Walgreens

3.8 (65)

655 Washington St W, Charleston, WV 25302
(304) 342-1798
walgreens.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Elizabeth Howard

2023-12

The associates were nice, but the stock was low, unorganized and the floors were downright filthy. Days of not sweeping was obvious. Ew.

dennis Mccirmick

2024-01

Have been a customer for over 10 yrs. The last couple of years pharmacy has gone down hill. Wrong copays, incorrectly filled Rx and just poor customer service. Won't be back.

Chris C

2023-05

I recently visited the Walgreens and was thoroughly impressed! The store was spotless and well-organized, making shopping a breeze. I was particularly impressed with their well-stocked first aid supplies - I could easily find everything I needed to take care of a minor injury. The staff was friendly and helpful, and I felt welcomed when I walked in the door. I highly recommend this Walgreens for anyone needing first aid supplies or a clean and well-stocked drug store.

Sylvia Cerulean

2023-05

This is easily the worst pharmacy I've ever experienced in the decades of taking prescriptions. Absolutely some of the least helpful, rudest people who refuse to listen to the patient/customer. Took several calls over an entire day to get them to listen to me when I said they were running the wrong med through my insurance and that's why it was denied. Finally gave up, drove down there and got someone to try it the way I said and what do you know? It worked! Imagine that, someone who knows their meds and insurance plan. Do your stress levels a favor and stay far far away from this location. Just horrible!

Debra Beatty

2023-05

Service a little shaky when it first combined with RiteAid several years ago - but has been excellent since. Pharmacists and interns are knowledgeable and good at educating customers. Front checkout sometimes a little slow but always courteous.

William Griggs

2023-06

Best Pharmacy around always friendly and fast😁😁

Shawn Hall

2023-05

They have went out of their way to answer my questions. The pharmacist came around and took me to what I needed and made suggestions. Great customer service!

Cynthia Bivens (CB)

2022-05

Great store and so clean and spacious. Great workers and most anything you might want or want. Ask for Norma. She's worked at Walgreens for a very long time! She's always willing to help when you need it!

katie estep

2023-05

Coming from a local pediatric office in Charleston, WV who has to be in contact with this pharmacy.. they are beyond rude and unprofessional to office staff. The pharmacy staff named Brittany was absurdly rude and it deserves some attention.

Rosemary Clark

2021-05

The pharmacy personnel is very kind, helpful, and go out of their way to make sure you have ALL of your medicine. They let you know that you need to see your doctor for additional refills on your medicine, someone calls you to go over your medicines to make sure you understand what it is for and any possible reactions.

Anthony Hyre

2022-05

Today I used it as a Fedex hub. I was expecting a package to arrive next week . It came a week early and i was going to be gone most of the day. I was able to redirect the package to be delivered to Walgreens (West Side, Washington St. Charleston WV) then picked it up there in the evening. As you see it was a large size package.

Elwood Elwood

2024-01

Excellent Customer Service Thruought

Joe Smith

2018-05

Disappointed! drive up Mic did not work so well because tech could not understand what I was saying. Then when we go our prescriptions, only two of three were there and the two were only partially filled. Tech did not tell us. Had we known, we would have waited until all were fully complete.

Steven Chambers

2021-05

I went in to purchase multiple items as a stop on my way home. As I went to the counter to pay I had to show my ID. As I showed my ID, it had just recently expired. Now mind you the DMV has been closed and just reopened. You can only go by appointment only. The WVDMV has extended expiration dates on any ID FROM MARCH TO JULY 31 THAT MAY EXPIRE. I tried to explain this to him and he refused me sale. Please educate your employees when a nation pandemic closes things and how they're going about it. It's only been expired a week.

J Armstead

2019-05

Nice staff working here but prescriptions began to take a long time to get filled. We became frustrated with this and transferred to another pharmacy.

Kaylin Carpenter

2019-05

I rate this place 2 because the prescriptions take for ever to make and refill and also they can’t hear me well when I talk through the mic. There is not much stuff for Christmas or any other holiday except Easter. Had to transfer to another one down the street because of this.

ChristinaV That's me

2023-05

Pharmacy appears to be short staffed often. Which can cause a longer wait time. However, they are friendly.

Steven Gibbs

2020-05

People are friendly but a little slow at times, takes forever to get through over the phone but good store over all.

Nick Parker

2023-07

Easy to find everything and great customer service

miss lea

2020-05

I absolutely love this Walgreens store!! They carry a little bit of everything and are fast plus, they're customer service oriented!!

Ted Abdalla

2018-05

Once again as always they take care of me better than any other pharmacy that I have dealt with

Janine S

2020-05

They did not have the products I needed, was told they would carry what the Rite Aid store had. Was also told they couldn't help me.

Jackilyn Coles

2023-05

Great people friendly stuff nice Walgreens

Nathan Richardson

2018-05

Worst Walgreens ever, rude pharmacist,and rude helpers. Slow as Xmas so if u gotta be somewhere,stay clear.

Owen Smith

2023-05

Not good service ain't even open half the time computers always apparently down

John Henry

2023-05

Nice clean store, friendly helpful staff

Kayla Bryan

2021-05

Great place ti find all ya heeds kinda pricy but worth the price

Naya NoboDy

2019-05

Very clean and they always ask if u have you're savings card even if they are a bit over priced

VICKIE WILEY

2019-05

Pharmacist is fantastic will always work to help the customers

Michael Watts

2021-05

Im there almost everyday love this Wallgreens !!

Opening Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-10 PM

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