Heart To Heart Pet Grooming

Robin Stark-Nutter

2024-04

I was able to get my Australian Shepherd in for a trim rather quickly. The staff were super nice. Fallon (sp?) listened closely to my concerns and request. When I picked up my dog, he looked great!!! Will definitely use them again!

Gabriela Jenkins

2023-10

I am so happy I found this place! I am newer to Bridgeport and tried other groomers for my dog that I didn’t love. From the moment I dropped her off I noticed heart to heart has a professional and nice staff. When I picked her up she was happy and her haircut was even better than my expectations. They willbe her groomer from now on.

Ron C.

2024-03

They do a great job on my wife's little dog.

Kim Christopher

2023-06

Heart to Heart has clipped all of my dog's nails. They allow walk-ins for nail clipping. They have always been awesome and professional. They are very good with every pet I have seen there. Excellent!

JJ Bobbins

2021-06

I have a new puppy and we began getting her groomed. Heart to Heart came into mind as friends said it was close and convenient to our home. The grooming rates seem high. My little dog has been here three times. The first visit no issues. Pricey but went ok. The second - her hair was almost entirely cut prior to going and just needed touched up on her face and paws as she was sprayed by a skunk and we shaved her body to remove the scent. Still charged 35 for her face and paws. The third and now last visit ~ much different. Due to Corona-19 we are not allowed to enter. The owner has a huge dog that stands at the door. I believe may be her personal pet. Which is great that she allows her dog to be at her workplace but greeting at the door my dog became terrified. She has never been around another dog let alone a large one. As anyone knows, not all dogs react the same and dogs even sweet ones can become aggressive or fight with another when scared. The groomer came to the door, foot shoved her pet inside and said he/she wouldn’t hurt my pet. Having an iPad to check in ~ she asked me what I wanted for my dog. I told her a short summer cut. She didn’t even look up and I handed my dog leash to her where as she began to neck drag my puppy that weighs 8 pounds toward the door. My dog was evidently scared of her dog and I asked her if she would want me to pick her up because my puppy was afraid of her dog. The groomer said she didn’t want to drop her iPad and proceeded to pull my dog toward the door. I stopped her and picked my puppy up. I handed her to the groomer and she just bluntly said, will call when she’s done. Upon picking my pup up, she was cut in many angles, her hair was in multiple lengths looked like the clipper marks were all through her fur. She looked like it was rushed and her face and tail were scissor cut in multiple lengths. Very poorly cut. The groomer walked out handed me my puppy said it would be 48.00. I handed her a 50.- and she went inside. No change given and no offer for future appointment. I was not rude. I was not nasty. But this is not customer service and certainly not cheap. I will be in search of another groomer. Perhaps this helps when you make a decision to care for your pet and a puppy new to grooming should be treated kindly to become adapted to the process. The big dog at the door was ridiculous. Not impressed at all. I came home and reshaped my pets fur just to get her by.

Nikki Stupak

2020-06

I took my toy poodle, Bella, here to get groomed today. After getting her back home from Heart to Heart I noticed she was acting odd. I looked her over and noticed blood on the blanket she was laying on and on her stomach. She had a cut on her stomach, a large burn area on the opposite side of her stomach from the clippers and a knick on her lower stomach. Not only am I furious but the fact the groomer said absolutely nothing to me about the injuries when I picked her up is a slap in the face. It is unprofessional and disrespectful. Bella has never been hurt this bad being groomed ever. I will never take any of my animals here again and i will never recommend this groomer.

Laura Welch

2021-06

The staff is always polite and always ask questions about my dogs and they are very caring. Only groomers I have used since getting my Lucy 5 years ago. Love this place!

Emily Crum

2022-06

We wouldn't go anywhere else to get our dog's nails done. They do a fantastic job with my grumpy old man and the prices are totally reasonable.

Kimberly Male

2020-06

Nice staff, our dog Sushi loves her monthly grooms

Fancystitch

2015-06

I have had my 3 shih tzu's to this groomer for years. 2 of which have passed away. And I must say that today they went above and beyond for me an my furbaby Fancy. I have a family emergency and Fancy and I have to leave for another state tomorrow, so they took her right in to be groomed, since we won't be back for a few months. They truely do have a big HEART!!!!!!!!!!!!!!Thank YouCarol Glover

Jennifer O'Mara

2022-06

Heart ❤ Heart always does an amazing job on my dogs! I have been going ro them for years and very pleased!

Isabel Stalnaker

2019-06

They love our babies. They treat Ezekiel and Moses as kings...I m very satisfied with their services to the point that I tip them for all they do to our babies.

Marcus Todd

2021-06

said it’d be an hour to an hour an a half, and that they would call when my dog was done, they eventually closed and i still didn’t receive any message or phone call and 4 hours later with no one answering my calls i have to find the owners number and she said she just took my dog home with her because “i didn’t pick her up” without knowing she was ever ready

Brian Nichols

2021-06

They always make our pooch look her best and seem to have a sincere love for the animals. Very professional outfit.

Haylee Maynard

2019-06

Reasonable prices. Great service. Our pups looked and smelled great after their grooming!

Michael Brown

2018-06

Our dog, Zoey, LOVES going there!! Staff is VERY FRIENDLY and does a GREAT JOB taking care of her!!

Heather Weaver

2019-06

Crystal is so good with my pups!

Lisa Teufel

2022-06

First time there. Will continue to take boss there. Very kind and very reasonable. Glad we found this place

Sarah Sink

2020-06

Quick scheduling, they gave my large dog a bath and haircut in three hours and did a good job.

Sherree Steelmon

2019-06

My dog loves going there to be groomed....they are so good with her

Dotty Dillon

2017-06

Luv the personal care they have giving my dogs over the yrs. Highly recommend

Charles Roskovensky

2020-06

The professionals at heart to heart have been grooming buddy for several years and the service has been excellent.

Patrick Duncil

2018-06

The ladies were so friendly and my pup came out looking like a million $

Judy Cleavenger

2019-06

Heart to heart ge and s a 10 in our opinion. They havr an e cellrnt service & personnel.

Mary Murray

2019-06

Great salon. Caring staff. Reasonably priced.

Karen Hart

2020-06

They are the best with my 2 lg dog breeds

Pamela Pumphrey

2020-06

They are always gentle with my dachshunds.

David Wentz

2020-06

Always a great place to take the pet

Sheila Gorbey

2021-06

Left a message still no return call

David Burton

2020-06

Very professional, considerate operation