4.6 (88)
2492 Meadowbrook Rd, Bridgeport, WV 26330
(304) 842-2077
stores.kay.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sierra Riffle
2024-04
Theresa is wonderful! Very genuine. Highly recommend working with her with any questions, comments, concerns. Very honest & easy to talk to. She understands your needs and what you’re looking for.Customer service is great. Appreciate her! She’s always so lovely!!!
Eddie Parsons
2024-04
Wish I could've gave them zero stars. People they are nice is the only thing I can say that is nice. I went to return an item back with the recipt and they refused to take the item back. So I was stuck with the item and the loan amount that impact my credit score as well. I won't be back as a customer to any kays because they lied and ruin not only myself but also my credit score and stuck with an product that I could never get the money back to pay the loan.
Joshua Bosely
2024-02
The associate that helped us went above and beyond to help us find the right wedding band. She lined our choices up to help us see what one we liked best. Very polite and knowledgeable
Melissa Morgan
2024-04
Emily took the time to help find lost/mislabeled paperwork in the computer system. Thank you so much! Caitlin was super fast at getting my jewelry cleaned and inspected. And also took care of a repair for me. Thanks again!
Kim Higgins
2023-09
I’ve got to say that the employees at Meadowbrook Mall Kay’s was phenomenal with the service. All employees helped us with our purchase. Giving a 5 star review. Kay’s you need to recognize the great employees that you have there.My experience was great!!!!
Kayla Arroyo
2024-04
The staff is amazing 💕💕💕 always upbeat and very helpful
Anita Honeycutt
2023-10
When it comes to finding that perfect engagement ring, the one you have been dreaming of since you were a child almost seemed impossible for me, until Theresa from Kay’s Jewelry in Bridgeport.Her patience and her listening to what I wanted and had a vision for was exactly what I needed. Her soft spoken voice was soothing and calming which helped me have an open mind to create my dream ring since I couldn’t find it.She showed me several pieces until one of them became the centerpiece of my masterpiece.Thank you Theresa, for helping me complete phase 1. Looking forward to phase 2!! SO EXCITED!!
Coltin Pethtel
2023-06
This Kay’s is the place to go for all your jewelry needs! The prices are great & the staff is awesome. They always go out of their way to ensure their customers needs/wishes. Theresa is an amazing, wonderful person. Kay’s should be honored to have her as a store manger. She is definitely one of the sweetest, & most compassionate people I know.
Jw McGahan
2024-04
I love the staff here. They are so respectful and helpful. I’ll continue to come back here
Jenna Swisher
2023-06
I was recently at Kay’s in Bridgeport at the Meadowbrook Mall. I had the privilege of talking with Theresa. Theresa is absolutely the sweetest person. She was very compassionate and willing to help me. They were very busy but she made sure we were all taken care of in a timely manner. The store is very clean and have some great employees.
phillip petrulak
2024-04
Always my go to! Great service and everything! Top notch
Iszabella Wellman
2023-06
Teresa was absolutely wonderful! Got to us in a timely manner and was very helpful and informative. Thank you so much!
Nancy Brosius
2024-04
The salesperson was awesome! She was very patient and professional!
Shantel Worch
2023-11
I love the staff here they are truly the most kindest, hard working trying to help in anyway they can employees. Thank you for going above and beyond for my ring this month it meant the world to me and you know who you are. A thousand times thank you, thank you, thank you!!!! This store is the Best 💜
Emily Jo
2024-01
Theresa is the absolute best! She helped me pick out exactly what I needed (:
Sherri Sharpe
2024-04
Theresa is amazing! I wouldn’t buy from anyone else !
Shannon Banta
2023-09
Theresa Hamrick is an amazing manager!! She I very professional and her customer service is so amazing. I ended up switching from Reeds where my husband and I were at for 15 years to Kay’s just because of her and her staffs great customer service!! Thank you Theresa Hamrick and her amazing staff at Bridgeport Kay’s!!
austin farnsworth
2024-04
I love shopping here!! My fiancé loves her engagement ring!!!
Joyce Queen
2023-06
Sarah is absolutely the most helpful salesperson I have ever dealt with. Goes above and beyond with me. Is also extremely personable and has a pleasant personality.
Loura Baisden
2023-06
I love Kay Jewelers at ( Meadowbrook mall) great employees do have few favorites Theresa & Angel ! Love my jewelry from there & have warranties on all Get inspected every 6months , cleaned & repairs if needed !
annie dahmer
2023-10
Teresa is an amazing help; I may look but don’t buy from anyone else in the Bridgeport, WV store.
Roxanne Mondini
2023-08
Sarah is a rock star. She’s so adorable, friendly and WILL go out of her way to make things work out just for YOU. I highly recommend you speak to Sarah in any of your purchases here a Kay Jewelers at Meadowbrook Mall. Thank you Sarah 🤗❤️
Jennifer Zickefoose
2023-06
Teresa is absolutely amazing! She was so helpful and is the reason my business will stay at Kay’s! Customer service is top notch!
Amy Crane
2023-07
Theresa, is AMAZING at the Bridgeport WV store. She is kind, patient, professional, and very helpful. Would absolutely recommend her to anyone.
Donna Johnson
2023-10
Staff was very nice and helpful with choosing the perfect gift for my husband For our anniversary ! Thank you
Julie Hamrick
2023-07
This Kay’s is the best I have ever shopped at. Amazing customer service and the most knowledgeable staff. Will definitely be a return customer!
Kim Sisler
2023-05
The ladies at Kay Jewelers are awesome. Theresa was so helpful. Very courteous...I'm definitely a repeat customer!!
Lisa Mick
2023-09
My husband and I love coming in here the ladies are always very nice and knowledgeable and knows exactly what I like.
Tammy Benson
2023-05
Theresa took amazing care of my husband and I. We will be returning to her with all our needs.
Dina Stout
2023-06
These ladies are the absolute best!!! Always so helpful and treat me like family. Only place I will shop.
Monday | 10 AM-8 PM |
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Tuesday | 10 AM-8 PM |
Wednesday | 10 AM-8 PM |
Thursday | 10 AM-8 PM |
Friday | 10 AM-8 PM |
Saturday | 10 AM-8 PM |
Sunday | 11 AM-6 PM |
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