McDonald's

Gary Hatten Sr.

2024-04

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It'smuchworse Thanyoucanimagine

2024-01

Got a combo with a Dr. Pepper. Had to park and go inside because it drink was flat and not a full cup. Upon going inside, I had to wait over five minutes to get another drink (still not full).

Mr. Anderson

2024-04

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Daryl Densford

2024-03

I went through the drive thru to grab a late lunch. I got a triple cheeseburger, medium fries and large sweet tea. The guy that first answered the drive thru speaker said he had to get to a register before he could take my order, but he was friendly enough. The service was quick and my order was correct. The triple cheeseburger was good, as was the sweet tea but the fries -and I normally live McD's fries- felt and tasted like they were sitting under the heat lamp for an hour. While they were warm, they were not fresh, they were hard and stale. I was driving on so didn't bother going back for fresh ones (my bad) so suffered through unsatisfactory fries.

mindy pitchford

2024-04

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Joe S

2024-04

Well...sigh.... I placed an order in the app at approximately 12:15. I arrived at the counter at 12:18 and my free, 3000pts, medium fry was on the shelf. I wanted to eat them with my sandwiches so I left them there. I was told at 1230 that they were waiting for my chicken to come out of the grease and then my orders would be complete and I would be omw. At 1238 my nuggets were removed from the grease, boxed, bagged and handed off to me. Let me summarize my time-line: 1217 med fry bagged and shelved, 10pc nuggets bagged and handed to me at 1239 and OH YEAH BOGO QPwC bagged...sometime before the nuggets and sometime before 1224 when I started paying close attention. So "approximately," its actually exactly because I looked up the receipt times, order times and adjusted my clock calculations to be very accurate because what else am I going to do for 22 minutes i had waited at the counter.Anyway, I certainly wasn't going to spend 30 minutes waiting for cold unpleasant food so I asked politely with words and more demanding with tone to get a fresh, hot fry and a QP worth eating. I appealed to the cashiers empathy by suggesting they wouldn't eat them either. They immediately, although begrudgingly, called for the items off screen.I had lost the battle at this point, 1241, and started eating my fresh nuggets at the counter out of the little box. When I finished consuming the nuggets my "fresh" QP and 3/5s med fry was sat in front of me at the counter. I promptly grabbed the bag and departed the store at..........1250!..?!...The nuggets were good with sw&sr dip, the fries were good having been pulled from the lard within the last 3 to 5 minutes however the container was far from correctly filled and was at least 25% low. The QP patty, cheese and condiments were fresh and proper on a warm but old bun. You know pretzelly chewy texture at the edges so it was a c minus overall.32 minutes to get a mediocre "fast" food meal. There was so many things going on in this time that were subpar, at best, from the staff, management and facility that well...sigh...I just can't. I figured out in the 10 minutes I sat in the lot that the locals already knew to steer clear of the place. This restaurant could have done some serious work if anyone cared. I recommend that you try elsewhere, I could see at least 4 other options from the parking lot. I don't know if they are better, but I know this option is sure to disappoint. Order#1688 12:17:26pm 3/15/24. 3303 mccorkle ave SE Charleston $5.38. I got what I paid for...right?! Save it.

Jeremy Gray

2024-04

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Tim Black

2023-05

Just waited 10 mins for a biscuit and a fountain drink. Bugs always in the pastry display. Staff just stands and stares at you. Last time in the drive thru I waited 28 mins for a cheeseburger and a drink. The WORST McDonald’s EVER. It’s a shame that the owner allows this kind of service. It needs torn down and a Sheetz placed hereI ordered a Mcrib, literally just put a slab of meat in a bun no sauce

darkblack Cat

2023-11

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Michael Griffith

2024-04

Since it was Friday and Lent, we gave McD a 2nd chance to serve up a good Filet O Fish meal on a fresh bun, hot fries and a cold Coke. Last Friday in Jonesville NC, we ordered the same meal at a kiosk. When we finally got it (15 minutes later) it had shrunk to the size of a slider, the fries were cold and the Coke was flat. Well...today in Charleston WV, it was the same sorry experience. Bidenomics has raised its ugly head.😥😡

M K

2024-03

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Jessica Lanham

2024-03

Second time they forgot both orders of fries, and the one fry that was in the bag, the whole container was apart!! And fries were all over the bag, bad service and apparently they aren’t going to fix it

annette jarrett

2023-12

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Steve Hill

2023-12

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Leona Barnes

2023-12

Every morning I stop by this McDonald's to get breakfast before work being that I have to wait a little over 30 minutes for my next bus ticket to my job. Doors are always locked even though it states that Lobby is open at 5:00 a.m. I received burnt food as well as undercooked food this is a poor excuse for a restaurant I've made complaints and no one has ever gotten back to me or done anything about the stores Behavior hope this helps

Donnie Gibson

2023-11

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Brian

2021-05

Avoid this location at all costs. The service here is horrible and after my last visit I will be filing a lawsuit due to a worker in the drive through deciding to throw a milkshake into my vehicle at me.. which intern hit my laptop and destroyed it.

Rick Lester

2023-10

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Paul Blevins

2024-02

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Mike Richards

2023-10

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Andy Roo

2023-05

If I could give negative stars I absolutely would. Don't eat here. Their managers are trash. Their crew is trash. I have been through this location enough times with hopes that it would be better. It's not only progressively worse every time. They do not pay attention at all. They mess up orders and food and as of today money. Lesson learned that sometimes convenience means nothing. I'll drive across town before stopping here again. To their managers..... Do better it's embarrassing. Burn it down and put something quality in there.

Dan Clark

2023-05

Ordered a fish combo. There's more tartar sauce in the box than on the sandwich. Then there's this sliver of cheese....

Angel Proctor

2024-02

Bathrooms needed cleaned along with the lot but service was excellent.

maria consar

2023-08

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Michelle Adkins

2023-11

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Carrie Hunt

2023-09

Customer service was amazing. They were really busy, but the employees were friendly and my order came out fast and correct.Parking: Really big parking lot and easily accessible!Wheelchair accessibility: Yes, this location is very accessible for wheelchairs.

Chris Tate

2024-03

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Benjamin Beam

2023-05

Easy place to stop while traveling. Could not use the restroom as someone had clogged the toilet with paper towels. Ordered an iced coffee and received a hot coffee. They quickly corrected the order and everything worked out. Will stop here again if I am back in the area.

Michael Munday

2023-05

Was horrible. Witch don't happen often. Had gotten there at least twenty min prior to closure. Was asked to wait for short moment. That was no big deal. Then myself and two other customers was left standing there unable proceed with order or anything. As well as sev drive thru customers. Then I walk around sode of building and view a manager & the worker from leas ten minutes ago. Setting in office staring at computer cameras talking cutting up just what appeared be them killing time so that they didn't have serve us last few customers. Partially for the fact they'd tried closing alil early. I have worked in fast food I get it,retail or even hospital I know it hard jobs for very little pay. I would have least been honest told customers they came in somewhat late or anything would've been better then living wasting their time l,leaving them standing until screens lights off ect. I will say I called after we finally exit store & couldn't speak to manager or closer was verbally abused disregarded ect. Have not been back in this est. Please address this issue anyone. Kanawha city mcdonalds on mccorkle beside camc & Cancer Center. Myself & my partner still disappointed somewhat amazed or shocked. Almost can't explain it.

Enrique Razo

2023-05

Only been here a few times. Drive-thru usually takes a bit longer than usual, but orders are always accurate.BUT what sets them apart, is the fact that they serve breakfast until 11am. No Adam Sandler in Big Daddy scenes here!