4 (168)
112 Patrick St Plaza, Charleston, WV 25387
(681) 387-7680
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Galaxy_Star :P
2023-05
I would give a 5 star the only reason I’m not is because the store was very unorganized and dirty. It didn’t really look like the employees cleaned up or cared that people left their trash behind. Maybe they jus hadn’t had time to clean it yet or maybe they were reorganizing the store? The staff was nice and they did have some decor the other dollar tree didn’t have yet. Lots of back to school stuff to choose frm and they also had lots of cute craft stuff I love all the dollar trees but this one was the messiest yet. Lol
Damion Heileman
2024-02
I worked at this location and it was pretty ok. We did our best to keep things stocked and cleaned and deal with customers as best as possible. But as time went on one of the female managers constant verbal abuse to both customers and employees alike finally got to me and even tho fellow employees and numerous customers have complained to corporate about her she remains as I was fired for finally telling her off. So the store is at least 3 and 1/2 stars but due to this one rotten egg that is the Manager the store is terrible and I wish ever new employee luck if she is still somehow still working there in the coming months
Angie Bernath
2024-04
My daughter-in-law went there with my 3 year old autistic grandson. He had a sensory meltdown in the store and one of the employees begins telling him he is mean and that the Easter Bunny will run him over, she then tells my dil that she needs to get him under control now while he is little. Seriously, I didn't know you employed child psychologists? How rude and uncalled for! My dil explained he is autistic, for what good it did. I am shocked and not pleased at all. He wasn't tearing up the store or anything. The employees there need some training on how to behave and how to treat customers as well as training to keep their mouths shut when they clearly do not know the facts.
Brian Miller
2024-04
Liquor store right next door. Went to get some mixers after stopping by and was told I had to open my bag upon entry and then leave it at the front of the store. I will simply get mixers elsewhere. Not opening a backpack to show alcohol in the front and leaving it there. Absurd.
It'smuchworse Thanyoucanimagine
2024-01
Customer yelled at an associate that stated she was on her lunch break and not clocked in to open up a register. What I'm assuming was a manager then opened up a register and allowed this man to cut infront of 5-6 people. Then another cashier started badmouthing the employee that was on break saying she should have essentially worked off the clock.
Danial Martin
2024-03
Amazing selection for $1.25 per item! Can't go wrong shopping at Dollar Tree!
Riley Rosemoon
2023-07
They let someone with a animal into the store. When they told them that it had to stay outside the customer told them it was a service animal and without asking anymore questions they let. The dog stay. The dog ended up using the bathroom on the floor in the food ilse and the customer waited till before she left to enform the employee.So all in all dont go to this store its trashy, nasty, and you will have to leave your belongings at the front of the store if you have a med to large purse and they claim not to be responsible if anyone steals it. Also cant take the buggies out so if you buy alot you end up having to carry it all out in there flimsy bags.
V S
2023-05
Store was very, very disorganized and yet somehow not stocked with much. The cashier blew her nose, then proceeded to ring up my items without even attempting to sanitize her hands in anyway that I could see. Guess that's the price one pays for shopping at a store where everything is just $1.25. The Halloween items were kinds cute though.
Flora Meeks
2024-02
Store well stocked and very clean
Jackilyn Coles
2023-12
I guess it really depends on who working at the time I had good experience as well as bad
Amy Cool Dorsey
2021-05
Anyone who knows me knows that I am the Super Ultra Mega bargain shopper that refuses to pay retail and I'll look through every single item in a store for hours on end to find that deal. Dollar Tree is certainly that little gem in my crown and it's always exciting to find something awesome craft item or adorable scarf or something that you see in other stores for triple the price. Dollar Tree is no exception and it has the groceries as well. The only problem is the customers at times our transient and like to hang out in that strip mall area. There are panhandlers at the End of the Street but not near the store. It doesn't bother me per se but just sometimes it feels a bit sketchy carry the staff is awesome the store is pretty clean considering transient customers. And in this time of illness these customers are not social distancing so mask and be safe. But I salute the staff who is always polite and helpful yet authoritative enough to prevent loitering and 2 help to make your shopping experience enjoyable.
