3.9 (442)
1415 Dunbar Ave, Dunbar, WV 25064
(304) 553-0654
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shaina journeys
2024-01
Terrible I came into the store to grab 1 item it was a mess as clearly they are changing seasons so very hard to maneuver around the store then I heard one of the associates she may even be the manager hounding a customer about folding chlothes in the section he was getting items from. Telling him it wasn't like that when he found it and instead of asking him nicely, she was completely rude to him and didn't address him directly just kept saying stiff and walking off into another aisle. Completely unprofessional and a turn off as a customer.
Christopher Slash
2023-12
Manager is rude and not professional at all. There’s no way any person with such a toxic Attitude should be qualified for any job let alone a management position. ALL customers should be comfortable I don’t think this manager seems to know that.
Adam Holmes
2023-12
Tried to use the bathroom here. I work for ASD security and Doller General is a regular customer of the company.Every DG has a public restroom. It is managers discretion to allow public use. They have denied me use. I remember coming here as a child with my Grandma when it was Fa-Chek how the times have changed and I cannot use the facilities here.One star. Period.Dunbar what sad shape you are in. Before long there will be too much theft and you will close this store. Surely, the mayor can step in.42 years I have lived here. It is time to move my family completely away from this type of community.
Oriana Hale
2023-11
I had the worst experience here . I went to go shopping to get some stuff I need . I went to get sweatpants & I had to find my size well the manager of this store got mad that I was going through them and kicked me out of the store . I am an everyday customer here . I’m not sure if she was having a bad day or I’m not sure if it’s because of my race but the way I was talked to was very inappropriate all because she had to fold two sweatpants back . If the sweatpants were in order by size I wouldn’t have to be looking for my size this isn’t the first time I had a issue here they will not be getting my money anymore it’s ridiculous
Billy K (Billy Keister)
2021-05
It's a dollar general not too much to say. This place is always fairly clean I personally love the fact they have a larger selection than most dollar generals I have visited. Also the staff here seems to be trained uncharacteristically well for a retail store like this. They are always nice and always ask if you need any help or need extra advice and we'll they are just a good wholesome store to visit overall. I would definitely recommend them to someone needing a bargain!
Scubabum71
2020-05
Store is consistently out of stock of items with freight still in back. Has changed management a couple of times so hopefully this round they can do a better job.UPDATE!!!!The store has went through a major renovation. It looks absolutely gorgeous. The layout is much more customer friendly and the staff provide a much better customer service experience. Great job D.G. I hope you continue the renovation in the near future with a fresh coat of paint on the outside of the building to make the store pop out when you drive by.
deadline222
2021-05
There is always a middle aged female in line before me who can't quite grasp the concept of debit card utilization.......Other than that, I shop here sometimes several times a day -everyday.They always have what I need either for my personal use or business.
Michelle Dixon
2020-05
Cashiers are nice Always super busy. Don't stop if you're in a hurry. One night I stopped in 10 min before they closed. They had already shut down and was sweeping the floor in front of the door and said sorry we are closed.
Shirley Sergent
2020-05
Just newly remodeled store very nice. Carry lots of nice things.The only thing I don't like is you have to stand in line to check out for so long. Most of the time only one cashier is working
Mrs Chaz
2021-05
Store looks amazing! Isaiah is always so friendly, Ashley is helpful, Lisa is always smiling, kris is always working hard to stock the shelves and missy is just a delight! (Can you tell I'm in there everyday? Lol,) The new store manager has busted her butt to keep everything in stock during the pandemic....i can't imagine shopping anywhere else.... thank you dunbar DG team for being so wonderful!!!
Nova Fields
2020-05
Store is always a mess. There are never any registers open and when someone does come to the front its only one person and the line is halfway through the store.Update: 12/5/19 Was harassed and profiled while trying to pick up Tylenol for my sick Aunt who has a fever. Was told I needed to leave my purse at the front of the store. I normally go in wearing dress pants and a nice blouse but today looked a little bummy because ive been sick as well.
