Walgreens
3 (4)
71 Mountaineer Dr, Franklin, WV 26807
(304) 358-3272
walgreens.com
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah Moyers
2024-04
I have always used Walgreens in Franklin with no big issues. Lately I've had a lot of meds sent. They can't seem to correctly run them through my insurance or give me a quote using the discount program card. It's like everything surrounding my medication is completely unorganized and nobody knows what they're doing. I've had them tell me three different prices for a med over the phone in the last 5 hours. My husband ran in to get the meds only to hear a $600 total after they assured me it was covered. Then began telling me my insurance doesn't cover the written dosage for sleep. Add a pharmacy meal break from 1:30 to two everyday, a and closing every Saturday and Sunday.Always a long line. Always rude.They're the worst pharmacy I have ever done business with. What sucks is they have a captive audience and no reason to change their policies. Stay away. The one star is literally for the ones that do not work in pharmacy. I have never been more enraged inu life.
VICTORIA SIMMONS
2022-05
The pharmacy is awful ever since it changed over to Walgreens. It's been over a year now and you thought the service would get better but it has only gotten worse. You can never get through on the phone to just ask the pharmacist a simple question.You are always..always put on hold. You would think with a big brand name pharmacy that you would get better service but that is not the case here. So since then I have switched to a smaller pharmacy and I have no issues at all!!
Michele Selvage
2023-07
I went to Walgreens with a colon issue. I asked for the pharmacy to help me. He came out of his space and went to the over the counter shelf. He explained exactly what each over the counter item would do to help me. He was very nice and very helpful.
Opening Hours
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-9 PM |
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