Pickup City Inc

Justin Lipscomb

2024-05

I like their open set up the only dislike was I had my wife call about the fender for my car they had one so I told them I would be there Friday to get it.. when I showed up it still needed to be pulled and I was in a huge hurry as I had other places to make it before 5 when lots of stores close. Anyway they had it off and ready for me when I returned and it was super cheap. I always recommend people here when they need used parts. They are really busy people though so I get why stuff doesn't get pulled you never know who is going to show up for the parts and who's not. And if your there your going to buy it

Anthony Fultz

2024-04

They will lie and cheat you to make a buck and are price gouging everyone for used junk. I'd suggest driving an extra 30 minutes to save a couple hundred bucks because this place is as crooked as they come.

Cory Lytle

2023-12

Terrible service I'm going to actively avoid ordering from this yard again. Charlie gave me a price shipped I thought it was low, so I asked him again he doubled down on that price. After 3 days he gives me a whole new price 300 dollars higher. I tell him I sold it to my customer according to the price he gave me, and he says "sorry that's the best i can do" I'm days behind schedule on a part that's expected by my customer. Thanks for putting me in a rock and a hard place!

Sam Rahder

2023-09

I was looking for an uncommon part, calling from another state. They gave me a great price and shipped it the same day! Unforgettable!

Frank Yeigh III

2023-11

Bought a transmission to put in my Nissan Xterra. Runs great 2 years later extremely pleased with the price too 💪😎

Ricardo ward

2023-05

They were very respectful and polite. I drove almost 4 hours there for a part, and they made it so easy and simple. I wanna give a big thanks to Tanner for hooking me. If you go, Tanner is the best one to see.

Ted Osborn

2023-12

Ms. Charlie got me taken care of quick and snappy! Thank you so much!

Seth Dunn

2023-12

They didn't have the part needed but helped find another location and gave me a few leads.

Nikki Price

2023-11

Friendly and knowledgeable staff! Quality used parts!

Chris Broadwater

2020-05

Rude staff. “How can I help you?” Is not in their vocabulary. Part I needed was listed online, but when I asked about it I was told it was still in the vehicle. The employee asked someone on the radio to pull the part. That was the end of the conversation. I waited around 10 minutes, watched a dog urinate on the waiting room floor, and left, fully willing to pay full price for the brand new part I needed. This was my second experience with this shop. My first was similar (minus the dog urine), but I at least got the part I needed.

Linda Shreve

2023-05

Lots of auto parts and there affordable I would recommend trying them first before you pay more somewhere else.

Dianna Eagle

2021-05

This place is awesome, friendly, fast and quick service. Definitely will purchase parts here again if needed... Thanks, Pickup City and keep up the awesome work. Love it guys

Amber Harbert

2019-05

If I could rate a Zero I would!!!!Drove 45min to sell them rims even though hey were only going to give 10.00 each. When I got there they asked the manager and he said...“Yea, I don’t think we’re interested”They were brand new still in the box. I bought them off line. They were the wrong size for my car and I couldn’t send them back!”I can’t believe I drove that far for them to say “not interested”When originally I was told they bought them.What a Waste if TIME!!!I will never be back nor will any of my friends or family!

LG Broadwater

2022-05

They always have what I'm looking for and the staff are always polite and patient. Definitely my go to when needing good quality used parts!!