Elisabeth West
2021-05
Isaiah does not incorporate the national 6foot rule and allows other customers to ride your back as you are checking out. Then when you ask him he gets smart and says he's not a babysitter. Very racist and won't ever spend my money here again. God bless Ashley for trying to be reasonable. Corporate was contacted and hopefully some right will some out of this overwhelming horrible problem of racism nationwide.
reva smith
2020-05
The only reason I give this store a 2 is becuz of the cashier thank goodness 4 her kindness tonight.. the manager was very rude and talked 2 me like I was in competent becuz I thought a 5 dollar balloon was 2 dollars instead of 5 dollars becuz they had products labeled incorrectly.. I still paid the difference because of course I had the money..its just the way that I was treated that was unacceptable n especially by a manager ..I feel very concerned 4 that cashier :(
Julia Mason
2019-05
It's a nice store to grab some small items in quick. However, the store is consistently trashed due to customers making messes and not enough staff to clean and keep stock out of the aisles.
stacey tully
2018-05
No carts or even bags half the time. Stock all over the place in the floors a lot. They go through staff like crazy, and a lot of them have been less than helpful. I only go here when I have to, and it's within walking distance.
leah barker
2019-05
Never enough employees, and boxes are all over the aisle, which makes it not ADA compliant. They're convenient, but more employees are needed.
2lagittoquit heyhey
2019-05
Manager is the big tall dude in there. He's the biggest you know what u will ever come across. I'm legally blind and he's told me on numerous occasions he don't have to help me, hence our bad relationship after I decided I wasn't gonna be nice anymore. They rang my card twice once for the same transaction, we didn't know for sure if it did tho, i said I'd come back tom after i check my bank, so he knew there was a possibility ut happened. Well it did. And the next day he refused to refund it without a notary and bank manager signed letter, which is asinine. He knew already he screwed up, so why mess with my money like that, and put the blind man out again. Hes still there, he seems to be a tad racist, homophobic, and his store is dirty.
Tonya Cameron
2022-05
That one manager with the tattoos has to go she is the rudest. Especially if u have coupons and u ask if they was all taken off I try to avoid her lane if she is at a cashier
Sherri Wells
2019-05
Ive been going to dollar general everyday looking for a 20lb bag of catfood, still none on shelves. I asked the manager and he said its probably in the back just got a truck. But told me he couldnt go back there to look. I find this unacceptable there needs to be more than one employee working at dunbar wv store. My favorite place to go now i will be going to family dollar in dunbar friendlier service.Thank you Sherri Wells
Vinny Davis
2019-05
I am a regular customer here! The staff is very helpful if you have any questions. They are very knowledgeable about the store and where all the products.
Buddy Clem
2020-05
A better selection than most locations, but it's hard to find what you want. This location used to be a grocery store, so the aisles are laid out differently than other stores.
Tracy Hart
2019-05
,This location is much cleaner and stocked now that Brian has become manager. Employees are super nice and you dont wait in line for 30 minutes like before.
Shaina Galinsky
2019-05
Great selection here. Clean friendly staff. I come here for all my needs. Keep up the great work
RAM JET
2019-05
I love this place got everything you want don't break your pocketbook people are Pleasant it's clean ample parking easy in easy out what more can I say
Pamela Butts
2020-05
The clerks are always helpful. Only disappointment didn't have Werthers soft caramels with cocoa. May check tomorrow.
Savannah T
2018-05
I love their products but this location is always so disorganized. Merchandise is always scattered everywhere and really hard to find what you are looking for.
Robert Absten
2019-05
About as good as a Dollar General can be. Grossly understaffed but what staff there is is friendly and competent, which is about all you can ask for at a DG.
Grace Duncan
2021-05
I was visiting in Dunbar and went in and so friendly and nice employees. I felt really welcome. Thank you Dollar General, in Dunbar WV.
Saybella M. White
2019-05
Great place to go for cleaning supplies and they have a variety of options you can really get whatever u want here!
Patrick Blackburn
2017-05
Employees are nice but the store itself is a wreck most the time but I'm still always able to find what I need.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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