Dairy Queen Grill & Chill

Rickey Osborne

2024-04

I've been to MANY DGs in my lifetime and this one is the overall the VERY BEST. Staff were very professional and super polite to all the customers. Food was great and although it was super busy there , the staff kept the restaurant clean and organized. THANK ALL OF YOU for your hard work. Please keep it up. . I will keep coming there.

Chase W

2024-03

Giving 2 stars…. Only because the food was somewhat good.1. Don’t expect fast service. Be prepared to wait 15/20 minutes on your order. Even if you see 10 employees behind the counter.2. Don’t expect friendly service. No communication. No greeting. No apologies for the wait time.3. Don’t expect proper customer service. Be prepared to be “greeted” with rudeness and drive-thru windows being shut.4. You can expect food being decent. But considering you wait 20mins you would hope so. Asking for napkins, utensils seems to be to much extra work also for the employees to give you…5. Seems like the employees DO NOT have any urgency or rush time to get customers in and out just going with the flow getting paid by the hour. .6. If you don’t mind overly priced food. Slow service and rude customer service. This place is definitely for you. I would like to add that some of these employees work do marvelously working at Karen’s Diner. (Which is an establishment where the employees get to treat customers rudely and not a care in the world about food service. )

Mary Sue Runion

2024-04

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William webb

2024-01

Well I drove up gave my order..ordered the 7dollar meal deal 3 PC tender I subed fries for onion rings usually they have the best . Lol.. i pull up to the window..seems like they always have young new people..she made me wait came to window I had to greet her she gave me my total..I asked for a senior discount she looked confused she stood at the Register for a couple of minutes in the mean time she gave me my drink, came back with my sundae and then my chicken and rings the she gave me my receipt and cc back said bye ? There were other cars waiting at this time so I started to pull out and glanced at my receipt and noticed no discount..I thot hmmm..I know all three managers there so might say something later.. this wasn't all of it ..so ate on the way home..only thing I ate that day about 2 or 3 am I woke up very sick I really thot I was going to die excuse me but made it to the bathroom, my body went limp then numb and I couldn't move I went into shock and passed out for a few minutes I believe..I sat there in disbelief as I emptied myself out ..this was 2 days before Christmas I didn't finish my shopping I was asleep thru most of it. it was a horrible experience..im thinking it was the Sunday because about 2 weeks prior I had a Sunday same place I got sick then but not like I just did.. didn't think twice because I was very hungry..I might think some of these kids don't know how to clean the machines I dunno? But feeling somewhat better..but will never return to dairy queen again...might forgo fast food from now on..it's really scary out there anymore..be safe everyone..

Danytza Stalnaker

2023-10

Poor services . My husband ordered our blizzards and they forgot about us. 20 minutes later , we asked for the blizzards and they said they forgot. Then tried to made our order. I got a cheesecake wasn’t the greatest, they made my husbands a wrong one, two times . So an hour later we got his right. And not even sorry for what they done wrong. I won’t give this place no even a one start . We won’t back here again for sure. Kids are not taking their job serious. Instead they think is a joke.

Amanda Jo Chapman

2024-02

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Misty Chewning

2023-11

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ali lewis

2022-05

My husband ordered quite a few blizzards here last Monday and the ice cream tasted like pure bleach and they were melted. We waited in line for at least 25 minutes just for them to make us park and wait. We threw all of them out even though we spent so much on them. I called the store and spoke to a woman who was very rude and not considerate of my concerns in the slightest bit. She wouldn’t tell me the name of her manager, let alone the owner. I will not be returning here again.

Steven Snodgrass

2024-02

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Garie Shrewsbury

2023-05

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Tammy Vance

2023-05

Ordered a small ice cream come and the changed me 3 dollars for a tablespoon of ice cream. When I said something about it to the young boy he got hateful. Never will I stop here again.

Sam Ndrwd3

2023-05

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Ryan Jesse

2022-05

The hot dogs had barley any ketchup, and our blizzards had no filling, and half melted. This is the second time this month being served poor food.

Connie Mills

2020-05

Had coupons but wouldn't take them bc manger wasn't in the store. And there private owen not a chain. I hate restaurants like that because then you don't know what the deals are or not or if they take the coupons or not because they're not affiliated with the regular franchise

Christy Foster

2023-05

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Mike Hazelwood

2020-05

EXCELLENT FOOD & Frozen Treats! THE Best Soft Serve Ice Cream & Shakes! Most items are a bit pricey, but You DO Get what you pay for!!!

Steven Bryant

2022-05

A little slow in the drive thru but overall the food was great. Will be eating there again.

Donna Stacy

2020-05

Next door to Quality Inn New Gorge. Fries were cold, staff overworked and hurried, tables not cleaned at 3 PM. Blizzard was perfect !

Jane A.

2023-07

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Bradley Moore

2020-05

Friendly service, good food. They need to buy a new slush machine they wipe out half their icecream menu.

4WHEELN

2020-05

Good burgers, onion rings and of course ice cream. Everything I've ate at this dairy queen has been good quality food, with good service.

Kari Freeman

2022-05

The people working this restaurant were so sweet friendly and helpful. 10 out of 10

Marka Doss

2023-05

We love riding over to get ice cream and food! Burgers are huge!

DSB !

2020-05

I love Dairy Queen! Great burgers, fries and hot dogs! Get a hot dog! Great low carb versions too!

Caresta Click

2023-05

I'm thinking this is the DQ that a woman's daughter works at and they need to answer their phone b4 she gets a lawsuit on them

DeeDee Stewart

2019-05

There was about 30 of us to bombard them at the same time, they kept their cool amd got us one at a time, patiently.Good job!

Robert Darnell

2023-06

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Snowsoul (Snowsoul)

2023-05

Foods mediocre, only 1 adult working mostly high school kids with blank expressions and no idea what to do.

Missy Mitchem

2022-05

Staff is rude bunch of teenagers and young adults run it don't know what to say it's all just a mess

Sam Brock

2023-12

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