freezer was tried and true the perfect ending, my favorite and always enjoyable. 👍👍Stop in and give them a try for yourself!👌
Frances Linko
2024-05
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April Coffey
2024-02
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Joe Hancock
2024-05
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Jennifer Bailes
2024-02
The oldest person there was maybe 25. There was no leadership of any kind. Miss two items on my order. Seemed to be understaffed like everyone else oh, but at the time they were not busy. They were too worried about what the other one was doing or wasn't doing instead of just doing their job
Eric King
2023-06
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Crystal Rodgers
2023-06
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Bill Derrick
2023-07
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Kelly Compostella
2023-06
Went through the drive thru with a digital coupon for 2/$3 small shakes. The line was super long but they managed to get through the line rather quickly. Always awesome service when I go there.
Russell Sapp
2023-09
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brett james
2023-06
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Timmy Sands
2023-09
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Lisa Ramsey
2023-06
The food is awful. The food we ordered was cold and not made right. After all the money you spend you expect decent food. We will not be eating here anymore. It has went way down hill.
Tara Savilla
2019-06
I love, love, love Dairy Queen! Variety of foods and ice cream! Friendly staff ( only ran across 2 unfriendly employees in the past). Other than that, great service!Went to D.Q. again today. (4-18-19) The service was great! I returned a hot dog to get my money back. Hated the chili and the buns were not French buns. Please bring back the original chili and French buns!
Sunshine Smiles
2021-06
****edited*** after leaving this review and a comment to the corporate office I received some coupons in the mail and have had them in my wallet since. Tonight me and my boyfriend are doing laundry and he wanted some dairy queen so I pulled out the coupons for a chicken tender basket and he went. I guess the lady mentioned something about the coupons and he said they were his girlfriend's....she said your girlfriend must be pretty special to get a coupon from the big boss like that. They were closing soon and she said she was giving me the rest of the chicken tenders they had left and the service he received was much better. They have definitely redeemed themselves to us tonight so I wanted to adjust my comment and rating.Well I went to dairy queen this afternoon, there is a sign on the door that says "drive thru only" and " we will not serve you without a face mask." I had a face mask on the entire time. As I was reading the sign at least 3 employees came in and out of the store. I walked to the drive thru line stood thru 2 cars at least with the sun beating down on me, then when I got to the window 2 employees told me I had to go to the front and someone would take my order. So I went to the front. One employee came out and took someone food and told me they were ringing me up, I told her I hadn't ordered yet. A male employee came by and my boyfriend suggested they fix the sign to be more clear about the drive thru he said he would let someone know. At least 2 cars and 2 teenagers were served cashed out and left from the front where I was and probably 3-4 cars thru the drive thru. There was approximately 6 or more employees going in and out at various times, most not speaking to me. Finally after 30 min sitting in the hot sun on the ledge outside of the store I stand up and throw my hands up questioning is no one going to wait on me. I was the only person outside now and the drive thru had 1 car in it. Finally a woman comes out and tells me that everyone was trying to get out of there and they were really busy, to which I informed her that they have plenty of employees running in and out not to mention the fact that in the 30+ minutes I had been waiting I could see how much business they had and it wasn't anywhere near slammed especially for The amount of people working. She said other people had call in orders is why they got served ahead of me which made little to no sense because I hadn't been served at all. This was really ridiculous. I have worked in many restaurants and I know how stressful it can be and I hate to give people a hard time when they are working hard and just get overwhelmed or when they are understaffed or lots of reasons, but I could clearly see more than enough employees to handle the customers if they weren't running in and out chit chatting and ignoring customers who are in plain sight. This could have been as easy as taking my order at the drive thru window with my mask on and telling me next time wait up front or even just the people who are trying to get off work so bad have to wait on the customers that are there before they leave. It seemed like it was just a kick back chill day the way employees were running around doing almost nothing but eating clock hours and ignoring customers as they count down til clock out. I sat outside so long I literally am sunburned from the sun glaring out me 30-45 min between the drive thru line and the wait in front of the store. This is definitely the worst review I have ever left a business and I normally never leave bad reviews just to let you know how disrespected I felt and how bad the service wa
David Hopkins
2023-08
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Ballard gibson jr
2023-07
All of the employees but one were great the one that wasn't didn't seem like she was enthused about her job and not customer friendly
Steve Tippner
2022-06
I ordered the chicken strip basket, it was fresh and hot. The chicken was perfectly cooked, tender and delicious. The place was clean with a friendly staff and a nice atmosphere.
Chrysann Castro-Barker
2021-06
Open at the drive-thru. You can see how clean and organized everything is through the main entrance. Everything we ordered was excellent and the staff is awesome. Sorry no photos, everything disappeared too quickly ;)
Constance Paine
2024-05
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arch stanton
2023-11
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zak Kincaid
2018-06
The food was really good and the Blizzards were fantastic. But, we requested NO cheese explicitly on hamburger due to allergies, we got DOUBLE cheese. Also, didnt appreciate young kids hanging out asking for cigarettes.
Sasha Hamm
2022-06
My family and friends love Dairy Queen. It always seems to satisfy them whether they want a meal or dessert! Dairy Queen "Makes Happy Happen!"
Lloyd Pell
2023-06
This restaurant is great. Drive thru service was fast and courteous. food was hot and delicious. Great place.
Brenda Mickle McMahon
2020-06
I have been going to Montgomery Dairy Queen 50 plus years. I seen many many changes in these years. Even though it has had name changes one original the Misty. The food remains as comforting today as it when I could barely see over the counter. Dairy Queen means home.
Cathy Mullins
2020-06
Staff was very friendly, place was clean, but we brought our 2yr old granddaughter Thursday before last for lunch and the food was awful! The "braiser" burger used to actually look like hamburger, this was some kind of pressed meat, no flavor. The bun was cold like just pulled out of fridge. We were very disappointed!
Blake Burgess
2016-06
Only Dairy Queen around besides the one at the town center, but who wants to drive all the way to Charleston! Appreciate that the owner is able to keep it open! Love love love the blizzards and the ice cream cakes
Dustin Waldron
2020-06
Just stopped by to eat and they are out of half of their menu?!?!. I can understand running out of one or two things but 6-7 items? Whoever does the ordering needs to pay a little better attention.
Vance
2018-06
Hot dog was fresh. Exactly the way, I remembered ordering them growing up . Great atmosphere, clean pleasant. Staff was very pleasant and courteous.
| Monday | 10 AM-10 PM |
|---|---|
| Tuesday | 10 AM-10 PM |
| Wednesday | 10 AM-10 PM |
| Thursday | 10 AM-10 PM |
| Friday | 10 AM-11 PM |
| Saturday | 10 AM-11 PM |
| Sunday | 10 AM-10 PM |
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