Dollar General

4.1 (279)

20 Rosewood Dr, Charles Town, WV 25414
(304) 303-5485
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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ChasBeauregarde

2024-03

The worst stocked Dollar General in the area. Consistently out of of the regular stocked items. The last three times I had to waste time and gas going to another store. Carts stocked with merchandise always in the aisles. It's very poorly managed and the help acts like they're bothered if you ask them gor help. Don't waste your time.

Jenni Diaz

2023-12

Make sure to check your receipts. I called the store to ask if they could inflate balloons and they said of course. I paid 52 dollars for 12 latex balloons and 2 36” balloons the math was not adding up but yet I proceeded to check out my daughters birthday was in an hour. She kept shining the $50 dollar bill to the light in different angles to see if it was real seemed very racist to me since Im hispanic but she did not do that with other customers. The lady was rude she explained how an inconvenience it was for her because it was late notice if it was an inconvenience she could have said no when I called the store that they could not inflate or maybe she should persue a different career path because her customer service is terrible. I still had to buy my own string and they charge $2 per balloon to inflate with helium when party city and other stores have never charged for string and even have cheaper prices for helium but there is not one located near the area. When I came back an hour later to pick up the balloons I had to wait in line when all I need to pick up was my balloons but good thing I checked my receipt and I proceeded to tell the lady she over charged me but it was end of her shift because she was checking out as she proceeded to talk to Susie which I guess is the general manager in front of me telling her she thinks I over charged her in a very nasty tone.Very disrespectful. Susie said check her receipt everything is on there and said “whatever im off the clock”. The young lady who took over was very confused but probably the nicest. I did the math in front of her and then Susie came over and still wants to tell me im wrong then she did the math and realized I was correct and it was there mistake she did not even apologize she just said to the young lady just give her the money back and have her sign. Absolutely disappointed with the way the situation was handled!

SVG Commercial Cleaning LLC

2023-05

A great place to pickup the essentials.

Barbara Sanders

2022-05

Since Jens not there as much the store isn't organized, or clean, and that friendly hello isn't there on the days shes off and like magic its totally different when she is its clean and organized while people shop shes hard at work. Give her hours back its worth the extra money if your store is clean organized and customers are happy. She even buys treats for our dogs and puppies.

Tony Straw

2023-11

Waited for someone to ring me up for 10 minutes with no avail. So I left and filled a complaint with corporate

Harley Fortney

2023-05

Me and my family shop at this store all the time so you guess my surprise when they hired new people and the store went down the drain. Employees are rude to customers. Apparently now your not allowed to use the restrooms after you done cashed out cause your not allowed to leave your bag with the cashier anymore. They just throw products in bags not thinking about what's already in the bag like food or clothing. Even put chemicals in with my pet treats and food. I would feel sorry for this store if someone like me who loves and cares dearly about their pets. If they got sick from it. This is the worst Dollar General in my opinion.

Scorpio1964 Wines

2021-05

Very friendly staff . I am in this Dollar store everyday the employees treat me like a good friend. Being so close to many housing development supplies go fast. I live a block from the store so its very convenient. I do wish it were bigger.

Margaret Johnson

2019-05

The employees working there are always friendly and helpful. It's a good store for a quick trip when you run out of something. Prices can be a little higher than a big box store, but that's the nature of the business. I come back to the store for the kind and friendly service.

Slim Thugg The Original

2023-08

Employees are super nice ! On all shifts . Store is organized and great sales !

Jessieee

2023-05

Went in just to use the restroom and staff was rude about having to get the key for it from other employees across the store, I was called a “person” instead of any mannerism. Once I finally received the key, there was no signs showing where the bathroom was. I get there and it’s repulsive 🤢 no one has cleaned and it shows. Gross to be representing that.

Roxanne McDowell

2021-05

Store was clean. The employees were helpful and kind. I rated four stars because the shelves were not complete with the items I was looking for. I believe the store could use more employees to assist in stocking the shelves.

Brian Paonessa

2019-05

Not a lot to say, cheap stuff... There are always some interesting gems mixed in with the chaff and you never know what your going to find.I buy a lot me measuring cups, plates and other items used for hobby building where I know they are going to get paint or glue on them and get thrown away.

Johnnie Meredith

2019-05

Large selection for a discount store. It's in a good location and easy to get to. The staff was friendly and the store was clean. Getting back out to the main road can be an issue at certain times of day but otherwise it's great.

Randall Stewart

2022-05

Nice little store you can get the basic stuff you need get in and out quick and not that crowded

anna spofford

2020-05

Where know help with imformation at all.On store products an didn't want to bother with it. I believe it was the manager because she was in the office, she didn't have a clue on Tylenol ex. strength.

Julian Deck

2022-05

They gave nothing, the shelves are bare and there's carts n carts packed with stuff they don't put up. Terrible place to shop

Savannah Johnson

2021-05

Always have good deals and sales in here. Employees are really nice and helpful. Convenient location for us mountain people lol

Ashley Maples

2021-05

Some of the cashier's can be a bit rude for no reason. But other than that, the store stays pretty clean and organized.

Adam Patterson

2020-05

Line is always super slow and long. It gets 2 stars instead of 1 because there was one cashier that was very nice.

Connie Lucas

2019-05

People that work there are very helpful and friendly. This store has everything you need at great prices.

Matilda Watson

2021-05

This place is great for what it is! 😊 The service has always been good and I've been impressed with the variety of products sold.

Dorothy Sixma

2019-05

Love DG a little crowed to much suff in iles need more help stocking in this store every things good so glad to have store in our area love it

Chentell Harmon

2019-05

Loved this store when it first opened but now you can't get into the isles u-boats block the center isles one cashier all the time managers not watching front counter its just so trashy now.....what a shame

Wendy Barker

2022-05

Found what I needed, used digital coupons, got chargedincorrectly. The poor cashier had a migraine 😢 next time should be better

Tracey Pitcock

2019-05

good store need a little more variety but they carry a lot and their staff is super helpful will actually take you to item you are looking for☺

Melissa Dennison

2021-05

Large inventory for a smaller store. Envious of the other bigger stores around with more stuff. Wish they'd consider expanding this one.

john hitchcock

2021-05

Reminds me of a mini Kmart, has a little bit of everything. Staff is always friendly.

Leland Harris

2019-05

Great little in and out place to get what I need without breaking the bank. It's like a little Wal Mart...

Maryjane Walker

2019-05

Some workers seem a bit moody sometimes but nice place to shop.

Benjamin Drake

2021-05

What an really pleasurable experience very friendly and knowledgeable employees and a lot of different items to choose from

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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