Kenneth Brown
2021-05
Its very innovative to have numbers outside the front door and a sign that says if there are no more numbers then the store is at capacity. Its also very unprofessional for the young lady running the cash register to answer her cell phone on what clearly sounded like a person call. I can see if there were no customers in line but I was at the front and there were three people behind me.
Jewels M. Hudson Bartlett
2022-05
I've always loved The Dollar Tree since I can remember! Great piece to shop for lil things need like Dawn dish liquid to bigger stuff i must have like my hobby items...paint brushes, glue sticks,ect! I💗IT!! Ty as always from a repeat customer Jewels
janet taylor
2019-05
Store in low income neighborhood. Not as well stocked. Noisy. Loud. Staff is awesome but working while I am noticing they are watching for theft; treated disrespectful by nasty customers. I stopped because it was on my way to another store. Absolutely will not stop again. Three stars for the STAFF only.
Linda Payne
2017-05
I love the Dollar Tree, for the main reason everyone goes there because everything is $1 ....I started my sisters going to the Dollar tree, you can get the name brand products there as well. ....and some may think it's weaker because it did not come from a big time store you know what I mean like Kroger, but it's the same ....I love it
Elizabeth George
2017-05
Don't go here if you buy a lot of things or are in anyway handicapped or have trouble walking, staying on your feet, bad back, anything!!! They NEVER have any buggies/carts so you have to lug your purchases around the store like a pack mule.I asked why they never had any shopping carts and was told it was because people take them out and don't bring them back. Piss poor excuse if you ask me, you are punishing the elderly and handicapped for what the local thieves and thugs do. What a shame you lost a good customer because of your inability to manage a store properly. I won't go back here again. EVER!
Angie Reed
2020-05
The most disorganized Dollar Tree in the area but I always find good stuff at this store. Friendly staff. I will keep coming back. It sucks that all of their buggies were stolen. Employee said there was only 3 left in the store.
Amanda Balmain
2019-05
Love, love, love! This place is awesome and the employees are always so nice. It's nice shopping at a place where you feel welcomed and not feel like you're the problem. Every night near closing they are on that cleaning.
Gigi Bays (Mamaw)
2021-05
They still had a good selection of wrapping paper, gift bags, cards, paper plates and napkins, stocking stuffers, etc. There was a brief wait to get into the store, due to COVID-19 social distancing restrictions.
Alfred Jones (A J)
2021-05
Its nice to know everything in the store is only a dollarSome surprises are included plus the employees can be very helpful. They're very knowledgeable of their store and products.
Shaina journeys
2017-05
This store is usually always clean and organized. Staff is very friendly and willing to help you find what you need. Compared to other local dollar trees this is one of my favs!!
Aaron Means
2021-05
Staff is great and store looks like it is has a new manager, but this place is located n a bad area. Watched a shoplifter make a run for it and the manager gave chase and returned with his stuff
Clayton Brogan
2019-05
I carry a backpack when I do my supplies for the month. Went to this store to where you were to place the pack behind the counter. And NO I am not HOMELESS. I feel that I was being profiled by the workers there.
Julia Shanks
2024-03
Great friendly employees
Teresa Long
2023-05
Parking is tight and parking lot only has one entry and exit. But have a great craft selection.
Joan Parker
2021-05
Always a variety of bargains. You never know what you will find, but you hope they'll have what's on your list. Groceries, toiletries, arts and crafts, cleaning supplies, and books!
Lette
2022-05
The store that makes you zoom-in for details and try to put together an explanation of how if every item is $1 as promised, how your total still ends up $100 at checkout???... Lol
Vickie Pritt
2019-05
It was very messy, looks as though someone just went through the place picking up items and slamming them back down.. but the cashier was very nice and helpful..
walter perkins
2018-05
Got to be the worst place ever! Not one person is ever friendly,always boxes in the middle of every isle, always out of stock, never anyone staying at a register, last but not least rude!
Melody McHomitch
2021-05
Not too crowded. They have mother's day cards for women of beautiful color. 😀
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 9 AM-8 PM |
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