4.4 (37)
2714 Mountaineer Blvd, Charleston, WV 25309
(304) 744-7581
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emily Short
2024-02
I have been coming to get my dog groomed at pet co by the same lady for 1 1/2 years and she does amazing, she was off one day so I decided to give a different groomer a try due to just having surgery and needing help brining my dog in . I chose Hope G , Hope G did not greet me with a smile she was actually upset or annoyed we showed up for the appointment.. rolled her eyes multiple times, yanked my dogs leash to the back, he had an accident on the floor and it was so inconvenient to her she couldn’t understand why he was so scared but really was super stressed by her hostile energy. I’m really upset with how my baby and I was treated and won’t be recommending Hope G to any one ever in the future !
Jenny McComas
2024-05
Omgosh Hope is wonderful with my dog Momma. She did a wonderful job with Mimma dog! We will be back next month
Eugene Lackey
2024-01
They were very kind and did an awesome job with my Sadie.
Timothy Cullers
2024-04
Always wonderful! They took good care of Maggie!
Linda Wojcieszak
2021-05
My 16 year old dog had never been groomed before. Whenever I would try to brush him he would turn into the Tazmanian Devil. When I went to pick my dog up I arrived a few minutes early. He was still on the table and while Susan was cutting his hair he was licking her face! I knew the experience would make him anxious, but I was so happy to see him loving his groomer!
Katie M.
2023-12
Groomers were very welcoming and loving on my dog.
Teyiona McNeil
2021-05
We've always taken our pet here and they've always done an outstanding job. We always get the spa package which takes between 2-3 hours. We understand that we were the last ones of the day but we don't pay that much to have our pet rushed. That's our dogs time to enjoy being pampered. The reason for such disappointment is because after 45 minutes we were called to pick him up he still smelled and looked the same as he did when we dropped him off. It's like he had barely been bathed other than that the only thing that seemed to be done was a nail trim.
Melissa Vest
2022-05
Chelsea left quite a few spots, especially up and down his legs. The hair was pretty uneven and there were quite a few tufts of hair left. However, she did the most amazing job on his ears and tail. His grooming would have to be completely terrible for me to go anywhere but Petco!
Shannon Skiles
2021-05
Chelsea has groomed both my dogs within the past two weeks, and has done an excellent job. They look great! And she is very friendly and professional.
Lloyd McMullen
2021-05
Suzie has been grooming my dogs for many years and always does a great job. I have had other groomers in the past but none have ever cared so much for my babies.
shanearnold14
2020-05
Suzie is an amazing woman for working with our Oliver! He can get a bit snippy and snarley. She always does a great job! We love Petco grooming!
chuck elmore
2021-05
My dog loves her groomer. Her groomer has done the best job and made my little Chloe look the most adorable I've ever seen and I've had that dog for nine years and have taken her to lots of groomers over the years.
Morgan Vance
2020-05
I called at 11:00 am and asked when I was able to get in for an appointment ASAP and they said “we can get you in at 1:00 pm.” I showed up and everything went well. Susan was very nice and was very helpful!! She was so good to my dog, Quinn!
Sue
2021-05
Sudan is usually our groomer. She does an excellent job with both my schnauzers. Very clean and always a great cut.
Chelsea Starcher
2021-05
Our groomer Susan is hands down the best! She always does an amazing job and is so loving with my Jake.
Kaaren Ford
2022-05
Susie does a great job with our rough coated collie - she is gentle and she loves dogs and our collies always looks wonderful when she is finished being groomed
Shelby Weese
2022-05
The Groomer Chelsea H. Listened to my concerns, and met every issue I mentioned. She did a fantastic job on my sweet old girl, and I will be going back to her again!
Sandra Price
2020-05
Gidget is always welcomed warmly and given great care. Suzie listens to what I ask and follows through. I get back a well-groomed, happy dog!
Lanika Hayes
2023-05
Poor groomer! she never show up with appointment for first time. I’m very disappointing groomer. Ashamed! Need more dog clothes because not enough dog clothes.
Scott Hammerbeck
2023-05
Went during business hours to get our dogs nails trimmed. The groomer had left. Happened twice, we went elsewhere.
mika harris
2020-05
All three of my babies looked awesome and Chelsea did an awesome job taking care of each other their own individual needs.
Terri Poindexter
2020-05
My pet groomer takes very good care of my baby and I would never let anyone groom her but Susan.
Kimberly Mason
2020-05
Half of the containers were empty. Steak was inedible. Not worth the price. They should knock a few dollars off each meal after 8pm.
Robin Cornish
2021-05
Love the work Chelsea does. I really like the care she gives my Pom, Scrappy.
Tom Steele
2021-05
Ready to go at scheduled time and staff was very friendly and did an excellent job. They were very quick and efficient
Kathy Henning
2021-05
Shirley is so wonderful with our dog. She really cares about what she does.
Samantha facemyre
2020-05
I love Susie she is so great with my dog George.
john hanson
2020-05
It has always been a great experience taking Ruby Mae and Max to Petco
Natalie White
2020-05
Great customer service and our pup came out looking great!
Jessica Staley
2021-05
Our dogs love their groomer Susan!
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-6 PM |
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