sleepymike

2017-05

Don't get any electronic parts from here.Get hard parts with no electronics, that should be ok. Interior parts could be ok maybe.Things to consider before you buy:Customer service principles are not quite there.They know nothing about car electronics, they just sell parts and won't pay attention to notes.They don't care if the part doesn't work, they replace it or refund it and it's your problem.If you're refunding, it's "their part" even before they give you the money back.They can bounce you from person to person about 3 or 4 times if you ever have any issues until they find your seller.Why I have plenty of experience with them:They missed a piece of my module when I ordered.Took an extra shipment to get my part fully tested and it was the wrong one. Two independent mechanics told me the parts were not matching, but this place insists the parts came from the same car and got defensive and upset about it.After losing money on car rentals thanks to waiting for them to ship the second part and losing money to the mechanic for unnecessary labor, they want me to pay out of pocket to send them the parts back.-"Fine, but I want a full refund for the disservice this whole deal has been"-"Not from us" said the guy laughing.-"I've lost 400+ due to this problem"-"that's not my problem" said the guy upset~~do remember they sent the WRONG PART. LATE~~ which makes them responsible to clean up after themselves.I was even thinking of sending them my parts because I have no use for them. But shipping + partial refund (after the verify they get the parts back) leaves me with a net money loss.They are a black and white, take it or leave it place.They will not refund any shipping if you are buying from out of state."Why would anyone but out of state?" You ask, because the part is hard to find and I trusted them to be professional about it.

Bethany Williams

2013-05

I normally don't do this...ever but I am really disappointed in Pickup City. They were extremely rude and won't honor prices, that we saw online. They said "that was a mixup." Then they said "well do you want the door or not?" The only reason we did get the door was because we had to. I have worked retail, so I dont fly off the hinge, but this frustrated me. And it wasn't like that before when I had to get something from there in 2010. If you absolutely need something, go there, however don't expect a warm welcome or a decent price. I feel like what we paid for what we got wasn't right.

Sincerely Stardust

2018-05

This place is a joke. The manager and sales person lied and said a sway bar would take 3 days to remove after they had my boyfriend wait an hour after pretending they were removing it. They said it was to dangerous to remove the part outside. I am a 120 lb woman and I removed the same sway bar off my car myself outside in 35 degrees. The truth is another customer walked in after we paid and the parts he ordered cost a lot more so they decided to tend to him first. My last visit at this place I came to pay for a part after calling and they lied and said they had it in stock. After waiting an hour they told me they had to order it. And oh by the way the used part they were selling me for 65 plus tax is sold brand new on eBay for 70 with free shipping. Won't be shopping here ever.

Dave White

2018-05

Bought some parts for my SUV. Parts delivered when promised. Price was right. Would definetly go back for parts in the future. There was one part I didn't need. Returned it and got my money back.No problem.

ken n

2014-05

I am very dissapointed. We saw a price online and when we went to the store, they claimed that it was a mistake and they were very rude. I had to get the parts as I had already travelled all the way and I needed to fix my car ASAP

Marsha Fluharty

2018-05

I'm really diappointed it took three tries and 3 weeks to get the right motet for my car and my son had to pick it up and delever it to the gagage after spiking to them each time I was assured it was the right one it turned out to to be the next Moyer cost $100.00 because they had to order it so I paid a hundreds for their mistake and it was still the wrong one each time they blamed us or the mechanic after being given the bin nimber for my car three time , I think I will spend my money some where else and not have the headache .

Evelyn Frymyer

2023-05

Wonderful service, polite staff. Would recommend them.

David “Brent” Layman

2022-05

Pretty good place to go for used vehicle parts or if you've got a vehicle to junk. Employees are really polite and respectful.

SunFlower

2023-05

My husband's go to place for his car. Fast friendly and they have it all.

Hannah Reynolds

2018-05

Prices on parts are pretty good, the older guy with the hands free head set is kind of a douche.

Emory Kincaid

2017-05

Great to deal with and not over priced. They went out of their way to help with the parts we needed.

Janet Fincham

2019-05

Great place to go get some used parts and don't pay a whole lot of money

MITCH BLAKE

2018-05

FANTASTIC USED PARTS AT COMPETITIVE PRICES. I USE THIS SHOP ON A WEEKLY BASIS FOR PARTS IN MY BODY SHOP. YOU CANT GO WRONG WITH THESE GUYS

Lyndsey Queer

2014-05

I have gotten plenty of parts from these guys! Always great quality and service!!!

hank flower

2014-05

i needed used parts for my car and was very pleased at the service and quality

L Moore

2019-05

Friendly helpful staff. Clean customer area. Quick service.