Kroger

Nicole Vidal

2024-04

I would use caution when ordering online. Twice I have been charged double for deli meat. I have also received rotten asparagus and other produce. The online customer service takes time and is lengthy. I find it rather interesting that they can charge my card for items, but it takes 7-10 days to get a refund over someone else's error. They also charged me twice for my groceries and placed a hold on both charges for 4 days before lifting the hold. I thought it was awesome when online ordering became available, but the system needs work and training needs to be provided.

Angie Hunter

2024-05

We need more keto bread please! But the workers there work very hard and are friendly. I just wish there was more keto bread sold there I'm lucky if I see two loaves at a time if not at all , n please get some fresh fish please. Ty before we go to food Lion at least they sell fresh fish at lower prices than you do , n you need to lower your prices seriously, food Lion is pricing better. You all are taking advantage on your prices , well that's ok I don't mind taking us and our friends to food Lion or Walmart to get better prices.thats why so many ppl shop on Amazon here in Hinton because you all are so high on your prices.next month we're going to food Lion.really you are taking advantage of the poor ppl who live around here.they are mostly old and disabled ppl who live in Hinton wva n you are taking advantage of the poor, hope you sleep good at night , oh well I guess you do in a mansion.i only gave you a five star because of the workers,not ur prices.the old ppl around here with small checks only get 20 a month for food stamps, they've asked me what am I going to do for food, I said well I guess you can eat off of bologna sandwiches all month.and I know that Kroger strike was just a scam to raise prices.nobody knows if anything is on sale or not there will be no signs at all or old sale signs.ty for putting more keto bread out.

Lieschen Kula

2023-12

Definitely needs more people who know what they're doing. Employees didn't know what one of the fruits that I had picked out and had to ask the manager. About 5 teenagers working and one adult who could scan any alcohol.

Pickle Von Picklious

2023-11

Really bad management, most times management try to throw you out early and tend to do nothing but sit on their phones or talk to their employees, employees are fine compared to them but do nothing aside from them being alot nicer in comparison. Food products are lacking but overall not bad for a middle of no where Kroger. Overall my experience with it was bad and the only saving grace was the cashier's who weren't management

BBfanacy

2023-11

Hinton WV’s Kroger Establishment has been the worst one I have been in. The people there did not help me and then upon applying they throw me to an online application source. Which, by experience, is much worse and shows how little they care about you from the get go. My friend had gotten fired for no reason at all. The management is awful and barely cared about the employees. Don’t go here, the products are also always low stock and they barely care to bring in the carts. The deli meat is usually pink as well, the store is in horrendous condition and should be in better hands than those currently working for management.

George

2023-11

Nasty in there! All beat up, even fixtures are Rusty! Just because this is about the only fully stocked store in I guess in Summers county the company needs to upgrade and clean up the entire building! The customers contributed to corporate profits, so give back to the locals! Need Publix in there!

LAURAIE ROGERS

2023-10

Kroger's in Hinton is a good grocery store. The staff there are very nice & pleasant. And now that they have pick-up available I love it even more.

Calvin Bragg

2024-02

Excellent store im paralyzed on my left side and the employees helped me so much

Dana Henley

2023-05

The store itself is fine, but the cashiers there have a LOT to be desired. They are slow, rude and expect not to have to do their job and bag the groceries. They don't say "hello" and greet you, but they will however keep talking to fellow employees about bs or take a minute to look at their phones before ringing your items up. 🙄

Gale Cole

2024-02

Really tired of spending 20 minutes shopping 30-45 minutes to get checked out

Franky Lewis

2023-05

Great place to shop,they keep the store clean and well stocked the only thing is why do they close the store at 10;00 pm and not 11;00 pm . I’m a late shopper and it seems like I jest can’t get there before they close.

EarthBoundMissfit

2022-05

It's a very small store but has a selection of organic produce and products throughout. Except for the lack of organic meats I can usually find most of what I need for a whole foods diet without the pesticides, MSG or chemicals. Very friendly staff as well. Glad to have it in Hinton.

Tammy Patterson

2016-05

Thank you Dakota for loading our groceries in the rain. He was so friendly. Thanks Bobby, Debbie and John for excellent service. These guys are great. Couldn't have gotten better any where else.

D. Aldini

2019-05

Love Kroger stores! I'm impressed by the amount of certified organic foods available here in Hinton! Thank you for serving those who eat clean! Very nice employees too!

Sara Beth Mattis

2018-05

Best store for produce. Clean. Well lit. Fast check out. This store has more variety than the other local grocery stores. Friendly staff. Accepts WIC and Food stamps. The only down side is that the aisles are tight and this Kroger is quite a bit smaller than the ones in Beckley and Lewisburg.

Daniel Foster

2018-05

Great workers that are fast and curteous, the isles are well stocked, and the organization of the store is easy to navigate and find what you need and get out in a timely manner. Kroger is my personal preference when grocery shopping.

Paul Lane

2019-05

Always friendly, and good service. However they did not have Kroger Brand unwaxed dental floss I usually buy.

John Nelson

2018-05

Really great place to do your everyday shopping, they just need to purchase and sell more Sugar Free products because more people would shop and even spend more money to get what they want from local store instead of having to travel to the next or nearest Kroger store

Stephanie C

2017-05

Store stays cold. Friendly workers though. Good prices and great specials.

Shelli Martin

2018-05

Shop here often. Great service. Lots of nice folks work there.

Kevin Adkins

2018-05

If it isn't on sale or manager special then it is usually overpriced but for this small town it has the best quality food here

Daniel man

2023-05

need to realize they have a job of bagging items

Jeff Woolyhand

2019-05

They have a monopoly on what they have in Hinton West Virginia meat quality is poor high prices on a lot of items with no sizes to choose from that way they can charge High profit on one item

Beverly Carter

2019-05

Kroger does have the Teyes Valley cornbread mix! That is what we like!!!! There was no Teyes Valley products! Not happy!!!

Teresa Ripley

2018-05

I love it don't shop no other grocery store except save a lot for bulk meats

Nancy Whitlock

2018-05

The store is not huge but it provides many choices including organics. Prices are not great but comparable. It is the closest grocery to where we live.

Clara Smith

2019-05

This is a great place to shop the everyone that works here are friendly and will help you if you need help

David Love

2017-05

Great service, but everyone knows how krogers prices are....a little steep, lol..but not as bad as some other stores.

Tressa Lane

2018-05

Always a pleasure visiting, everyone is very helpful and great prices too

Linda Crowley

2018-05

Great staff, always helpful and pleasant. Selection is small, esp in produce.