4.6 (77)
4820 McClung St, South Charleston, WV 25309
(304) 720-2360
clubk9ofwv.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amber Cunningham
2023-05
I take my Shepherd/Pyrenees mix for grooming and Katelyn is the absolute best! She does such a great job with Dolly. I recently took my other dog, a boxer mix, and his coat is so shiny! He looks like a pup again! Dexter and Dolly highly recommend Club K9, especially Katelyn!
Jeremy Seacrist
2024-04
Always take our 4 dogs there for nail clippings. Everyone is always friendly. Would recommend.
joseph barnes
2023-05
I have been taking my Adult Dog (Fish) for the last 2 years and my new puppy (Chips) for about 1 month now. Awesome staff. Kind and caring for dogs that are super shy (like fish) or dogs that don't know manners yet (like chip) lol. Recommend their boarding and day care services to anyone.
Donald Elam, II
2023-11
My Chloé adores Karley. She is an amazing and loving groomer. Thank you so much for always taking such great care of my girl.
Nick Nalbach
2023-05
We've been taking our two dogs here the past several years for daycare and boarding (and the occasional nail trim). Love everyone who works there, and always know that our fur-babies will be taken care of and cuddled while we're away!
Vanessa Marshall
2023-05
Best place ever for dog grooming! Everyone that works here has always been so friendly and very sweet with our dog Coco Bear who always looks amazing after being groomed! I highly recommend bringing your pets to Club K9!
MICHELLE MINCER
2023-05
I called ahead of time and said we’d be late due to traffic/ construction work on the interstate and the woman that answered said it was completely fine. When I got there, they refused me service. And last time, they told me my dog was “kennel aggressive” after she had physically hurt and scared my dog, which caused a negative reaction from him obviously. Another worker told me that the new girl working there scared my dog and grabbed him aggressively out of his kennel which caused him to bark at her. Do not go here. Not only are they completely rude, but they also nick my dogs every time we go there. They come home with bloody sores. We thought maybe give them a second chance and they did fine the second time we went. And now they are messing up again, which sucks because we’ve been customers with them for so long. If this is how they treat long term customers, I wonder how they treat new first timers.
Brittany Maxwell
2021-05
Club K9 is great! They are very attentive to the dogs and always greet you with a smile. When we brought our large dog to the club they made sure he was properly and slowly introduced to the staff, buildings, and other dogs. He has had a blast so far! We would recommend this doggy haven to anyone!
Dawn Slekis
2022-05
Their staff is friendly. Their walk-in nail trim service is very convenient and a great price. They do a good job grooming my German shepherd when he's blowing his coat.
Debbie Johnston
2023-05
I took my gs today for grooming, they did a great job! Coat and nails look great very friendly staff
Melissa Kinnaird
2021-05
The staff were great with the animals (and humans). My fur baby seemed to have a good time and was wore out from his day of play. I appreciate the pictures that evidence the fun, good interactions with staff and support my decision to use this daycare.
David Dunlap
2022-05
Been taking our Tiny Toy Poodle there since they opened. This is the 2nd time they have injured her during grooming. This time was told that her ear hair got caught in the grinder and it ripped out some ear hair and it bled a little and to watch it to make sure it didn't get infected. They did not offer any adjustment on my bill and charged me full price. Probably won't be going back!!
Kristen Smith
2019-05
I love the groomers here. They helped calm my normally nervous dog and showed him lots of love and attention! They also helped fix the huge disaster that was my furbaby's fur after the last place messed it up bad. Shelley one of the owners is an Amazing person and very sweet and helpful. I will forever take my dog to Club K9!
Club K-9
2019-05
The people are nice, the place is clean, and I’m sure the daycare program is great for people who use it, but I’m not real impressed with the grooming. The last time I took my dog there it looked like he was cut in a hurry and was left to air dry in a cage AND they charged me $10 more than the previous time for some reason. Not consistent enough for me. Looks like I’ll be giving House of Hounds a try.
Sarah Rinear
2017-05
This place is fantastic!!! I wish 100 stars was an option. My dog has insane separation anxiety and hates other dogs from being a shelter dog before we adopted him. The ladies at this establishment were beyond nice and amazing with his special needs. My dog went in for a shave looking like a highway mutt (from my attempt to home groom) and came out looking like a show dog. I just can't recommend this place enough. Keep up the fabulousness ladies we will return!!! :) Castiel thanks you too!
Dana_G
2019-05
These people are amazing! The owner and her staff are professional, courteous, and most importantly caring. They treated me, a new customer, as if I've been going there for years, as they are now my West Virginia Dog Groomers!!! Thank you!
murray booth
2018-05
I am so very pleased with the grooming they provided to my 60 lb. long haired dog. She looks great and I am sure she feels great as well. 5 star service.
Julie Breedlove
2023-05
Club K9 is the best place to take your dog for daycare and board when out of town. You know your dog is in good hands...love Club K9!
Angie Ballard
2021-05
They were great with my German shepherdDidn't have her but about an hour and she is a rescued german shepherd and they were just great with herI'm not sure if she had ever been to a groomer beforeMind you...her appt was during the co-vid19 pandemic as they were reopening after the shut down
Ninna W.
2020-05
Parked my car literally for a minute to drop my brother off at jancar because there was no other space , was told I needed to move very rudely. I was thinking about coming here to groom my dogs, definitely won't anymore.
Cyndy Rico
2019-05
Great place to take your dog. They treat all the dogs like family. Great if your dog suffers from separation anxiety like mine. Positive place for dogs to have fun.
Elissia Devitt
2022-05
Only groomer our dog has been to that he is excited to go. Always do what is asked and we never have to worry about him.
Michele Burnsworth
2023-05
Website says they do cat grooming but actually when I called, they do not.
Natasha Steele
2020-05
Bandit loves going to play with all his doggy friends at Club K9 ,always comes home happy and tired. Would highly recommend.
Lisa Moles
2022-05
Brought one of my furbabies there for this nail trim.didnt even hear my baby scream and cry like he did when I timed them..will be going back.
Blaire Malkin
2018-05
Our dog has been going there for years and loves it! They take wonderful care of the dogs.
Charles Knapp
2023-05
Did a good job on my dogs bath and nails!
Cheryl Clark
2020-05
Good to our baby they do a great job and grooming
Melissa Summers
2020-05
They know how to get my chihuahua's nails clipped without stressing her out.
Kelli McKinney
2017-05
Caution - if you aren't part of the day care program, you won't be able to board your dog on a spur of the moment notice.
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